Excellent service from first phone call through to the test run and sale. Great price given for our trade in. Low mileage on the new car and excellent condition and good price. Good explanation on all... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
All staff encountered @ Norwich were most friendly, helpful & professional. The only disappointment was that the car at collection was not prepared properly. Stains on seats & grubby arm rests, glue... Ver mais
A empresa respondeu
I had the pleasure of speaking to Savannah and Shannon. They were professional, friendly and gave a personal approach to my car sale. They sealed me a really good deal for my part exchange. And found... Ver mais
A empresa respondeu
The cars are always in very good condition and offer value for money. The staff go out of their way to find the right car for their customers, and are patient and hardworking. The last star was lost... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Reino Unido
- 01603 650177
Over 1000 new cars every week
4,6
Excelente
257 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Zac was amazing
Zac was amazing. The car I wanted wasn’t at the site I used but Zac managed to get me one brought down, serviced and clean MOT. The transfer of ownership was smooth and easy and I’ve now driven away in my new car. Thanks Zac
22 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear about your excellent experience. It's wonderful that our team was able to locate the car you wanted, prepare it thoroughly, and ensure a smooth transfer of ownership. We're delighted you're now enjoying your new car!
Thank you
Motorpoint
Very happy, highly recommend
I had the pleasure of speaking to Savannah and Shannon. They were professional, friendly and gave a personal approach to my car sale. They sealed me a really good deal for my part exchange. And found me a car that suited my needs. The whole process was easy and stressfree. They kept me up-to-date and in the loop the whole time. Very happy with my service and would highly recommend Motorpoint. Thank you!!
10 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear you had such a positive experience! It's wonderful that our team was professional, friendly, and provided a personal approach to your car sale. We're delighted they secured a great deal for your part exchange and found a car that suited your needs. It's fantastic that the process was easy and stress-free, and that you were kept informed throughout. Thank you for your high recommendation!
Thank you
Motorpoint
Excellent service from first phone call…
Excellent service from first phone call through to the test run and sale. Great price given for our trade in. Low mileage on the new car and excellent condition and good price. Good explanation on all extras and warranty available. Thank you Lucy for making it a smooth , friendly and efficient experience.
22 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear you had such an excellent experience with us, from your first call to driving away in your new car. It's wonderful that our team made the process smooth, friendly, and efficient.
Thank you
Motorpoint
Salesman was focused
Salesman was focused, listened, found out what I wanted. He found it, got the price well inside my budget.
They arranged for the car I wanted to be shipped 300 miles without the guarantee of a sale within 2 days.
Awesome .
23 de setembro de 2026
Opinião espontânea
Resposta da Motorpoint - Norwich
We're so pleased to hear about your positive experience! It's wonderful that our team was able to understand your needs, find the perfect car within your budget, and arrange for its delivery so efficiently. Thank you for your kind words.
Thank you
Motorpoint
Helpful efficient & Friendly Staff
13 de setembro de 2026
Resposta da Motorpoint - Norwich
We appreciate your feedback! We are so glad our team was helpful, efficient, and friendly during your visit. Thank you for your kind words.
Thank you
Motorpoint
MG3 Hybrid
The staff were absolutely marvellous so friendly and helpful. The prices of the cars are very competitive.
4 de maio de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear that our staff were friendly and helpful, and that you found our car prices very competitive. Thank you for your wonderful feedback!
Thank you
Motorpoint
Hadi was very professional and I didn't…
Hadi was very professional and I didn't feel pushed or pressured
17 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear that your experience was professional and that you felt comfortable throughout the process. Thank you for your wonderful feedback!
Thank you
Motorpoint
So helpful in store served by Savanah…
So helpful in store served by Savanah who answered all my questions. Would definitely purchase from Motorpoint again
16 de setembro de 2026
Resposta da Motorpoint - Norwich
Thank you for your wonderful review! We are delighted to hear that our team was so helpful and answered all your questions. We appreciate your kind words and look forward to assisting you again.
Thank you
Motorpoint
We found the whole experience…
We found the whole experience comfortable no hard sell friendly staff and great coffee!! Thank you Savannah!
10 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear that you found the whole experience comfortable with friendly staff and great coffee. Thank you for your kind words!
Thank you
Motorpoint
Brilliant service from start to finish
Brilliant service from start to finish, fantastic
31 de agosto de 2026
Resposta da Motorpoint - Norwich
Thank you for your wonderful feedback. We are so pleased to hear that you experienced brilliant service from start to finish.
Thank you
Motorpoint
For a great experience go to Motorpoint
Everyone, from our first contact with Zac, who helped us find the right car, to the very helpful young lady that finalised our purchase, we found Motorpoint’ staff very friendly and helpful. We would definitely buy any future vehicles from them.
3 de setembro de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was friendly and helpful from your first contact to finalizing your purchase. We appreciate your kind words and look forward to assisting you with future vehicle purchases.
Thank you
Motorpoint
All staff encountered @ Norwich were…
All staff encountered @ Norwich were most friendly, helpful & professional. The only disappointment was that the car at collection was not prepared properly.
Stains on seats & grubby arm rests, glue dirt residue from boot sticker etc, had to be addressed by smart techs at POS.
28 de agosto de 2026
Resposta da Motorpoint - Norwich
Thank you for your feedback. I am truly sorry to hear that the car was not prepared to our usual high standards at collection. I understand your disappointment and appreciate you bringing this to our attention.
Thank you
Motorpoint
The cars are always in very good…
The cars are always in very good condition and offer value for money. The staff go out of their way to find the right car for their customers, and are patient and hardworking.
The last star was lost because there was quite a bit of difficulty actually buying the car- it took ages!
31 de agosto de 2026
Resposta da Motorpoint - Norwich
We're delighted to hear you found our cars to be in excellent condition and good value, and that our staff were patient and hardworking in helping you find the right vehicle. We sincerely apologize for the difficulties and delays you experienced during the purchasing process. Your feedback is very important to us.
Thank you
Motorpoint
Friendly and helpful staff
Friendly and helpful staff, finding the car suitable for us at the right pice and excellent after sales service.
31 de agosto de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear that our friendly and helpful staff found you a suitable car at the right price, and that you're happy with our excellent after-sales service. Thank you for your kind words!
Thank you
Motorpoint
Very helpful staff throughout the purchase.
Very helpful staff, explained what I was looking for and they found a car like for like and within my price range. More than pleased with the staff and would recommend Motorpoint to anyone looking for a quality used car.
16 de agosto de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear our staff were very helpful and found the perfect car for you within your budget. It's wonderful that you're more than satisfied and would recommend us!
Thank you
Motorpoint
The paperwork and dealing with all the…
The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family
8 de agosto de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear you had such a great experience with us! It's wonderful that our salesperson was helpful, polite, and professional, and that our other staff were good too. We truly appreciate you recommending us to friends and family.
Thank you
Motorpoint
Great customer service
Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a credit and an asset to Motorpoint Norwich. After sales manager was extremely helpful.
13 de agosto de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear about your excellent experience and that our team provided great customer service before and after your purchase. It's wonderful that you felt no pressure and that we could help source the car you were looking for. We're delighted to know our team was a credit to us.
Thank you
Motorpoint
Very nice and professional service at…
Very nice and professional service at motorpoint Norwich
6 de agosto de 2026
Resposta da Motorpoint - Norwich
Thank you for taking the time to leave your feedback. We are delighted to hear that you received very nice and professional service.
Thank you
Motorpoint
Friendly & very helpful Especially Zac…
Friendly & very helpful Especially Zac & Ollie
29 de julho de 2026
Resposta da Motorpoint - Norwich
We're so pleased to hear that you found our team friendly and very helpful. We truly appreciate your positive feedback!
Thank you
Motorpoint
The staff are helpful ,but were very…
The staff are helpful ,but were very busy so kepted leaving and i seamed to be waiting alot ,didnt go through anything on car with me and didnt go through paperwork wirh me
29 de julho de 2026
Resposta da Motorpoint - Norwich
We appreciate your feedback and apologize for the wait times and lack of detailed communication. We are reviewing our procedures to ensure a more thorough experience for all.
Thank you
Motorpoint
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.