Banner for Motorpoint - Edinburgh

Motorpoint - Edinburgh Opiniões 

509
TrustScore: 4.5 em 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... Ver mais

Classificada 5 em 5 estrelas

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Ver mais

Classificada 4 em 5 estrelas

+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... Ver mais

Classificada 5 em 5 estrelas

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Reino Unido

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

509 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,6

Todas as opiniões

(509)

5999 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We have now bought two vehicles from…

We have now bought two vehicles from Motorpoint Edinburgh and only have positive things to say. Hassle free and the staff are not pushy like other motor traders.
Anna Baranowska was fabulous during both sales and would highly recommend speaking to her. She was easily contactable and friendly.

15 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear about your positive experiences with our Edinburgh team! It's great to know you found the process hassle-free and appreciated the team's approach. Thank you for recommending our services!
Shannen

Classificada 5 em 5 estrelas

Connor mi

Good comms .fast service

17 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that we provided prompt service and communication. Thank you for your positive feedback!
Shannen

Classificada 5 em 5 estrelas

Great Service

I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.

7 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you had a great experience with our service, from the initial call to picking up your new car at the Edinburgh store. We appreciate your positive feedback about our friendly staff.
Shannen

Classificada 5 em 5 estrelas

Super service from Steven in your…

Super service from Steven in your Edinburgh branch ,,, very knowledgable and helpful.

6 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you had a positive experience in our Edinburgh branch. We appreciate your kind words and are grateful for your feedback.
Shannen

Classificada 5 em 5 estrelas

Good service, quality cars

Picked up car on 4/9. Straight forward, no issues. No problem recommending.

4 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Alastair.

We're happy to hear that your car pick-up went smoothly. Thank you for your recommendation; we appreciate your feedback.

Thanks,
Shannen

Classificada 4 em 5 estrelas

I can't say it was great

I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.

4 de setembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Catherine,
We're glad you're happy with your new car. We regret that you weren't given instructions before driving off. We'll address this to ensure everyone is shown the car's features in the future. Thanks for your feedback.
Thanks,
Shannen

Classificada 5 em 5 estrelas

Buy a car with peace of mind

Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.

27 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Janette,
We're glad you enjoyed your experience and appreciate your positive feedback regarding our team. We'll consider your suggestion about explaining vehicle controls and test drives for first-time automatic car drivers.
Thank you!
Shannen

Classificada 5 em 5 estrelas

Great customer service

Great customer service, very relaxed atmosphere no pressure when walking round the showroom

26 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Sarah,
We're glad you enjoyed your experience. It's great to hear that you felt relaxed and valued our customer service. Thanks for the feedback!
Shannen

Classificada 4 em 5 estrelas

Website easy to navigate and use

Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.

31 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Mr Haldane,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and that our customer service was helpful.
Shannen

Classificada 5 em 5 estrelas

Fab service and value

Dealing with the company was fab

30 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Eimear,
We appreciate your feedback. We're so glad you had a wonderful experience dealing with our company.
Shannen

Classificada 5 em 5 estrelas

Friendly helpfull knowledgeable staff…

Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.

30 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi John,
We appreciate your feedback and are so glad our staff was helpful, knowledgeable, patient, and informative, with no pressure to buy.
Thanks,
Shannen

Classificada 5 em 5 estrelas

Well Done Motorpoint.

I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top.
Well done Mororpoint.

28 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi David,
We're happy to hear that your journey to pick up your car went smoothly! We appreciate you highlighting the quick and easy process. Thank you for your positive feedback.
Shannen

Classificada 4 em 5 estrelas

Friendly welcoming staff

Friendly welcoming staff
No pressure on sales

25 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Martin,
We appreciate your kind words about our team's welcoming service and no-pressure sales approach. Thank you for your feedback!
Shannen

Classificada 5 em 5 estrelas

First rate service from friendly and…

First rate service from friendly and efficient staff member Connor. Very happy with my new car.

23 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Eileen,
We appreciate you taking the time to leave us a review. We are so glad to hear about your positive experience and that you are happy with your new car.
Shannen

Classificada 5 em 5 estrelas

Easy smooth transaction

Easy smooth transaction. First sales rep was not to knowledgeable about the car I purchased but got one of the other reps to go through the car details but good friendly service.

16 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Mr Wells,
We're glad you had a smooth transaction and appreciate your feedback. We will use your comments to improve our team's knowledge and provide excellent service.
Shannen

Classificada 5 em 5 estrelas

Great communication overall

Great communication overall. Staff member Jordan was very friendly, professional and explained the whole process of picking up our new car.

16 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Christine,
We appreciate you taking the time to leave us such a fantastic review. We're so glad to hear that you had a positive experience and that our team was helpful.
Shannen

Classificada 5 em 5 estrelas

Straightforward

Straightforward, and helpful, a very uncomplicated way to buy a car. Everyone was a delight to deal with.

21 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Margaret,
We're glad you found buying a car uncomplicated and helpful. It is wonderful to hear that everyone was a delight to deal with. Thank you for your feedback!
Shannen

Classificada 5 em 5 estrelas

Quick and simple

Quick and simple, no hanging around and friendly staff.

16 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Stephen,
We appreciate you taking the time to share your feedback. We're so glad to hear that you found our team friendly and efficient!
Shannen

Classificada 4 em 5 estrelas

Very good sales process

Very good sales process, communications thereafter (the after sales process) could do with some minor improvement.

17 de agosto de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Ross,
We're happy to hear that you found the sales process very good. We appreciate your feedback regarding the after-sales communications and will work to improve.
Shannen

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