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Motorpoint - Maidstone Opiniões 

451
•
TrustScore: 4.5 em 5

4,5

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Unbeatable value. I wanted a specific vehicle with low milage and within my budget. I had looked locally. Nothing. They had my exact requirement but in another location. They transported it for me. P... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was very anxious for my appointment and Izzie and the lady on reception and were very understanding. The process of selling my car to them was simple provided you have all the correct documents whic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great service from the team a special mention to Ellie Muncaster who after a trying morning due to the previous company we bought the car we were part exchanging were unwilling to send one of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very relaxed environment where we could spend our time without being hassled to buy, I didn't actually visit to buy a car that day as I was just looking to see what kind of car I'd like but I felt c... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, Reino Unido

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Excelente

TrustScore: 4.5 em 5

451 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(451)

5846 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really great customer service

Really great customer service. I need to replace my car and from the moment I walked into the showroom I was put at ease by Sally who introduced me to Finn I told him my requirements and he suggested a few cars. When the car I wanted wasn’t on the forecourt Motorpoint shipped it in for me.
Nothing has been to much trouble and both Sally and Finn that helped me are an asset to their company. Will definitely use Motorpoint again

22 de abril de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear about the great customer service you received. It's wonderful to know that our team made you feel at ease and helped you find the right car, even arranging for it to be brought in. We appreciate your positive feedback!

Thank you
Motorpoint

Classificada 1 em 5 estrelas

Poor experience

Got a price to sell my car to them when I arrived for appointment Darcy said the price should be ok but wanted to sell me another car and use mine in part exchange the car I was shone was dirty and had not been cleaned we went through a few options there was one I liked the look of but it was at another branch so I said I would have a look to see a car with the same colour which I found and did not like when Darcy rang me I said I did not like the colour but would still like to just sell them my car he just said that he did not know how that worked and to put my car back through the web site he did not seem interested when I did not want to part exchange so really lost interest

23 de abril de 2026
Opinião espontânea
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you sharing your experience. We're sorry the vehicle wasn't properly prepared and that the purchase options didn't meet your expectations. We'll review your feedback to improve our service and processes. Thank you for your time.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

It was very quick and easy to purchase…

It was very quick and easy to purchase a car from Motorpoint. The cars are well priced and very well prepared. Chris at Maidstone was was very friendly and not pushy. The whole process was stress free and would recommend them rather than main dealers who are pushy and very uncompetitive. Great customer service. Well done.

21 de abril de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're delighted to hear that you found it quick and easy to purchase a well-priced and prepared car. We appreciate your kind words about our friendly, helpful team and stress-free process. Thank you for recommending us!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish! Answered all my questions with detail!

Tina and Finley were really helpful throughout the whole car buying experience.

14 de abril de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you taking the time to leave us a review. We're so glad to hear that our staff were helpful and answered all your questions with detail during your car buying experience.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

All staff very helpful and polite from…

All staff very helpful and polite from 1st contact to buying and driving away the car. Well done Maidstone branch.

16 de abril de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you taking the time to leave us a review. We're so glad to hear that our staff were helpful and polite throughout your car-buying experience.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent and efficient from start to…

Excellent and efficient from start to finish. Staff were brilliant in the whole process and were knowledgeable and kept me informed at all points. Thoroughly recommend Motorpoint Maidstone. Thank you Chris and Isabel.

18 de abril de 2026
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Resposta da Motorpoint - Maidstone

We appreciate you taking the time to leave us such a great review! We're happy to hear that our staff were brilliant and efficient throughout the process. Thank you for recommending us!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Good experience from the start to the…

Good experience from the start to the execution of documents and handing over. Good support too, and very friendly staff. I'm so happy with the purchase, they put a big smile on my face, a very big smile!

17 de abril de 2026
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Resposta da Motorpoint - Maidstone

We appreciate you sharing your feedback. We're happy to hear that you had a good experience with our friendly staff and support throughout the purchase process, and that you're so happy with your new car!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Would recommend to anyone else as it…Good experience

Would recommend to anyone else as it was a good experience, personally liked the fact you are not pestered on entering the sight free to browse and also staff extremely friendly and happy to help once you choose to engage in looking at a car . I purchased a car and I am very happy with it also part ex my old car so it was all hassle free . Would use them again and recommend to other people

17 de abril de 2026
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Resposta da Motorpoint - Maidstone

We're happy to hear that you had a good experience. It's great to know you appreciated our non-intrusive approach and friendly staff. We appreciate your recommendation and are glad you're happy with your car and part exchange!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Very good service from all involved

Car took a little while to arrive, all staff involved were informative and was thoroughly satisfied with the service I received. Good selection of card st a very competitive price

12 de abril de 2026
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Resposta da Motorpoint - Maidstone

We appreciate you sharing your feedback. We're happy to hear that our staff were informative and that you were thoroughly satisfied with the service you received.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Appointment on time

Appointment on time. The Staff at Maidstone were very helpful and informative. Part exchanged my car , no problem. Test drived my new car , no problem. Both transactions went smoothly and quickly. Strongly recommend this company. This was my second purchase from Motor point.

11 de abril de 2026
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Resposta da Motorpoint - Maidstone

We're happy the appointment was on time and that our staff were helpful. It's great that your part exchange and test drive went smoothly. We appreciate your recommendation and continued business.

Thank you
Motorpoint

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Brilliant experience with motorpoint

My experience with motorpoint was fantastic throughout. Chris couldn’t have been more helpful and accommodating. I am delighted with my new car, will definitely recommend motorpoint to friends and family, and a large reason for that is the service provided by Chris, so thank you!

9 de abril de 2026
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Resposta da Motorpoint - Maidstone

We appreciate you sharing your fantastic experience. We're happy to hear that our team member was so helpful and accommodating. We're glad you are delighted with your new car and would recommend us!

Thank you

Thank you
Motorpoint

Classificada 5 em 5 estrelas

From the moment I went into the the…

From the moment I went into the the showroom the staff were friendly and helpful. The presentation of the car was excellent. The purchasing of the car was easy. I was offered all the extras without being pushy. Well done. I would certainly recommend the Maidstone branch to anyone.

4 de abril de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We're happy to hear that our staff were friendly and helpful during your visit to the showroom. It's great to know you found the car's presentation excellent and the purchase process easy. Thank you for recommending our branch!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

No pushy salespersons

Very refreshing way to buy a car, no pushy salespersons following you around, I'd seen a car I was interested in online and decided to pop in to have a look, I mentioned this to Chris the sales executive and he said no problem we'll get you the keys and leave you to look at it, and true to his word I was actually left alone, no salesperson hovering around waiting to pounce. I decided that I'd like to take a test drive went back into the show room and was introduced to Darcey who arranged the test drive, again I was allowed to take the car out without a salesperson sitting next to me which was really refreshing as I could relax and enjoy the drive.
I had a part ex which I had already got a price for online and when I got back Chris came over and explained how they come to a price, at this point I was expecting the usual knock down like you get with certain other companies, but no the price was still around the online estimate.
I can honestly say this was such a refreshing way to buy a car and at no point was any pressure put on me.
When I turned up to collect my nearly new car Issy sorted out all the paperwork and we were all completed in around 15 minutes.
Would definitely use motor point again and a special shout out to the Maidstone staff who made the whole experience relaxing and enjoyable

2 de abril de 2026
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Resposta da Motorpoint - Maidstone

We're happy to hear that you found purchasing a car with us so refreshing. It's great to know that our team made the experience relaxing and enjoyable, with no pressure. We appreciate your feedback and are glad you enjoyed your experience.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Tina’s customer experience

Tina was amazing, she’s easy to understand very good with explaining and making sure everything is understood. Customer service was impeccable . The car is top notch and well worth the price as well as straight forward procedure

1 de abril de 2026
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Resposta da Motorpoint - Maidstone

Thank you for your wonderful feedback! We are so pleased to hear that our team provided impeccable service and made your car-buying experience straightforward. We appreciate your kind words.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Motorpoint Maidstone kent

This was the second time I had dealt with this company and the experience, was as easy and as pleasant as the first time, Will definitely be my first dealership, when looking for my next vehicle.

1 de abril de 2026
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Resposta da Motorpoint - Maidstone

We're happy to hear that your experiences have been easy and pleasant. Thank you for your continued trust; we appreciate your feedback and look forward to helping you again!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Competitive car price and quick!

Very competitive price on the car, I had the car moved from a Motorpoint quite a way up the country and it was available locally to me on time. I bought the car outright and the trade in and purchase of the new car was quick. Staff in Maidstone were helpful and knowledgeable. I would use them again!

29 de março de 2026
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Resposta da Motorpoint - Maidstone

We're happy to hear that you found a competitively priced car and that it was moved and available on time. We appreciate that the trade-in and purchase were quick and that our staff were helpful. Thank you!

Thank you
Motorpoint

Classificada 3 em 5 estrelas

Underwhelming experience unfortunately

The process took a lot longer than I've ever experienced. It was a Saturday so maybe they were low on staff but the after sales care (or lack of) is the reason for my rating. I attempted to call several times and sent emails as I'd left my house keys in the px. Did not get any help. Also sold me "premium" car mats but the quality is the same like £25 generic mats. Feel ripped off by my experience and this will probably be my last time buying from them.

7 de março de 2026
Opinião espontânea
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Resposta da Motorpoint - Maidstone

We regret the process took longer than expected and apologize for the after-sales care. We are sorry you couldn't retrieve your keys and that the mats' quality wasn't satisfactory. We appreciate your feedback; we'll review these issues.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great service from Darcy in your…

Great service from Darcy in your Maidstone branch, very pleased with my car. Thank you

30 de março de 2026
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Resposta da Motorpoint - Maidstone

We're so glad you are pleased with your car and the great service you received. Thank you for taking the time to leave us feedback.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent service from all the staff

Excellent service from all the staff, not put under any pressure to buy. Good knowledge on the car .Thanks to Darcy,Isabell and Chris

25 de março de 2026
logótipo da Motorpoint - Maidstone

Resposta da Motorpoint - Maidstone

We appreciate you taking the time to leave us a review! We're happy to hear that you received excellent service and felt no pressure to buy.

Thank you
Motorpoint

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