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Motorpoint - Portsmouth Opiniões 

405
•
TrustScore: 4.5 em 5

4,7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was the second time that I purchased my car from Motorpoint. I wanted to appreciate all the support that I received from both Motorpoints branches in Derby and Portshmouth. My Nissan Xtrail had t... Ver mais

Classificada 5 em 5 estrelas

We dealt with Finn at the Portsmouth branch, and he was exceedingly helpful throughout. He cleared off the PCP on the trade-in and offered a good price as well. An excellent and polite young man.

Classificada 5 em 5 estrelas

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... Ver mais

Classificada 5 em 5 estrelas

Really quick and easy purchasing of car. My customer service rep Josh went above and beyond and was really friendly, calm and listened to what I wanted which is more than main dealerships. I located t... Ver mais


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, Reino Unido

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

TrustScore: 4.5 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(405)

5827 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Megan was fantastic from start to…

Megan was fantastic from start to finish made the whole buying a new car so easy. Took care of all the paperwork and explained everything. Would highly recommend motorpoint and would definitely buy another if and when the time comes.

10 de julho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so pleased to hear that buying your new car was made easy from start to finish. It's wonderful that our team took care of everything and explained it all so well. We appreciate your recommendation and look forward to assisting you again in the future!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Very good personal service with clear…

Very good personal service with clear communication

12 de julho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced such good personal service and clear communication. We truly appreciate your feedback.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

From the moment we stepped on court…

From the moment we stepped on court yard Charlie Roger’s was very helpful and couldn’t do any more for us felt like he went over anything we was unsure and gave us 100% service very happy with our new vehicle and would highly recommend to family and friends x

9 de julho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so pleased to hear you had such a fantastic experience! It's wonderful that our team was very helpful and provided 100% service. We appreciate your recommendation to family and friends!

Thank you
Motorpoint

Classificada 1 em 5 estrelas

Terrible service

Terrible service. Pushy salesperson who mis sold the car and then failed to let me know that a) the car did not have the spec that I neeeded b) the windscreen had been repaired so I organised a repair that wasn't neede as from the inside I could see the chip c) had to pay excess for the repair d) Manager unhelpful and rude

17 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We are sorry to hear you feel this way, we never want to push people into vehicles and offer customers time to inspect and test drive any car before purchasing. Having looked into your order I can see that the manager has been in contact and offered for you to come back to site for the car to be inspected.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

10/10

10/10 shout out to josh

4 de julho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so happy to hear you had such a positive experience! We truly appreciate your kind words.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Josh was very helpful explained…

Josh was very helpful explained everything in a very relaxed atmosphere.

28 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're delighted to hear that our team member was very helpful and explained everything in a relaxed atmosphere. Thank you for your positive feedback!

Thank you
Motorpoint

Classificada 5 em 5 estrelas
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We are so pleased to hear that you experienced good service and are happy with your new car. Thank you for sharing your positive feedback.

Thank you
Motorpoint

Classificada 3 em 5 estrelas

Handover poor

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained

16 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We appreciate you sharing your detailed feedback. We're pleased to hear the purchase process and part exchange were positive. However, we are sorry to read the handover was not so much of a positive experience, we will look into the issues raised and ensure a better experience for all our customers.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

I would like to share my experience…

I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.

First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.

While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.

I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.

Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.

21 de maio de 2026
Opinião espontânea
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We are delighted to hear about your positive experience with our team members. It's wonderful to know that their dedication made such a difference. We appreciate you highlighting their exceptional customer care and I acknowledge your feedback, this has been passed to the site manager.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Incredible Service

Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.

17 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We are so delighted to hear about your consistently positive experiences with us! It's fantastic that we've been your first choice for seven car purchases without any issues.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Megan Standing

Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

7 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so pleased you received excellent service from our team and love your new car! We appreciate your kind words.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent listening and understanding…

Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

8 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so glad to hear we looked after you and helped you find the right car for you. We appreciate you acknowledging our responsive follow-up. Thank you for your kind words!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

The right car

The right car, friendly no pressure service and fair trade in price. A great place to buy from!

3 de junho de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're thrilled you found the perfect car and appreciated our friendly, no-pressure service and fair trade-in price. Thank you!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great customer service

It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I suggest if you want to buy a good car at a good price look no further than Motorpoint Portsmouth. Go ask for Josh. Kindest regards Martin

19 de maio de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We are so pleased to hear about your relaxing car buying experience with us. It's wonderful that our team provided professional and helpful service without being pushy. We appreciate your kind recommendation.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

It was very smooth

It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

20 de maio de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

Thank you for taking the time to leave a review, we are always happy to help when we can and ensure buying a car from us is exciting and as smooth as it can be.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

They're actually very helpful

They're actually very helpful. Charlie friendly, lovely person. Just make you feel so welcome

8 de maio de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

We're so glad to hear you had such a positive experience! Your kind words mean a lot to us and this is exactly how we want our customers to feel.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great service

12 de maio de 2026
logótipo da Motorpoint - Portsmouth

Resposta da Motorpoint - Portsmouth

Thank you very much for taking the time to leave a review, we are pleased you appreciated our service.

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