Mozillion Opiniões 5847

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The process was quick and easy and no dramas. I was on the Three Network via SMARTY and well when it came upgrading my phon they refused although credit rating was excellent and never faulted on any p... Ver mais

Classificada 1 em 5 estrelas

Abysmal service...after signing up for Mozillion's £22 p/m "Unlimited" package , I got a formal warning when my data downloads approached 500GB two weeks into my first month, and connection was then... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was sent 3 eSIM QR codes which wouldn't work so i was sent a SIM in the post the next day which worked. Was a bit stressful not being able to use my new phone but whenever i rang i didnt have to wait... Ver mais

Classificada 5 em 5 estrelas

Am with Mozillion since Sept 2025 and pay £6 for 10GB and my partner is with EE and pay around £23 for 12GB -both sims has EU roaming included. Both of us went aboard together recently and I find Mozi... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis
  2. Operadora de redes móveis
  3. Plataforma de comércio online

Escrito pela empresa

At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.

Buy risk-free

12 month warranty on all phones

When you buy a new or refurbished phone on Mozillion, you can be assured you're not only getting a great deal, but you're purchase is protected too, with a free 12 month warranty on all phones, and all refurbished phones passing our rigorous 90-point check.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

eSIM QR codes didnt work

Was sent 3 eSIM QR codes which wouldn't work so i was sent a SIM in the post the next day which worked. Was a bit stressful not being able to use my new phone but whenever i rang i didnt have to wait long for someone to answer and everything else i.e. ordering, receiving my new phone and keeping my number was seemless.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Valued ....

The process was quick and easy and no dramas. I was on the Three Network via SMARTY and well when it came upgrading my phon they refused although credit rating was excellent and never faulted on any payments. They stated I could try again in 90 days but I would rather go where I am valued and MOOZILLION made me feel my custom was welcome and valued. Fast delivery and no issues to report. So far so good. Would definitely recommend to everyone.

10 de abril de 2026
Classificada 5 em 5 estrelas

Great !

Easy transition from Other network . Great saving each month , no issues Would recommend

10 de abril de 2026
Classificada 1 em 5 estrelas

Mozillion's "Unlimited" 5G package really isn't...

Abysmal service...after signing up for Mozillion's £22 p/m "Unlimited" package , I got a formal warning when my data downloads approached 500GB two weeks into my first month, and connection was then blocked the following day with no refund offered. £22 for just 16 days service is an absolute joke!

Update to Mozillion's reply - I've been completely *disconnected* after 16 days, not just limited download speeds. Zero service!

16 de abril de 2026
logótipo da Mozillion

Resposta da Mozillion

Hello, thank you for your feedback. Like many other operators, Mozillion has a Fair Use Policy in place on Unlimited data plans to ensure fair access to network resources and consistent service for all of our customers.

For the tiny minority of very high data users that go over 500GB in a single month on the unlimited plan, this may result in data speeds being limited for the remainder of the month as this goes against what is deemed fair, reasonable and acceptable personal use for this plan.

We received your email response yesterday afternoon and have noted this accordingly.

Kind regards

Mozillion Customer Team

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Requested a replacement eSim using their dashboard, called them requesting them to expedite the request, spoke to Laura without any waiting, and the replacement eSim turned up by email within a couple of minutes. Quick & easy!

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent, fast response to my issue. Fixed within a day and constant communication throughout. Big thanks to Cristian and the Mozillion team.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Pretty easy set up, brilliant signal and although only via email it’s been very quick customer service. I’ve already started to recommend to friends.

8 de abril de 2026

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