Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver mais
A empresa respondeu
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Ver mais
Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Escrito pela empresa

Browse thousands of quality cars today.

Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Corey and Dave were excellent at both sales and collection of our vehicle.
Knowledgeable staff not pushy.
Allowed to browse at our speed and then when we selected several cars we were given the keys to look around.
Service was really good 10/10
Salesman was very knowledgeable and personable. Staff were very helpful and professional. The only thing that let them down was the standard of valet, on collection day.
Used motorpoint for last 10 years plus always been good ,josh on sales team at derby was brilliant
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required ,pending me handing over my trade in with it,s original V5 , would be refunded. This was not the case.I returned and queried the £50 refund . I was shown the figures which were correct but did not match up with what I was told originally. Thirdly the vehicle prep was not up to the standard I would expect.All that said I am happy with the overall experience and will use motorpoint again.
Maidstone branch were amazing - Izzy was extremely helpful.
Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous. Unhelpful, disinterested, dismissive and zero customer skills! Was glad when he went on leave and Lewis Powell took over - we finally got the van we had been trying to purchase for 2 weeks! Thanks Lewis!

Resposta da Motorpoint - Derby
No pressure to purchase , you decide and then the process just runs smoothly
Cannot fault anything the staff did. Would not have any hesitation in recommending them.
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Great customer service from Corey made myself and my family feel at ease
Jake Blount was professional, knowledgeable, friendly, organised.
The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
Lovely service and not too pushy, super friendly.
Brilliant service. Wasn’t rushed. Explained everything. Had phone calls and texts and emails to guide me through the process. Felt it was a personal service catered to me as I have changed to a hybrid car. I was reassured and nothing was too much trouble for Jake my sales lead.
After an initial lack of communication,the experience was improved and the staff at derby were both helpful and professional in their approach to this transaction
Smooth experience from test drive to purchase
Team work was very good, the staff were very helpful and polite from start to finish and the transaction went very smoothly. Would definitely recommend Motorpoint to others and would definitely go back
Our experience was smooth from start to finish!! Excellent communication and Franky gave great customer service!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.