It was good but when I went to pick up the car I found some scratches at the back of the car ( driver side ) when I asked the team said we can only give a touch on one of them and will be seen the res... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rect... Ver mais
A empresa respondeu
I had a really great experience today, and I would especially like to thank Zeynep for her amazing help and customer service. She was friendly, professional, patient, and made the whole process so eas... Ver mais
A empresa respondeu
The staff were excellent but there was a fault with the car that should have been discovered well in advance of the pre-arranged collection day but was only identified the day prior. Thankfully this d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Lea Valley Road, E4 7PX, Chingford, Essex, Reino Unido
- 020 3993 1329
Over 1000 new cars every week
4,7
Excelente
841 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All staff that we met were professional and helpful…
All of your staff that we met were excellent, from Chris who answered the first phone call, to Mads who completed the sale. Special mention to the gentleman that sorted the coffee machine out for me. Super service, will recommend to friends and family
19 de agosto de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear you had such a super experience with us! It's wonderful that our team provided excellent service from your first call to the completion of your sale. We truly appreciate your recommendation!
Thank you
Motorpoint
Business like service
31 de agosto de 2026
Resposta da Motorpoint - Chingford
Thank you very much for the feedback and the 5 star. We thrive to give all our customers an unrivalled service, price and quality.
very good experience, but only one issue. the car was not pressure washes.
only washing issue. my car was not washes nicely. I found a mould and other old plants under the hood.
31 de agosto de 2026
Resposta da Motorpoint - Chingford
We are truly sorry to hear about the issues you experienced with your car wash. We are committed to ensuring every vehicle is thoroughly cleaned. We will investigate this immediately as we have a standard which we follow.
Thank you
Motorpoint
The whole process of buying a car…
The whole process of buying a car Nobody pressured,but they were there if needed.The staff were very helpful and answered any queries I had.I would highly recommend the Chingford branch.
25 de junho de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear that your car buying process was pressure-free and that our staff were helpful in answering all your questions. It's wonderful to know you would highly recommend our Chingford branch!
Thank you
Motorpoint
Excellent service and support from…
Excellent service and support from Zeynep Chingford branch very friendly professional and supportive an asset to your team thanks Tracey
1 de setembro de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're so pleased to hear about your positive experience and that our team provided such friendly, professional, and supportive service. Thank you for your kind words!
Thank you
Motorpoint
Great experience with Manderson
I had a great experience buying my car from Motorpoint Chingford.
A special thanks to Manderson, who was friendly, helpful and professional throughout the whole process. She made everything straightforward and easy, and I never felt pressured or rushed.
Really happy with the service and my new car. Thank you Manderson and the team!
18 de agosto de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear you had a great experience buying your car! It's wonderful that our team member was friendly, helpful, and professional, making everything straightforward and easy. We're delighted you're happy with your new car and the service.
Thank you
Motorpoint
Keep up the great work!
The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a card reader available, I don't think this would have been a problem.
Customer service was excellent. I was taken care of by the lovely, Maddison who was patience personified!
18 de agosto de 2026
Resposta da Motorpoint - Chingford
We're delighted to hear you had a great overall experience and that our team member provided excellent service. We sincerely apologize for the payment issue you encountered and the inconvenience it caused. Your feedback is valuable, and we appreciate you bringing this to our attention.
Thank you
Motorpoint
My seventh car from motorpoint can't…
My seventh car from motorpoint can't fault them
20 de agosto de 2026
Resposta da Motorpoint - Chingford
We are absolutely delighted to hear you've had such consistently positive experiences with us, especially with your seventh car! Thank you for your wonderful loyalty.
Thank you
Motorpoint
Buying Vauxhall Mokka EV Ultimate
I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price so I paid a visit Motorpoint Chingford and was greeted by Vash who let me look around the car at my hearts content and then took me for a test drive. I was very pleased everything especially with Vash who was a gentleman and we agreed to come back for the PX and alomolies were sorted and after fairly long wait due short of staff we exchanged keys and away I went very happy bunny and so far I still am. Functions are different which I'll get used to in time. All in all excellent service by Motorpoint Chingford.
25 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're delighted to hear about your positive experience with us, especially regarding the part exchange process and the helpfulness of our team. It's great that you're enjoying your new vehicle, and we appreciate your understanding regarding the wait time. We're confident you'll quickly get accustomed to its features.
Thank you
Motorpoint
Very pleased with the level of care and attention
Zeynep was very professional throughout the exchange answered all my questions. I didn’t feel pressured at any point. Thank you
24 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're so pleased to hear that you had a professional and pressure-free experience with us. Thank you for your kind words; we truly appreciate your feedback.
Thank you
Motorpoint
Very nice people who gave us adequate…
Very nice people who gave us adequate information and helped us throughout the process. Nick and zeynep were very helpful.
23 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're so pleased to hear that our team provided you with excellent information and support throughout your process. Thank you for your kind words.
Thank you
Motorpoint
Zeynep was the most amazing person
Zeynep was the most amazing person, she's so bubbly, and I'm absolutely confident she'll give u the best service possible. She's great, absolutely love her! She made this car journey so worthwhile
21 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're so pleased to hear that one of our team members made your car journey so worthwhile and provided you with amazing service! We appreciate your kind words.
Thank you
Motorpoint
Thank you Zeynep
Thank you Zeynep. Very helpful and clear. Happy with service and car.
21 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're so pleased to hear that you found the service helpful and clear, and that you are happy with your car. Thank you for your positive feedback!
Thank you
Motorpoint
Resposta da Motorpoint - Chingford
We appreciate your wonderful feedback! We are so pleased to hear that our team was friendly and helpful during your visit. Thank you for your kind words.
Thank you
Motorpoint
Purchased a Peugeot e5008 from Osman at…
Purchased a Peugeot e5008 from Osman at Chingford. I was really impressed with his approachability and he went above and beyond to make it a really satisfying purchase.
Thank you very much Osman!
14 de agosto de 2026
Opinião espontânea
Resposta da Motorpoint - Chingford
We're delighted to hear about your positive experience and that our team member went above and beyond to make your purchase satisfying. Thank you for sharing your feedback!
Thank you
Motorpoint
My intial contact was with Faheem…
My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branch were very friendly and helpful. With Chloe Brown very helpful in finishing off our finance before leaving. A relaxed and pleasant experience getting my New Car from Motorpoint . Thank you.
9 de agosto de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was helpful and knowledgeable, making your car buying journey relaxed and pleasant. We truly appreciate your kind words.
Thank you
Motorpoint
Very friendly
Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done
27 de julho de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear that you found our staff friendly, helpful, and knowledgeable. It's great to know that even with a feisty negotiation, the desire to get the deal done was always constructive.
Thank you
Motorpoint
The young lady that dealt with me was…
The young lady that dealt with me was very helpful and throw
11 de agosto de 2026
Resposta da Motorpoint - Chingford
We appreciate you taking the time to leave us a review. We're happy to hear that our team member was very helpful.
Thank you
Motorpoint
Very easy and quick process
Very easy and quick process. Mr. Erkan and Ibrahim were both very helpful.
5 de agosto de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear that you found the process easy and quick, and that our team members were very helpful. Thank you for your positive feedback!
Thank you
Motorpoint
Friendly helpful open and upfront
Friendly helpful open and upfront. No hidden sales agenda. Said what needed to happen, and did it. Great service. Thanks Raj
10 de agosto de 2026
Resposta da Motorpoint - Chingford
We're so pleased to hear about your positive experience and that our team was friendly, helpful, and upfront. Thank you for acknowledging the great service you received!
Thank you
Motorpoint
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