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Motorpoint - Edinburgh Opiniões 

546
•
TrustScore: 4.5 em 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lewes made us very welcome from the off. Very relaxed, no pressure at any time. He explained everything very clearly. Absolutely no complaints and would recommend Motorpoint without hesitation

Classificada 4 em 5 estrelas

Lewis the Sales Executive was very helpful, no hard sell, gave me the keys to look at a vehicle model I was interested in and let me spend some time looking at it. They did not have the vehicle in the... Ver mais

Classificada 5 em 5 estrelas

Great service from the moment I looked at the car online then the correspondence and day of collection. I did a trade in too and everything went great. Never used before but will do so again and thoro... Ver mais

Classificada 5 em 5 estrelas

Staff friendly and helpful, and don't pressure sell. Vehicle is presented excellently well, and any issues are efficiently addressed without question. Vehicle was very competitively priced

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Reino Unido

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

546 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,6

Todas as opiniões

(546)

5827 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Gret Service from start to finish

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

25 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so glad you had a great experience with our part exchange, car value, and service. We look forward to seeing you again!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Recent car purchase

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

16 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased to hear your car purchase was easy and that you felt no pressure. It's wonderful that you're happy with your new car and that our team was helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Classificada 1 em 5 estrelas

Awful customer service

Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

30 de abril de 2026
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We are truly sorry to hear about your difficult experience. We are reviewing your feedback to improve our service and prevent similar issues.

Thank you
Shannen, GSM

Classificada 4 em 5 estrelas

Very easy (apart from the review process)

Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

19 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We appreciate your feedback and understand your frustration with the review reminders. We are always working to improve our processes.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Selling a car to Motorpoint

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

25 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Wonderful service all around.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

18 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Motorpoint

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

22 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear you bought your car the same day and received a fair trade-in price. We appreciate your kind words about our helpful staff.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Lewis was very helpful in helping me…

Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

22 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased you had such a positive experience with our team. We're glad they were polite and helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

My experience at Motorpoint

I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

6 de abril de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased to hear you had such a great experience with us! It's wonderful that you found the process of choosing your car to be pleasant and easy. We appreciate your kind words and recommendation.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

"I had a great experience purchasing my…

"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

9 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We are so pleased you had such a great experience purchasing your car with us. It's wonderful to hear that the process was smooth and fast. Thank you for your kind recommendation!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

14/05/26 Edinburgh Motorpoint

Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

16 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so happy to hear our team made your sales process easier with their efficiency and clear explanations. Thank you for your kind words!

Thank you
Shannen, GSM

Classificada 4 em 5 estrelas

Staff are friendly

Staff are friendly, no high pressure, very organised. I bought an electric EV and they were able to answer all my questions for me including on battery health.

10 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so glad you had a positive experience with our friendly and organized staff. We appreciate your kind words!

Thank you
Shannen, GSM

Classificada 4 em 5 estrelas

I got the car I wanted

I got the car I wanted . It was in lovely condition Dylan was very helpful .
Down side I was promised there be some charge in battery's it was not charged . After charging it my car came up folts and now has go in 2/3 day update on software. At VW Garage They can't give a replacement car untill June. I can't hang on that long so booked in in on 25 may no replacement car

14 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We appreciate you sharing your experience. We are concerned to hear about the issues with the car's battery and the subsequent software update. We are actively looking into this to understand what happened and how we can improve.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Great customer service.

Great customer service.. Dougie was very friendly and helpful all the time. Happy with the car conditions and price.

7 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased you received great service and are happy with your car's condition and price. Thank you!

Thank you,
Shannen, GSM

Classificada 5 em 5 estrelas

Easy car buying experience

Easy car buying experience.

The service I received from Motorpoint Edinburgh was great. All my questions were answered, nothing was too much trouble and every step of the process was explained clearly. The communication was good and I got a great car at a great price.

11 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so glad to hear you had an easy car buying experience with us. It's wonderful that we could answer all your questions and provide a great car at a great price!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Fantastic company selling quality cars…

Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint when looking for a car.

3 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're delighted to hear you found our company fantastic and our cars quality at fair prices. It's great our website and showroom experience were excellent. Thank you for your recommendation!

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

Good service

Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted.
Really like my new car too.

3 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so glad our staff provided good service and were patient with your paperwork. Enjoy your new car! Thank you for your feedback.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

,best price easy transaction ,great staff.

The whole process from going on line picking my car,and getting my part exchange valuation was easy,then when we went to pickup my car, Connor was very helpful ,gave us the keys to check my new car and made sure we were happy with it,before going to check my trade in,not to mention the price ,I checked online and could not find the same car for the price anywhere. Over all great service and great staff. Definitely a bonus fir the company.

5 de maio de 2026
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're so pleased to hear your online car selection and part exchange process was easy. It's wonderful that our team member was helpful and ensured you were happy with your new car. Thank you for recognizing our great service and staff.

Thank you
Shannen, GSM

Classificada 5 em 5 estrelas

I just have had the best experience…

I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car.
Staff very patient also. Highly recommend
Thanks to Dylan & Connor

2 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy you had a great experience and found an even better car than you expected. We appreciate that you were pleased with the price of your new car and the offer for your old one. We're glad our staff was patient.

Thank you
Shannen, GSM

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