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Motorpoint - Maidstone Opiniões 

454
•
TrustScore: 4.5 em 5

4,6

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sold my car to them for a very good price, they paid the full valuation.Quick and easy process and the money was paid straight into my bank. No hidden selling fees. Overall positive experience with fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Unbeatable value. I wanted a specific vehicle with low milage and within my budget. I had looked locally. Nothing. They had my exact requirement but in another location. They transported it for me. P... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great service from the team a special mention to Ellie Muncaster who after a trying morning due to the previous company we bought the car we were part exchanging were unwilling to send one of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was very anxious for my appointment and Izzie and the lady on reception and were very understanding. The process of selling my car to them was simple provided you have all the correct documents whic... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, Reino Unido

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

454 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(454)

5928 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Good until sold

Chris gave great service on the lead up and test drive day. Then once we gad confirmed we wanted to buy he pushed to get us to complete quickly so he could hit his months target. We collected with another advisor but the keys batteries hadn't been changed as promised, the air con doesn't work so having to go back already to have the air con system fixed and possibly order a new key! Disappointed to say the least

4 de agosto de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you sharing your experience. We regret to hear about the issues with the key, air conditioning, and the pressure you felt during the purchase. We'll review these points to improve our service and ensure a smoother process in the future. Thanks again for your feedback.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

No pushy salesmen.

No pushy salesmen.. everything went smoothly.. thanks to Darcy and Sally for being very helpful

25 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that your experience was smooth and without pressure. We appreciate your recognition of our team's helpfulness and thank you!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

The whole process is easy

The whole process is easy, and the staff are so helpful.
We were served Sally, and she was an absolute pleasure to deal with. She was friendly and efficient, and a real credit to your company.

25 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you taking the time to share your experience. We're happy to hear that the process was easy and that our staff were helpful. It's great to know that you found your interaction so pleasant.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great customer Service

Purchased our car for the first time at Motorpoint Maidstone. What Great customer service from Darcy from start to finish.
Would highly recommend Motorpoint Maidstone.

17 de julho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you had a great experience purchasing your car at Motorpoint Maidstone. We appreciate your recommendation and that you found our service helpful from start to finish.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

a good experience from beginning to driving off in the car was seemless...

the whole experience was straightforward and Tina in the sales department was wonderful to deal with. No problems whatsoever, helpful and responsive.

22 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that your experience was straightforward and that the sales team was helpful. We appreciate you taking the time to leave us this positive feedback.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

An enjoyable experience.

Very friendly and helpful staff, explained everything very well and made doing the paperwork an enjoyable process.

16 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and made the paperwork process enjoyable for you.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent customer service.

I recently purchased a car fom Motorpoint (Maidstone). Chris helped guiding myself and my wife about the different electric vehicles
that they had available in order to find one that suited us. We had plenty of test rides to help with our choice. We were treated really well at Motorpoint, the service was excellent. Thank you.

23 de julho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you and your wife had such a positive experience finding the right electric vehicle. It's great to know that the test rides and guidance were helpful. Thank you for your kind words and for choosing us.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Thank you Darcy

Our seller was Darcy and he looked for and got us the perfect car .very knowledgeable and a great credit to the company.

20 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you found the perfect car! We appreciate your positive feedback regarding the assistance you received; it's great to know you valued the expertise provided.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

All quite easy without pressure

Chris and all the staff made it all quite easy without pressure

18 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you sharing your positive experience. We are so glad our team made everything easy and stress-free for you. Thanks for the feedback!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Such a good company to deal with

Such a good company to deal with.
The website was user-friendly, the details were easy to complete and straightforward when making an appointment.
At the centre, everything was calm and professional. We were pleased with the offer for our car, and the money was received immediately.
A good experience, and we will use Motorpoint again

18 de julho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you found our website user-friendly and the appointment process straightforward. It's great to know you were pleased with the calm, professional atmosphere and the offer for your car. We appreciate your positive feedback and look forward to assisting you again.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

No fuss, no extras

Darcy was very friendly and helpful. He found our perfect car

14 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you had a great experience and found the perfect car. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Smooth service & no pressure

Smooth service. Friendly and polite. No haggling when arrived at showroom to part exchange my old car. What was agreed on the phone was honoured.
Able to take long test drive. No pressure sale.

6 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that you found our service smooth and our team friendly. We're glad the part exchange and test drive met your expectations. Thank you for your positive feedback!

Thank you
Motorpoint

Classificada 1 em 5 estrelas

Sold an unsafe vehicle. Avoid.

Bought a car less than two weeks ago. The tyre pressure light was on when we left the Maidstone site, the salesman assured me he’d checked them all and they were all fine - the vehicle would ‘recalibrate’ on the drive home. It didn’t.

Took it to the garage today to find out there’s a screw in the tyre so it needs a new one. They’ve also said the brake discs and pads are all completely worn and need replacing. Bearing in mind I drove over 50 miles home in this unsafe vehicle.

Absolutely awful and dangerous service that I naively trusted actually check the vehicles they sell before they take your money.

29 de junho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate your feedback and regret to hear about the tyre and brake issues with your recent purchase. We take your safety seriously and are concerned about your experience driving the vehicle home. We will investigate this matter further to ensure our checks are thorough.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Tina was very helpful and patient and…

Tina was very helpful and patient and gave good service

4 de julho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

Hello Mary

Thank you so much for you kind review of Motorpoint Maidstone , i will pass on your kind words to Tina.
I hope you enjoy your new car.

Classificada 5 em 5 estrelas

Darcy and Tina were very good and…

Darcy and Tina were very good and helpful all through the process of purchasing my vehicle

Make Darcy a proper sales executive please laura

3 de julho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

Hi John

Thank you for your kind review of Motorpoint Maidstone , we appreciate your kind words.

Darcy will become a Sales Executive very soon :-)

I hope you enjoy your new car.

Classificada 5 em 5 estrelas

Brilliant experience from start to finish

The Maidstone team were brilliant especially Tina. She allowed me time to look around and they didn’t have what I wanted but found it at another store.They allowed me to take a similar model home to check it fitted my narrow drive. I was never put under pressure. The cars were all immaculate. I will definitely use them next time.

30 de junho de 2025
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

Hello Virginia

Thank you for your lovely review of Motorpoint Maidstone , i will pass on your kind words to Tina.

I hope you enjoy your new car and look forward to seeing you in the future.

Classificada 5 em 5 estrelas

Can not fault the service we have…

Can not fault the service we have received from Zac Rottenburg in Ipswich and Megan Tee from Maidstone.
We had the car brought down to Maidstone from Ipswich and upon viewing it we were unsure whether to buy it or not , there was no pressure put on us to buy it and we walked away and decided a day later to purchase the vehicle.
We can not fault the service we received , well done to everyone there in front and behind the scenes and a special shout out to the cleaners who made our new to us car look like new.
Can not recommend you enough

25 de junho de 2025
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

Hi Richard and Lisa

it was a pleasure meeting you and helping you purchase your new car , as you know we are here to help any time you need us.

I will pass on your lovely words to the team , much appreciated.

Take care and enjoy your lovely new car.

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