I recently bought a car from Motorpoint and had an excellent overall experience. The car was moved to Glasgow from another branch (thank you Nick) and Nicole in Glasgow made the testing and buying... Ver mais

Localização
Alterar localização60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB
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Leia as opiniões dos outros
Great choice of cars. I dealt with 3 members of staff, all were very knowledgeable and provided excellent customer care. A very easy transaction with no fuss. That my 3rd car in a row bought from M... Ver mais
A empresa respondeu
Relaxed experience when choosing a car, also an easy process when picking up your car. Car was in excellent condition, very happy with it. I have went to motorpoint for my cars for the past 12 years a... Ver mais
Your staff Ral Chira was very helpful indeed and tried to answer all my questions. I understand he's still a trainee but he did well trying to resolve some of the minor issues I had ie me not having t... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Informações de contacto
60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, Reino Unido
- 0141 4138601

Over 1000 new cars every week
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Right from the start
Right from the start, when speaking to the online sales team, to then going into the branch. I was given the contact name of my salesperson. Who was Vinnie. He was very helpful and polite. Talked me through each step of the transaction, clearly and throughly. No hard sell. Car I went to see was not suitable, therefore I requested another to be transported. He was very clear to the process and kept me updated regularly. On the day of collection yet again he was very professional, even handling with the aftercare issues, he was caring and very helpfull in getting the problem sorted quickly. I would recommend Vinnie to family and friends, if they were looking at a car from motorpoint.

Resposta da Motorpoint - Glasgow
Glasgow branch is top class
Recently bought a car from the Glasgow branch and my experience could not have been any better.
Jack Lester was amazing throughout the process and made the purchase of my new car so smooth and fast....went in on the Saturday for a test drive and picked the car up on Sunday (needed wee touch ups of paint) which I think is amazing. He kept in touch throughout.
Also branch was very clean and all staff were welcoming.
Would defo recommend and return in the future.

Resposta da Motorpoint - Glasgow
Would definitely recommend
Sales people were there if you had any questions and wanted to see in any cars but didn't pester you. Hugh our salesman was very helpful, answered any questions I had and wasn't pushy with anything.
Would definitely recommend.

Resposta da Motorpoint - Glasgow
Customer service / aftercare
Do not go near this company with a barge pole my daughter at 18 bought a honda civic cash with all her savings. The car had marks on the paint work she was assured they would be sorted so they buffed the mark out and it came back the following day. Took the car back and they buffed it again .as you can guess the marks came back .
I've since been to a top class body shop and been told the mark is under the paint from when the whole driver side of the car was painted so now we are left with a paint shop bill .
Very poor customer service.

Resposta da Motorpoint - Glasgow
Inittially good, went downhill quickly
Initially great service online. Paid for paint protection which I had to argue hugely to be applied. I was at the point of threatening 14 day cooling off period before it was eventually done. This ruined the experience of buying a new car.
Massively disappointed in the quality of the coating applied. Barely any beading and none applied to bumpers or glass. Whatever they used inside gave me a headache driving for the next 2 days.
Dont waste your money on it. Stick another 1-200 and get a proper detailer to do it.
Paul online and Shug in store at Glasgow were great

Resposta da Motorpoint - Glasgow
We bought an Audi A1 from salesman Jack…
We bought an Audi A1 from salesman Jack this month. The service was excellent Jack was very knowledgeable and helpful. He helped us throughout the sale. I would recommend family and friends to the Glasgow showroom

Resposta da Motorpoint - Glasgow
Sales executive Mitchell Holden was…
Sales executive Mitchell Holden was very professional and helpful with the purchase of the car. Rate him a 10+.

Resposta da Motorpoint - Glasgow
Great Service
Very pleasant experince in Motorpoint Glasgow. Salesman Ralph very friendly and helpful, able to provide us with all information on car I was viewing and bought. Was able to test drive vehicle on my own which helps. Was not initally happy with trade in price but came agreement with sales Manager that suited all parties.

Resposta da Motorpoint - Glasgow
Fair transparent pricing and valuations…
Fair transparent pricing and valuations for my trade in.

Resposta da Motorpoint - Glasgow
Very Easy to purchase the vehicle love…
Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful
Cheers

Resposta da Motorpoint - Glasgow
As soon as I picked up the car and took…
As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

Resposta da Motorpoint - Glasgow
Motorpoint
The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

Resposta da Motorpoint - Glasgow
Top class service from start to finish…
Top class service from start to finish on my BMW 520 purchase. Excellent communciation from all staff involved 👍 would highly recommend

Resposta da Motorpoint - Glasgow
Peugeot 2008 GT 2022
Stress free car uplift paperwork completed easily. Loved the showroom modern and free drinks while we waited in reception. Staff were kind and attentive. Reception were helpful on arrival. Vehicle was clean and tidy only one wiper was not OK cost £15 to replace when I got back home. Vehicle collected earlier than the original date. Offered test drive. Price was reasonable although my insurer valued 2k less as market value. Tax was arranged in store and I had insurance and driving licence documentation with me for checking. MOT on line confirmed mileage was correct. A good experience and would not hesitate to recommend or use again.

Resposta da Motorpoint - Glasgow

Resposta da Motorpoint - Glasgow
Purchase was smooth and easy with no…
Purchase was smooth and easy with no pressure applied by staff.

Resposta da Motorpoint - Glasgow
From start to finish everything was…
From start to finish everything was dealt with quick and all questions answered

Resposta da Motorpoint - Glasgow
The sales rep Josh was professional and…
The sales rep Josh was professional and very helpful with all the question's I had

Resposta da Motorpoint - Glasgow
It was handled professionally from…
It was handled professionally from start to finish with the staff I had contact with being very helpful.

Resposta da Motorpoint - Glasgow

Resposta da Motorpoint - Glasgow
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