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Motorpoint - Edinburgh Opiniões 

504
TrustScore: 4.5 em 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Ver mais

Classificada 5 em 5 estrelas

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... Ver mais

Classificada 5 em 5 estrelas

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Reino Unido

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

504 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(504)

5945 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Steven was great when I purchased my…

Steven was great when I purchased my car, spoke me thru the whole process and made me feel at ease without any pressure

20 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was great. It's wonderful that the process was smooth and comfortable for you. Thank you for your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

1st class service

The service myself and my mum received at motorpoint edinburgh was excellent.. From first entering the showroom, to the purchase and pickup of my car. The staff couldn't be more helpful, friendly, relaxed atmosphere, with no pressure whatsoever. Connor was the salesperson who initially dealt with the sale , then when I picked the car up, another sales person dealt with us and the manager helped us with all documentation etc. Everything was dealt with smoothly and with no worries about endless amounts of paperwork etc... couldn't be happier with the service we received, thanks to all the staff at motorpoint edinburgh. Would definitely highly recommend and cannot fault anything .

18 de dezembro de 2025
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you and your mum had an excellent experience. It's great to know that our team provided helpful and friendly service throughout your car purchase. We appreciate your recommendation and are glad everything went smoothly. Thanks for your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

From start to finish the whole process…

From start to finish the whole process was very efficient. Never felt pressured to purchase & customer service was the best I’ve ever had in buying a car.
We purchased and drove away on the same day and it only took 2 hours. Would defo recommend Motorpoint.

19 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you found the car-buying process efficient and pressure-free. It's great to know our customer service stood out and that you were able to drive away on the same day. Thank you for recommending us!

Thank you
Shannen

Classificada 5 em 5 estrelas

First class service

What can I say the service is received was excellent. How all transactions should be straight forward precise and no bull. Everything explained clearly. Bought the car i wanted in under 20 mins now thats service

11 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and efficient. It's great to know that you were able to purchase the car you wanted so quickly. Thank you for your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

M y long search. The whole process of searching

The whole process of searching, reviewing and having the vehicle brought up to a depot near me was very easy and straight forward.

4 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that searching and receiving your vehicle at a nearby depot was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

Lewis in Edinburgh- above and beyond our expectations

Ordered a car and picked it up after doing the paperwork at Motorpoint in Edinburgh- Lewis was looking after our order and did a great job - especially going above and beyond our expectations to find missing service history of the vehicle we were interested in - first class - highly recommend him if you are buying from Motorpoint in Edinburgh

11 de dezembro de 2025
Opinião espontânea
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you had a positive experience picking up your car. It's great to know that our team member exceeded your expectations by finding the missing service history. We appreciate your recommendation!

Thank you
Shannen

Classificada 5 em 5 estrelas

Edinburgh

From first walking in to driving away with my new car I was allowed to go at my own pace. I was not pressured into anything and my contact ( Steven) was knowledgeable and even found the answer to a couple of questiona i had.

9 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you felt comfortable and well-supported during your car-buying experience. It's great to know that our team was able to provide you with the information you needed. Thank you for your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

The salesperson was very informative

The salesperson was very informative, polite and friendly. The whole transaction was very easy and we were supported throughout. A follow up query to customer care services was also resolved very efficiently and to my complete satisfaction . Well done Edinburgh Motorpoint .

5 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that the salesperson was helpful and friendly, and the transaction was easy. We're also glad our customer care services resolved your query efficiently and to your satisfaction. Thank you for your positive feedback.

Thank you
Shannen

Classificada 5 em 5 estrelas

Great experience…

Everyone was so helpful and professional without being pushy

29 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're glad you found our team helpful and professional. Thank you for sharing your positive experience with us!

Thank you
Shannen

Classificada 5 em 5 estrelas

This is ever first time to buying a car…

This is ever first time to buying a car from motor point which was great thanks

4 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that your first car-buying experience with us was great. Thank you for sharing your positive feedback with us!

Thank you
Shannen

Classificada 5 em 5 estrelas

The salesman was exceptional

The salesman was exceptional, gave us so much assistance and information to help us decide on which car we wanted to purchase for out daughter. The coffee in the salesroom is as good as COSTA. I’d highly recommend, a great experience.

2 de dezembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're glad you enjoyed your experience. It's great to hear the salesperson was so helpful and informative when choosing a car for your daughter. We appreciate your recommendation and are happy you liked the coffee!

Thank you
Shannen

Classificada 5 em 5 estrelas

Easy buying process, excellent customer service

Easy buying process, great selection of cars, competitive pricing, good clear communication, usual upselling but not pushy.
Purchased car was in excellent condition and impeccably clean inside and out.
Observed condensation inside near side front headlight unit, noted by sales agent and advised to contact Motorpoint if problem persists in future and it will be addressed.
Will recommend Motorpoint to friends and family

28 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're glad you enjoyed your experience, from the easy buying process to the car's condition. Thank you for noting the communication and the headlight condensation; we'll be sure to assist if it persists. We appreciate your recommendation!

Thank you
Shannen

Classificada 5 em 5 estrelas

My daughter's first car

My daughter hadn't driven a manual car for a number of years and Lewis, who was dealing with our purchase, took the time to take her out and let her get used to the controls. He was extremely helpful and made things go very smoothly.

27 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that the assistance provided was helpful and made the purchase process smooth. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Classificada 5 em 5 estrelas

Great experience at the Edinburgh…

Great experience at the Edinburgh store. Found me the perfect car with a great trade in price for my old car! All staff were so friendly and helpful, especially Connor Paton who went above and beyond to answer all my questions. Will definitely be a returning customer.

26 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're delighted you had such a positive experience at our Edinburgh store. It's great to hear that our team found you the perfect car and offered a satisfactory trade-in price. We appreciate your kind words and look forward to seeing you again.

Thank you
Shannen

Classificada 5 em 5 estrelas

Great service from Steven a credit to the company

Great service from Steven, helpful and explained everything, right through to the drive away all was explained and kept informed

28 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you found the service helpful and informative. It's great to know that everything was explained well, and we appreciate your positive feedback!

Thank you
Shannen

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, very informative on any questions I had, fully explained every step of the process.

19 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you found our customer service excellent and informative. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Classificada 5 em 5 estrelas

I was looked after very well throughout…

I was looked after very well throughout the process

25 de novembro de 2025
logótipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

We're happy to hear that you were looked after well. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Shannen

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