The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Ver mais
Localização
Alterar localizaçãoSwansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Ver mais
An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Ver mais
All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Reino Unido
- 01792 620927
Over 1000 new cars every week
4,6
Excelente
918 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful sales assistant couldnt do…
Very helpful sales assistant couldnt do enough to help
23 de abril de 2026
Resposta da Motorpoint - Swansea
We're glad the sales assistant was so helpful and provided such great support. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
The vehicles great condition…but tyre kit missing
The vehicles were in great condition although tyre sealant tool kit was missing from the BMW a cheap inadequate Temu type and quality replacement was offered . I was very dissapointed as the car was only 6 months old and not a cheap budget model I paid for a car complete with its tool inventory the staff were helpful and professional the purchase process was painless when buying We have purchased from Motorpoint previously and found the company well suited our requirements but this time the lack of a correct spare tyre repair kit and a Temu quality replacement and lack of customer service support on the issue left me very dissapointed with Motorpoint
20 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate your continued business and are happy to hear that our vehicles met your expectations. We're glad that our staff were helpful and professional, and the purchase process was painless.
Thank you
Motorpoint
Very efficient service from order to…
Very efficient service from order to collection great customer service
22 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you taking the time to leave us a review. We are so pleased to hear you were happy with our efficient service.
Thank you
Motorpoint
Very happy with the service and staff …
Very happy with the service and staff and the quality
20 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you sharing! We're so glad you're happy with our quality of service and staff.
Thank you
Motorpoint
popped in to have a look at some cars…
I popped in to have a look at some cars and saw a few I liked on the website, Callum greeted me and was very friendly and professional from start to finish. No hard sell just very patient and answered all of my questions well. Thank you, would definitely recommend
4 de abril de 2026
Resposta da Motorpoint - Swansea
We're delighted to hear that you found our team member friendly and professional! We aim to provide a patient, informative experience without pressure. Thank you for recommending us!
Thank you
Motorpoint
A few teething issues with the car
A few teething issues with the car. But sorted out by Claire and Sophie (Newport) which i want to thank for their support in dealing with these and being very understanding. Thank you also for Tom (Newport) and Elliot. Overall happy with the car. Thank you again. Definitely buy from them in the future.
20 de abril de 2026
Opinião espontânea
Resposta da Motorpoint - Swansea
We appreciate your positive feedback and are so glad to hear that you are happy with your car. We will pass on your kind words to the team for their support and understanding. Thank you again.
Thank you
Motorpoint
Excellent service
You get free drinks good service and they don’t bother you constantly but if you need anything there very helpful and determined to help you with exactly what you need. Joe in sales was very helpful and honest and was brilliant
19 de abril de 2026
Opinião espontânea
Resposta da Motorpoint - Swansea
We appreciate your feedback and are happy to hear that you enjoyed the refreshments and attentive service. It's great to know that our sales team was helpful and honest. Thank you.
Thank you
Motorpoint
Found a car in our price range
Found a car in our price range although had to pay to have it transferred from another area
17 de abril de 2026
Resposta da Motorpoint - Swansea
We're happy to hear that you found a car in your price range. We appreciate your feedback regarding the transfer fee. Thank you!
Thank you
Motorpoint
Damage to paint work
Damage to paint work, don't notice until I got car home and rain stopped. Returned to motorpoint Swansea and they said to take it up with an mg dealer. Very disappointed.
15 de abril de 2026
Resposta da Motorpoint - Swansea
We're sorry to hear about the paint damage and the advice received. We appreciate your feedback and will look into this to see how we can improve our service.
Thank you
Motorpoint
Great place to buy and part exchange
Very happy with service and politeness of staff, most important no pressure salesmanship. Very easy to buy and sell car. My wife has also had a great experience at Swansea motorpoint buying and selling her car.
12 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you sharing your feedback! We're happy to hear that you were pleased with our service and the staff's politeness, especially our no-pressure approach. We're also glad your wife had a great experience.
Thank you
Motorpoint
Resposta da Motorpoint - Swansea
Thank you for your feedback
No sales pressure
No sales pressure, just very helpful and knowledgeable advice . Competitive price and quality vehicles.
13 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you sharing your experience! We're happy to hear you received helpful advice without sales pressure and found competitive prices on quality vehicles.
Thank you
Motorpoint
Straightforward experience.
There was no pressure to buy and the salesman was very helpful.
Paying was quite an issue as not everyone, especially older people, use apps on phones. Many people do not even bank online.
I would recommend you to others.
3 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you recommending us! We're happy the salesperson was helpful. We acknowledge your concerns regarding payment options and will consider ways to improve the process for those who don't use apps.
Thank you
Motorpoint
The initial communication and the whole…
The initial communication and the whole sale was great
11 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate your positive feedback and we are so pleased to hear that you were happy with the sale and initial communication. Thank you!
Thank you
Motorpoint
Apart from the ridiculous hologram…
Apart from the ridiculous hologram rule from black horse which prevented me from having a finance deal and thus prevented me from picking up my car it would have been a five star experience.
11 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate your feedback and are sorry the finance issue impacted your car pickup. We'll review the hologram rule to improve experiences. Thanks for your time.
Thank you
Motorpoint
Great polite service with knowledgeable…
Great polite service with knowledgeable staff.
7 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate you sharing your experience! We're so glad our staff were knowledgeable and provided great, polite service. Thank you.
Thank you
Motorpoint
Good service as always
This was my 4th purchase from motorpoint Swansea, as always the service was great, the only thing that wasn't great was the car I had picked had to come from a different dealership and hadn't been prepared very well, the car was covered in scratches and was filthy dirty. Once I had made the sales man aware he managed to get it in the workshop where they managed to get most of the scratches out and then cleaned it for me.
2 de abril de 2026
Resposta da Motorpoint - Swansea
We appreciate your continued patronage. We're sorry the vehicle's preparation fell short of expectations and it wasn't up to our usual standards. We're glad our team could address the issues. Thank you for bringing this to our attention.
Thank you
Motorpoint
Very good staff were very professional…
Very good staff were very professional and helpful
31 de março de 2026
Resposta da Motorpoint - Swansea
We appreciate you sharing! We're so glad to hear our staff were professional and helpful and provided a very good experience.
Thank you
Motorpoint
Always buy my cars from Motorpoint in…
Always buy my cars from Motorpoint in Swansea. 5* service every time.
Highly recommend.
3 de abril de 2026
Resposta da Motorpoint - Swansea
We're happy to hear that you consistently receive 5-star service at our Swansea location. We appreciate you recommending us!
Thank you
Motorpoint
Resposta da Motorpoint - Swansea
We appreciate your positive feedback and are so glad you were satisfied with the great choice, good price, and good service.
Thank you
Motorpoint
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.