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Motorpoint - Ipswich Opiniões 

290
TrustScore: 4.5 em 5

4,6

West End Road, IP1 2DZ Ipswich, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

290 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(290)

6262 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

skoda fabia

Visited there website to look at a car, arrived at motorpoint site, had a car booked in for a test drive, car clean and salesman Connor met me.
No pushy sales, I
would recommend.

1 de dezembro de 2024
Classificada 5 em 5 estrelas

Really positive outcome

Really positive outcome due to an exceptional customer service by a lady called Sarah robinson. She has assisted us all the way with a warranty issue and I can't fault her commitment to excellence.

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from start to finish!

The whole experience from navigating the website to find my car, through to the on the day in-store team, and the after sales online team, was fantastic. Everybody was polite and helpful and there was explanation of additional services/products offered without any pressure selling. There was a slight oversight of the service book not being stamped, but the team were overly accommodating to get this resolved as quickly as possible. Would absolutely buy from here again and have recommended to anybody who has mentioned that they are looking to buy a car.

2 de outubro de 2024
Classificada 5 em 5 estrelas

Buying a car from motorpoint Ipswich

I have been looking for a car for a while tried dealerships to no success until i went to motorpoint the staff were so very friendly and helpful, they were polite nothing was to much trouble for them, i ended up with the vehicle that i was really pleased with,
Excellent experience

20 de outubro de 2024
Classificada 5 em 5 estrelas

Sale & Post Sale process

Zak & Conor for the sale process; Sarah for the post sale with my subsequent queries, have been very approachable and professional. Hopefully, I can get all the niggley issues sorted out in due course

Regards
Manny

13 de outubro de 2024
Classificada 5 em 5 estrelas

A professional job.

Car buying can be a difficult process, but my experience was simple and professional. No high pressure sales tactics and all aspects of the transaction went smoothly.

8 de outubro de 2024
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Kevin, thank you for leaving your review. We are delighted that you enjoyed your Motorpoint experience

Classificada 4 em 5 estrelas

A little niggle.

The overall experience was great until I got home and realised the service indicator was showing 21 days to oil change, the co. had forgotten to reset the service reminder, and as I do not live in Ipswich and they are my nearest dealer I will have to go to another vw dealer to get it altered.

6 de outubro de 2024
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

We're sorry this happened and will feed back to the team.

Classificada 5 em 5 estrelas

Very easy pleasant process

Very easy pleasant process. No hard sales. Cameron kept me up to date and was knowledgeable about multiple vehicles and was a joy to deal with. Would recommend to anyone.

29 de setembro de 2024
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Thank you for your comments. We are glad you enjoyed the experience and hope you enjoy the car

Classificada 5 em 5 estrelas

Motorpoint

Cameron, was amazing, charming and brilliant. sold me a fantastic alfa

2 de outubro de 2024
Opinião espontânea
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

We are delighted by your comments and are very pleased you found the perfect car

Classificada 5 em 5 estrelas

Very customer focused.

Sarah offered a 1st class service with every aspect of my collection given top priority.
My new car needed an adjustment made to its air conditioning system and a small scratch needed repair, this caused a slight delay but I was offered a courtesy car for the inconvenience and my new car was ready within a couple of days. I’m happy to say I am now enjoying my new car and would highly recommend the Motorpoint centre in Ipswich.

21 de setembro de 2024
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Andrew thank you for your review. We are thrilled that you had such a great experience and that you are enjoying your new car

Classificada 3 em 5 estrelas

Confusion over payment methods took 1…

Confusion over payment methods took 1 hour to resolve. Only one key provided with the car whereas the car (a Dacia Sondero) is originally sold with two keys. Motorpoint's T&Cs specifically exclude paying for any missing keys. The cost to me for buying the missing key myself is £385.

9 de setembro de 2024
logótipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Roger,

Thank you for your review, Motorpoint are unable to guarantee that 2 keys will be supplied. However all vehicle advertisements will include the number of keys present with the vehicle to ensure your customers can make an informed decision. We will ensure your comments are passed on to ensure our vehicle specifications are as clear as possible.


Kind Regards
Nikki

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