I ordered a Father’s Day cheese selection and chose the Father’s Day delivery option. The order wasn’t even sent out until after Father’s Day, so it arrived too late to be given as the gift I’d plan... Ver mais
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They went above and beyond to get my delivery to me for a very special upcoming event we are having. What friendly helpful people makes a change to be able to speak with a real person. And as for the... Ver mais
TERRIBLE SERVICE ( ACTUALLY, NO SERVICE AT ALL!!) HAMPERS NOT DELIVERED IN TIME EVEN WHEN OUR HAMPERS ORDERS WERE PLACE 3 WEEKS IN ADVANCE FOR CHRISTMAS, NO ONE IS ANSWERING THE PHONE. THE AGE OLD LAM... Ver mais
A empresa respondeu
Originally discovered Mouse House through QVC. Now order direct from them. The cheese is superb and extremely tasty with a good range of real delicious flavours. The products are safely and securely... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are The Mouse House Cheese Company, a family run business by mother and daughter team Erika and Mollie in Lincoln. We produce a range of Cheddars and Artisan cheeses on our families farm in Lincolnshire. The Mouse House Cheese Company was formed in October 2018 to showcase our wonderful selection of traditional and contemporary cheeses. The farm produces a range of cheddars and blue cheeses all of which we sell in our shop as well as range of products to a compliment the cheese in order for you to enjoy our cheese in the best way.
Informações de contacto
34 Steep Hill, LN2 1LU, Lincoln, Reino Unido
- enquiries@mousehousecheese.co.uk
- mousehousecheese.co.uk
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Fabulous
Fabulous flavours, great quality & fast service I don't buy cheese from anyone else 🥰🥰
I love the hampers
I love the hampers - they make a great Christmas present. The different cheeses are a delight. Everything is delivered in a sturdy presentation box and delivered in plenty of time for the Big Day!
Slow delivery…
The Xmas order option doesn't make it clear when the order will be dispatched. I phoned to chase my order which is now over 5 days, only to be told there's nothing that can be done - 'I'm just one of thousands'. Not what I wanted to hear - not even a suggestion of putting in another order, for which I'd be happy to pay - for immediate delivery and cancelling and refunding the Xmas order. Lack of imagination and not helpful. And I'll still have to buy a set of cheeses to take away on my trip - but not from this company

Resposta da Mouse House Cheese Company
I’ve had a few deliveries from the…
I’ve had a few deliveries from the mouse house now and really happy with the quality and flavour of the cheese. They’re is a good assortment of flavour’s
The delivery is quick and packaged well. I’ve ordered some Xmas cheese as gifts for my family who all love cheese.
Am a first timer
Am a first timer, really pleased with this company's delivery regime. Not tried the cheeses, and have bought loads. Some as gift top ups, but many for me. Hope they are as great as the reviews state. Happy Cristmas.
Great Cheeses
I have used this company for the past 3 years and have never been disappointed and have sent them as a gift. Great cheeses and very tasty, have already placed my order for Christmas.
Thank you Mouse House…
This is the second time I have used Mouse House and they didn't disappoint. Really great cheese company.
I ordered 3 boxes of cheese off Amazon…
I ordered 3 boxes of cheese off Amazon with an assurance they would be delivered next day. I am still waiting 3 days later, which has completely spoiled my plans. When I tried to contact the supplier I got an automated response saying if I don’t get it within 3 days ask for a refund. Very disappointed.

Resposta da Mouse House Cheese Company
Have used this company now for a number…at least two years
Have used this company now for a number of years.always brilliant cheese full of flavour and something for everyone ,would recommend.
Excellent service and cheapest quality…
Excellent service and cheapest quality cheese ive found online perfect and order always on time with great date's so can order ahead for birthdays and pay no delivery 😀
Just received my box of six cheeses…
Just received my box of six cheeses this is a Christmas present. You would not believe the state of the outer package it looks as if it has been kicked around a football pitch

Resposta da Mouse House Cheese Company
Great Cheese
Great cheese, great company! My favourite is orange/whisky and Christmas pudding!
Wonderful service
Wonderful service - great selection and offers, very well made products
Delighted
This is the third purchase I have made. Lovely cheeses,not disappointed with any of the flavours. Nice quality product ,delivery was straight forward and quick.
Simply the best
We just love these cheeses the best best flavours ever! Texture, colour and flavours can't be matched by other cheeses outside of the Mouse House Cheese Company Haven't had one that we've not enjoyed. Good customer services.
LOVE, LOVE, LOVE!!!
I have bought from this site 4 times now. The cheese is lovely. The range of flavours is great but I absolutely LOVE "the guru". Its red Leicester and mango chutney. The chesse boxes arrive really quickly and are beautifully packaged and there is usually an intersting offer too. I highly recommend this site.
Beautiful cheese
The cheese is 2nd to none it is gorgeous, love garlic and chive plus red Leicester and mango.
One happy customer
Having placed an order for the rainbow box (7 truckles) on the 2nd August, i was disappointed to find that two of the items had a best before date of just over 2 weeks. However after speaking with the supplier, who apologised profusely, i was offered the choice of a replacement or refund which was greatly appreciated.
Great cheeses & fantastic after service when something didn't quite go as expected.
Quick delivery of cheese & wine hamper
Very quick delivery of cheese & wine hamper which was greatly appreciated by the recipient.
Experienced some technical issues with website which complicated the order process (just one of those things, highlighted to the company) but once in contact with Mouse House Cheese Company they resolved the issue swiftly and satisfactorily.

Resposta da Mouse House Cheese Company
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