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Motorpoint - Chingford Opiniões 

842
•
TrustScore: 4.5 em 5

4,7

Lea Valley Road, E4 7PX Chingford, Essex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rect... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was good but when I went to pick up the car I found some scratches at the back of the car ( driver side ) when I asked the team said we can only give a touch on one of them and will be seen the res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a really great experience today, and I would especially like to thank Zeynep for her amazing help and customer service. She was friendly, professional, patient, and made the whole process so eas... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The staff were excellent but there was a fault with the car that should have been discovered well in advance of the pre-arranged collection day but was only identified the day prior. Thankfully this d... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • Lea Valley Road, E4 7PX, Chingford, Essex, Reino Unido

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

TrustScore: 4.5 em 5

842 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(842)

5890 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Seamless

From sale and test drive with Gorkem, to handover with Zeynep, the process was so easy, friendly and very very helpful. would recommend.

13 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so glad to hear your process was easy, friendly, and helpful from start to finish. Thank you for your kind recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

I had the pleasure of meeting Zeynep

I had the pleasure of meeting Zeynep, who was just amazing. She was really helpful and helped me understand certain aspects. Really lovely member of staff

10 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so happy to hear our team provided such helpful and lovely service. We appreciate your kind words.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Both myself and my wife have used…

Both myself and my wife have used Motorpoint in the past and again within the last 2 weeks. I wouldn’t hesitate to recommend them to friends. The recent experience at both Peterborough and Chingford was impeccable. The members of staff I dealt with in trading in my Ford motor car were enthusiastic, competent and very helpful. Such a breath of fresh air from my recent and past experiences at Ford Dealers.
Thank You again.

9 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We are so pleased to hear about your recent positive experiences with us. It's wonderful to know our team provided enthusiastic, competent, and helpful service. Thank you for your kind recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent experience all round

Buying a car from Motorpoint was a vast improvement on my previous experiences of buying from regular dealers. The whole process was more professional and felt more honest. They were also relaxed, keeping the car I had reserved without complaining when I deferred my visit twice, and accommodating my late arrival (due to a tube strike). I would buy from them again. If you go to the Chingford store, ask for an appointment with Maddie. She does an excellent job.

4 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're delighted to hear your car-buying experience was professional and honest. It's great we could accommodate your schedule. We appreciate your kind words and look forward to assisting you again!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great service A++++

We sold a car to Motorpoint today and I must share my experience.
The whole team are extremely welcoming and polite and very open and honest. Ibo checked our car initially on Sunday and was honest and very helpful when advising on what we needed to go away and do to get the best price we can for the car for example an oil service. We returned 2 days later, waited for less than an hour, whilst the car was inspected, in the comfortable seating areas where we were offered tea or coffee. A very lovely lady (sorry didn't grab her name) and a very helpful guy named Andy joined us and explained that the offer was slightly less than the online offer due to the alloys being chipped, but the drop was very respectable and we were not disappointed at all. We accepted the offer and the funds were in my account immediately. What a great service from everyone and a great outcome for us. Compared to other companies we had previously had contact with Motorpoint Chingford excelled them all. Very professional, none of this plastic office in a car park rubbish. Definitely recommend! A++++

9 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We are delighted to hear about your positive experience selling your car to us. It's wonderful to know that our team provided such a welcoming and honest service, and that you were pleased with the outcome. We appreciate your kind words and recommendation.

Thank you
Motorpoint

Classificada 1 em 5 estrelas

Compensation entitlement

Your response does not answer the complaint. The fact is that you were not transparent when I asked if any damage had occurred to the car. You did not disclose the fact that damage had occurred to parts of the car and it had been resprayed, knowing that I would not have bought the car if you had told me this. Its not a case of miscommunication as you state, its a clear case of being lied to in order to sell the car. I should therefore be compensated for this.
M Yildiz

16 de abril de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate your feedback, one of our pre collection checks is a HPI report where we assess if a vehicle has been written off or has and damage categorised. However you have ample time to fully inspect and carry out checks before purchasing. We answer any questions you may have regarding the we are transparent and we apologise if feel this way.

Classificada 5 em 5 estrelas

Great customer service

Great customer service

2 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service. Providing helpful and friendly support is very important to us, and your feedback means a lot. We look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Great experience and service

Great experience! We were very well looked after by Zeynep. We had some delays with exchanging our car (our own fault) and she did what she could to speed things up and kept us updated throughout.

No hard sell, just great service. She called afterwards to check everything was OK and remind us of the aftercare available.

Recommended 100%

30 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so happy to hear you had a great experience with us! It's wonderful to know our team provided excellent service and kept you updated. Thank you for your kind recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

First Class Service on 2 Occasions

I got an overall level of first class service that far exceeded anything that I have received from a main dealer. The car itself came in looking as brand new. Zeynep Salman who did the vehicle handover, and Raj Ranga the sales person who sold me the car did a flawless job and were both extremely pleasant and patient. I'd happily recommend Motorpoint to anyone. My friend also bought a car from Motorpoint and again the service was excellent

5 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're delighted to hear you received such first-class service and that your car looked brand new. It's wonderful that our team provided a flawless and pleasant experience. Thank you for your recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

You guys are so helpful

You guys are so helpful

4 de junho de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We are so pleased to hear that we could be of assistance. Thank you for your kind words.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Such a positive experience

This was the first time I had bought a new car in many years, and I found both staff members that I dealt with to be friendly, helpful and efficient.
The first time I visited the site to have a look at what was available, Ibrahim helped me. Although I had an idea of what I wanted, when nothing was immediately available he suggested an alternative that I hadn't even thought of, which I really liked and ended up buying! He answered all my questions and explained things clearly and simply, so there was no misunderstanding.
When I returned a week later to collect the car, I was helped by Zeynep. The showroom was really busy with lots of customers, but Zeynep took the time to talk me through everything and made the process as straightforward as possible. I also appreciated the follow up phone call she made the next day, to make sure everything was okay and I was happy with the car.
I would certainly recommend the company to anyone I know who's thinking of buying a new car.

31 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We are so pleased to hear about your positive experience purchasing a new car with us! It's wonderful to know that our team members were friendly, helpful, and efficient throughout your visit. We truly appreciate you sharing your recommendation.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

All round great...

Great stock, really simple to do business with and a great sales rep in Gorkem

18 de maio de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We appreciate your positive feedback! We are so pleased you found our stock great and easy to do business with.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Highly recommend

Great experience purchasing from Motorpoint in Chingford. Maddie was excellent and helped with all my questions etc. Cannot recommend enough

20 de maio de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so glad you had such a great experience with us! We truly appreciate your kind words and recommendation.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Helpful staff


Gorkem showed us the car initially. He was very helpful and we didn’t feel under any pressure.
Chloe completed the sale. She was professional and made us feel at ease.

17 de maio de 2026
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so glad to hear you had a positive experience with our team. We appreciate your kind words about their helpfulness and professionalism. Thank you for your feedback!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Amazing value and great cars!

Me and my partner always come to motorpoint in Chingford to upgrade our vehicles. Nik always helps us and is very efficient, polite and helpful. The Chingford branch always has a great selection of cars, myself and my partner always find a unique looking car whether it’s the spec, design or colour. Motorpoint also offered us a great price on our previous vehicle, and the selling process is very quick and easy. I cannot recommend them enough and will continue to always purchase my cars through motorpoint. Thank you 🙏

25 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're delighted to hear that you consistently choose us for your vehicle upgrades. It's wonderful to know you appreciate our selection and the great value we offer. Thank you for your continued loyalty!

Thank you
Motorpoint

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