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Motorpoint - Swansea Opiniões 

917
•
TrustScore: 4.5 em 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Ver mais

Classificada 5 em 5 estrelas

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Ver mais

Classificada 5 em 5 estrelas

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Ver mais

Classificada 3 em 5 estrelas

The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Ver mais


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Reino Unido

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

917 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(917)

5928 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11 de abril de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 de abril de 2026
Opinião espontânea
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great selection of cars

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

23 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We are so pleased to hear you found a great selection of cars and that our team provided excellent assistance in helping you find the perfect one. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Kia Sportage

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

21 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so glad to hear everything was good and clearly explained. Thank you for your feedback.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Good seevice

Elliot the salesperson was helpful and knowledgeable

15 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

Classificada 1 em 5 estrelas

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18 de junho de 2026
Opinião espontânea
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

Classificada 5 em 5 estrelas

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

It was brilliant the sales person I…

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

13 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're delighted to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful, no-pressure service. We appreciate your kind words and recommendation. Thank you for choosing us!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4 de junho de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31 de maio de 2026
logótipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

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