The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with n... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoQueensway Meadow Industrial Estate, NP19 4SS Newport, Gwent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole experience was brilliant! I visited the Newport Motorpoint on a Saturday morning with a view to trading in my car for an electric vehicle. I was greeted by Michael who, at my request, s... Ver mais
A empresa respondeu
Really happy with my experience buying my car from Motorpoint. From start to finish, the whole process was straightforward, professional and stress-free. The staff were friendly, helpful and kn... Ver mais
A empresa respondeu
They are very customer focused when selling cars but after care and customer care are poor, once you have the money for the car everything else is irrelevant. I have sent emails stating that the new c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Reino Unido
- 01633 739362
Over 1000 new cars every week
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Positive experience
Really happy with my experience buying my car from Motorpoint. From start to finish, the whole process was straightforward, professional and stress-free.
The staff were friendly, helpful and knowledgeable without making me feel pressured into making a decision. Everything was explained clearly, and the purchase process was quick and easy.
I’m really pleased with my new car and would definitely recommend Motorpoint to anyone looking for a good selection of cars and a hassle-free buying experience.
Thank you to the team at Motorpoint Newport for making the whole experience such a positive one! 🚗 😃
24 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear you had such a positive experience with us! It's wonderful that you found the car buying process to be straightforward, professional, and stress-free, and that our team was helpful and knowledgeable without any pressure. We appreciate your recommendation and are delighted you're happy with your new car!
Thank you
Motorpoint Newport
Excellent customer service.
We were left to look at the cars on our own. The staff were excellent, someone was always available when we needed help. They were cheerful, helpful and very patient with us older customers.
21 de setembro de 2026
Resposta da Motorpoint - Newport
We're delighted to hear you had such a positive experience with our team. We pride ourselves on being available to assist without being overbearing, and we're glad our staff were cheerful, helpful, and patient. Thank you for your wonderful feedback!
Thank you
Motorpoint Newport
Iwan was great
Iwan was great, full of energy and really friendly, but just in general you never feel pressurised into buying, all staff are great
29 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear about your positive experience and that our team member was full of energy and friendly. It's wonderful to know you never felt pressured into buying, and that all our staff were great.
Thank you
Motorpoint Newport
Quick and efficient service and great…
Quick and efficient service and great price 👍
26 de setembro de 2026
Resposta da Motorpoint - Newport
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service to be quick and efficient, and that you were happy with the pricing. We appreciate your feedback.
Thank you
Motorpoint Newport
Great place to purchace a car
Met at receptioun by a great, friendly young lady named Elliyah who was great. Showed us our car and masde sure Lyn could get in and out as she has a meytal plate in her leg. The car was great, she then made us a cup of coffe till we met Caiden. He checked our trade in and really helped me with my phone to get my ins and pay my valuation. Fantastic guy and very knowledgeble. Every thing was done quickly and im really happy with my new car. Motorpoint at Newport is fantastic. All the staff are really helpfull and friendly. Highly recomend. Tommy
28 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear about your fantastic experience! It's wonderful that our team - Elliyah and Caiden were so helpful and accommodating, especially with ensuring comfort and assisting with your phone. We're delighted you're happy with your new car and appreciate your high recommendation!
Thank you
Motorpoint Newport
sam was extremely helpful
20 de setembro de 2026
Resposta da Motorpoint - Newport
We are delighted to hear that Sam was extremely helpful during your experience with us. Thank you for sharing your positive feedback!
Thank you
Motorpoint Newport
The whole experience of buying a new…
The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with no pressure at all. When we were happy Owain arranged a test drive the whole deal was done in about an hour.
Great service
21 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear your car buying experience was easy! It's wonderful that our team member Owain was welcoming and professional, allowing you to browse without pressure. We're delighted the deal was completed so quickly! Thank you very much for buying with us!
Thank you
Motorpoint Newport
Assistance and information
Despite first given incorrect information by one staff member, Owain managed to sort out my problem quickly and efficiently.
26 de setembro de 2026
Resposta da Motorpoint - Newport
So sorry to hear about the initial issue. We're so pleased to hear that our team member was able to quickly and efficiently resolve your problem. Thank you for sharing your positive experience with us.
Thank you
Motorpoint Newport
The whole experience was brilliant!
The whole experience was brilliant!
I visited the Newport Motorpoint on a Saturday morning with a view to trading in my car for an electric vehicle.
I was greeted by Michael who, at my request, showed me a BYD. It turned out to be too expensive for me so he the showed me a Volvo. I test drove it and loved it.
We then proceeded with the purchase which we completed and I was able to drive the car off in time for lunch!
Michael was a very friendly and professional guy and I would happily do business with him again when I next visit moyorpoint.
21 de setembro de 2026
Resposta da Motorpoint - Newport
We're absolutely thrilled to hear about your brilliant experience! It's wonderful to know our team provided such friendly and professional service, helping you find the perfect car so quickly. We truly appreciate your kind words and look forward to assisting you again!
Thank you
Motorpoint Newport
Customer After Care
They are very customer focused when selling cars but after care and customer care are poor, once you have the money for the car everything else is irrelevant. I have sent emails stating that the new car I recently bought has no service history book or documents in it to which I have had no response whatsoever, got your money now you don't matter is how it looks.
25 de setembro de 2026
Resposta da Motorpoint - Newport
We appreciate you sharing your feedback regarding your recent experience. We are concerned to learn about the missing service history documents for your new car and the lack of response to your emails. We are committed to providing excellent aftercare and will investigate this matter thoroughly. Are you able to provide us further information: NewportCustomerCare@motorpoint.co.uk
We really want to get this sorted for you.
Thank you
Motorpoint Newport
Resposta da Motorpoint - Newport
We are so glad to hear that you found the car selection process easy and straightforward. Thank you for your positive feedback!
Thank you
Motorpoint Newport
Excellent customer service
Excellent customer service. Professional and helpful sales assistant who led us through all the stages of buying a car.
17 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear you received excellent customer service. It's wonderful that our sales assistant was professional and helpful throughout your car buying journey.
Thank you
Motorpoint Newport
Resposta da Motorpoint - Newport
We're so pleased to hear that your experience was quick, fuss-free, and that you found our pricing to be good. Thank you for your wonderful five-star review!
Thank you
Motorpoint Newport
What a pleasant experience purchasing a…
What a pleasant experience purchasing a car .
17 de setembro de 2026
Resposta da Motorpoint - Newport
We are so pleased to hear you had a pleasant experience purchasing a car. We appreciate your kind words and thank you for your feedback.
Thank you
Motorpoint Newport
Excellent used cars in wonderful…
Excellent used cars in wonderful condition and salesman very good!
22 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear that you found our used cars to be in wonderful condition and that you had such a positive experience with our salesman! Thank you for your excellent feedback.
Thank you
Motorpoint Newport
Resposta da Motorpoint - Newport
Thank you for your fantastic 5-star review! We're so pleased to hear that everything was easy and that our team member Josh was excellent. We truly appreciate your feedback!
Thank you
Motorpoint Newport
The young sales man
20 de setembro de 2026
Resposta da Motorpoint - Newport
We appreciate your feedback - thank you for the 5* review!
Thank you
Motorpoint Newport
Owain was superb through the whole…
Owain was superb through the whole process, I would recommend anyone to buy from Motorpoint! The whole experience was spot on! Mind you I’m being a little biased as Owain is my son 👍
15 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear you had such a superb experience throughout the whole process! It's wonderful that the experience was spot on for you - especially with your son! We truly appreciate your recommendation!
Thank you
Motorpoint Newport
Excellent service and staff
Excellent service and Michael cartlidge the gentleman that delt with us was fantastic went through everything with us and explained everything and if we had any questions he was able to answer us with confidence and a lot of knowledge. He is a credit to the company
18 de setembro de 2026
Resposta da Motorpoint - Newport
We're so pleased to hear you received such excellent service! It's wonderful that our team member Mike was fantastic, explained everything thoroughly, and confidently answered all your questions with great knowledge. We appreciate your kind words!
Thank you
Motorpoint Newport
Everything was nice and easy
19 de setembro de 2026
Resposta da Motorpoint - Newport
We're so glad to hear that your experience was smooth and straightforward. Thank you for taking the time to share your positive feedback with us!
Thank you
Motorpoint Newport
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.