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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a couple of samples and only one arrived so I contacted Mr Jury. He phoned me to apologise and resent my order. Picadilly 14 is a lovely apple scent, fresh and great for warm days. Picadilly... Ver mais

Classificada 5 em 5 estrelas

I've never had such a good response from a company over a delivery. They responded straight away and sorted the situation out immediately. I've not even talked about the product yet ! It's absolutely... Ver mais

Classificada 4 em 5 estrelas

Just received my samples of Piccadilly nights & Piccadilly 14. Not gonna lie, the Piccadilly nights is an absolute banger. Top fragrance without a doubt. Piccadilly 14 is also extremely nice….but…. I... Ver mais

Classificada 1 em 5 estrelas

Orders not sent out! (Just like all the 1 ⭐️ reviews)No response at all. All emails bounce back! Absolutely 💩!! Give me my money back you absolute 🔔🔚

A empresa respondeu

Informações sobre a empresa

  1. Perfumaria

Escrito pela empresa

Mr Jury's is an infusion of scents & knowledge, carefully crafted to deliver you a luxurious experience. Experience luxury through scent, with our unique & long lasting perfume oils & musks.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

526 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 35% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Orders not sent out

Orders not sent out! (Just like all the 1 ⭐️ reviews)No response at all. All emails bounce back! Absolutely 💩!! Give me my money back you absolute 🔔🔚

6 de abril de 2026
Opinião espontânea
logótipo da MrJury

Resposta da MrJury

Hi Simon,

We’ve carefully looked into your review but have been unable to find any record of an order from yourself. Based on this, we believe this may be a mistaken or false review.

If you do have any questions or believe this is an error, please don’t hesitate to contact us at jurysfragrance@gmail.com and we’ll be happy to assist you further.

MrJury

Classificada 5 em 5 estrelas

Placed an order

Placed an order, nothing been delivered. Tried to contact via social media and also email. No reply. Not looking good

After my initial review, Wayne reached out to me direct via text message and the issue was resolved quickly and hassle free, and went the extra yard personally. Nice touch

22 de março de 2026
Opinião espontânea
logótipo da MrJury

Resposta da MrJury

Hi Johnny,

Thanks for your review.

We’ve checked all of our social media platforms and haven’t received any messages from you regarding this issue. After reviewing your order, we can confirm that it was dispatched on the exact same day it was placed.

If your order hasn’t arrived, or if it has been lost or damaged in transit, we’re more than happy to either issue a full refund or send out a replacement—whichever you prefer. That’s absolutely no problem for us. We’ve also reached out to you directly so we can get this resolved as quickly as possible.

We take a lot of pride in running our business, from creating our fragrances to ensuring orders are shipped promptly so customers receive them as soon as possible. While we do everything on our end, unfortunately, issues with Royal Mail can sometimes occur, and that’s outside of our control. What we can do, however, is make sure this is put right—and we will.

Please check your messages as we’ve been in touch.

Thanks so much, Johnny, and we’re really sorry you’ve had this experience. We’ll get this sorted for you.

Best regards,

MrJury

Classificada 5 em 5 estrelas

Brilliant Customer Service

Royal Mail decided not to process a delivery for a week (no fault of Jury). When he realised they’d not delivered on time he text me personally very apologetic and made sure the bottle arrived. Brilliant customer service and the fragrances are genuinely brilliant. Last all day on skin and clothes. He’s got a long term customer in me!

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No fragrance arrived

48 hours tracked? Lies! Ordered my fragrance 8 days ago now and still no sign of it. No contact details on the website to get in touch either…. Do better! I’ve DMd on TikTok and left a comment to no reply. Plus the testers I ordered previously turned up cracked and he did nothing to rectify. Shame as I was really hoping his fragrance would be one I’d order consistently every few months. He’s lost a proper repeat customer in me.

20 de março de 2026
Opinião espontânea
logótipo da MrJury

Resposta da MrJury

Hi James,

We have checked our system and there is no order from yourself. We also cannot find any messages or emails from you.

Could you please email us directly at jurysfragrance@gmail.com so we can look further into this?

This has baffled us and our team, as we cannot find your details on our system at all.

Many thanks,
Mr Jury

Classificada 1 em 5 estrelas

I placed an order in november 2022

I placed an order in november 2022. Order no 1714. Never recieved anything but bad excuses from Mr Jury. Even tried to contact him on Tiktok Instagram etc but he blocked me. Would give 0 stars if that could be done.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top guy who cares

I ordered a couple of samples and only one arrived so I contacted Mr Jury. He phoned me to apologise and resent my order. Picadilly 14 is a lovely apple scent, fresh and great for warm days. Picadilly Nights is a beautiful date night fragrance with great performance. From a disappointing first impression I'm glad ha resolved the issue with my order so I could smell these wonderful scents, only problem for me is that I keep sniffing my arm!

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered Piccadilly Nights and the…

I ordered Piccadilly Nights and the scent was remarkable. Strong and long lasting!
I sprayed it whilst stood in my wardrobe and it’s been 3 days and the scent is still there!
I also received a couple of samples too with my order, Piccadilly 14 - wow. Will definitely purchase that in the future. Delivery was prompt and well informed too.

14 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

picadilly nights

Swift delivery for picadilly nights, scent is amazing and could easily sell for more due to the quality. Subtle Oud and a cosy Vanilla. Great price great fragrance

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is a Top company 👌

I've never had such a good response from a company over a delivery. They responded straight away and sorted the situation out immediately. I've not even talked about the product yet ! It's absolutely lovely thanks to my son putting me on to Mr Jury and experience the service and product. Will not be going any were else THANK YOU ! 100% RECOMMENDED from a new fan!

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From Frustration to Loyalty – Mr Jury Made It Right

After my initial concerns about the delay, Mr Jury personally called me to apologise and explain what had happened with the order. It turns out the delays were not within his control, but even so he still took it upon himself to make sure the order was fulfilled properly. He didn’t just resend the original order he also included Piccadilly No.14 as an extra, which I really appreciated.

There was a slight delay when I first ordered, but after speaking with him it was clear he genuinely cared about putting things right. He is a genuinely good guy who clearly doesn’t like to see people disappointed when there’s been a mix-up with deliveries, and he made sure the situation was resolved properly.

I was really impressed with the level of care and effort he took to fix the issue.

Now onto the fragrances themselves… absolutely mind blowing.

Personally, No.14 is my favourite it has a fresh apple note, smells incredibly clean, projects strongly and lasts for a very long time, unlike many other fragrances I’ve tried.

Piccadilly Nights is also fantastic, a proper banger of a scent and again very long lasting.

I’ve been following Mr Jury for quite some time and he’s definitely had an influence on how I choose my fragrances. After this experience and how he handled the situation, I’m happy to say he’s gained a long-term customer in me.

Looking forward to seeing what new additions come to the collection.

Will definitely be buying again.

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Just received a bottle of picadilly…

Just received a bottle of picadilly nights for my husband's birthday and he was so in love. Honestly I think this is the best smelling one yet he has released. The package arrived in good time and was packaged well. Can't recommend enough

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased both Picadilly…

I recently purchased both Picadilly Nights and Picadilly No.14 samples and they are both unreal scents!! I could smell them through the packaging they are that powerful! I will 100% be purchasing the full size bottles! 10/10 customer service too.

4 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Piccadilly Nights & Piccadilly No14

Just received my samples of Piccadilly nights & Piccadilly 14. Not gonna lie, the Piccadilly nights is an absolute banger. Top fragrance without a doubt. Piccadilly 14 is also extremely nice….but…. I find it exactly the same as Lattafas Bade’e Al Oud Sublime, which is a fraction of the price. Just saying.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fragrance is insane!

Fragrance is insane!! - I have been non stop buying perfumes for years looking to find the one that gives me everything I want. After so long and so much money spent, I found it. Piccadilly Nights.
Customer service from Mr Jury is like no other! Went out of his way to deliver the perfume straight to my doorstep! Cannot thank him enough. Will definitely keep buying this one of a kind fragrance. Thank you Mr Jury!!

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My partner absolutely loves it

Brilliant service
A member of Mr jury phoned me and made sure it was delivered.
My partner absolutely loves the piccadilly night's 😊
💯 will be ordered again.
So thanks again sharon webb

18 de fevereiro de 2026
Opinião espontânea

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