My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professional... Ver mais
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Leia as opiniões dos outros
I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quit... Ver mais
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I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided unti... Ver mais
I've been using Moula for the past 2 years as a commercial broker. Cannot fault them on the servicing and pricing. Always happy with the service and process it has. Most recently dealt with Adam Chua,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Moula was founded in 2013 to help hard-working business owners in Australia access the business finance they need to grow. In the past, getting a business loan meant going through weeks of paperwork, hassle, and hurdles. We use data to assess your business loan application, which means we can keep things fast and painless. Our team are finance industry experts who are passionate about using technology to simplify small business finance and backing good business.
Informações de contacto
Level 5, 535 Bourke Street, 3000, Melbourne, Austrália
- 1300 88 09 72
- info@moula.com.au
- moula.com.au
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is my first time dealing with…
This is my first time dealing with Moula and very happy with the service and communication.
My experience getting a business loan…
My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professionalism, responsiveness, and genuine willingness to help turned what could have been a complicated task into an easy, positive experience.
It was truly a 5‑star service.
I had the worst experience with Moula
I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided until we stopped making the regular repayments. Moula then placed a default against the company, and they did not update the default status until I lodged a complaint with AFCA. Only after that did they begin taking action and finally updated the default to “paid.”
Their customer service has been extremely difficult to deal with, and the Head of Finance was also unhelpful. I would not recommend that any small business borrow from them. On top of everything, their interest rate is unreasonable. Small businesses often need quick financial support, and while Moula can be fast, you end up paying the price through high interest rates and poor customer service when you need assistance.
I would like to take the loan over a…
I would like to take the loan over a lessor period

Resposta da Moula
Jess was super helpful and acted with a…
Jess was super helpful and acted with a sense of urgency as per our requirement.
Thank you Moula team xx

Resposta da Moula

Resposta da Moula

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I have never heard of this company…
I have never heard of this company previously until I approached my brother, Moula was a surprise to me how they do their paperwork it was all on line and effortless this means a lot to me as it didn’t require much time out of my busy schedule to do business and finalise everything with Moula.

Resposta da Moula
Jess from Moula was excellent during…
Jess from Moula was excellent during the process, the communication was great and kept us updated during the whole application until settlement.

Resposta da Moula

Resposta da Moula
I’ve been working with Moula for many…
I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quite period . we have always found Moula to be very helpful and professional towards our requests.

Resposta da Moula
Very easy to deal with from application…
Very easy to deal with from application to receiving the funds.

Resposta da Moula
Website kept frozen with same error…
Website kept frozen with same error massage till my agent fix it. So annoying

Resposta da Moula
First class experience
your company representative jess was so positive and helpful it made the whole process very easy.

Resposta da Moula
Thank you Jason and Jessica who were…
Thank you Jason and Jessica who were help me apply for the fund. It take only a few days to get the fund. They so amazing, fast and easy to deal with. I would like to recommend Moula if you looking for lender who help you to grown business. They the best !

Resposta da Moula
Had a Vey bad experience and totally…
Had a Vey bad experience and totally riff off almost 5K extra they demand me to pay
And very High interest
For 6 months I almost I pad 20k in interest and 5K more on top it
Very rude staff no help full
Answer is you singed it you pay it
U will get no help from them
I am still fighting to close the loan
When I ask stop talking the money

Resposta da Moula
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