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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was the first time I ordered a dress coat over the internet. I was skeptical of using the Iphone method of getting my measurements. But when I received the coat it fit perfectly, seriously. I... Ver mais

Classificada 5 em 5 estrelas

Was very skeptical but after a couple tries, w/ the cell phone-360 'near pirouette' w/ shirt removed, proved to be spot on for my first suit in 30 years. The initial measurements seemed off base (... Ver mais

Classificada 2 em 5 estrelas

These suits are expensive and the quality is absolutely terrible. They do offer a money back guarantee and a remake, but the suits are still absolutely awful. Customer service was excellent and they d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went shopping for Men’s formal pants and Shirt stopped at Nordstroms Men’s department Sales women told me pant start at $320 and shirts at $190 I looked around and remember MTaylor ordered perfec... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Let your phone measure you for perfect fitting custom clothing. Shirts start at just $69.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

494 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I ordered from the app

I ordered from the app, super easy. My cloths arrived later than I wanted (about 2 weeks) but were highly worth it. The cloths fit perfectly to me and made me look built and sexy.

26 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you for a great experience

I ordered a few tee shirts that didn’t fit exactly right. The MTailor folks (Jodie) stepped in an made the remake process extremely smooth. They communicated clearly throughout the process. Their customer service was as good as it gets. As I told them, we need many more organizations to follow the excellence.

23 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and great customer service

I came to MTailor after getting fed up with cheaply made store brought shirts. The process is very simple with easy step by step instructions. I will say I had an issue with my measurement video the first time around but staff reached out immediately and provided assistance with getting my measurements corrected. When my shirt came in it was very high quality and most importantly it was the perfect fit. If you’re looking for clothing you can count on and feel confident in look no further. I will definitely be purchasing more shirts soon and I can’t say thanks enough to the wonderful team that played a part in my first purchase.

8 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I was initially skeptical

I was initially skeptical, but my experience so far has been fantastic. It starts with using your phone to obtain your measurements. From there your orders get a free remake. My first shirt was close but the remake spot on. I am awaiting the remake of a suit. Again, very easy process to request tweaks. Online service reps are quick and efficient!

28 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

This what's my first time ordering from…

This what's my first time ordering from MTaylor. For the price points I was very nervous but I took a chance it was the best chance I ever took when ordering from an online clothing manufacturer. The fabric is phenomenal! The measuring process was fun and when I received the suit it was exactly what I ordered and fit my husband perfectly. I'm getting ready to order something else just for the heck of it. Thank you for phenomenal job

10 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience

I was a bit skeptical of this suit shop ~ seemed to good to be true but wow! Impressed. Suit arrived on time and fits perfect. I bought a dress shirt to go with it and that was a smart move.
I’m buying another one this week and that’s the best recommendation I can give.

1 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

quality suit

easy, accurate and quality at a decent price. best fitting suit i have including the previous one i spent over 1K for

5 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a polo shirt from MTailor

I ordered a polo shirt from MTailor. It took about 3 weeks from measurement/order to delivery.

This is the 3rd shirt that I ordered. 2 dress shirts and now a polo.

I redid my measurements for this shirt as I have lost 25 lbs since my order of the 2 dress shirts. MTailor confirmed that I wanted to redo the measurements before continuing with the order.

When the shirt arrived the fit in the chest and waist was very good. The length of the shirt is great as I have a long torso and usually have trouble with shirts not being long enough.

This will not be my last order.

30 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have purchased four items of clothing…

I have purchased four items of clothing from M Taylor, the service has been excellent and the items are of quality. When the items didn’t fit as well as I would have liked, and Taylor quickly remedy the situation, and now the fit is fantastic I would recommend them.

25 de abril de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Terrible Customer Service

I have ordered 3 pairs of pants (shorts, pants and jeans). My last order was jeans which needed a remake and still did not fit. I have written several times and have text to no avail. No one will respond to me. I will not do business with a company that does not provide any response regarding customer service.

10 de abril de 2023
Opinião espontânea
logótipo da MTailor

Resposta da MTailor

Hello Gary, thank you for taking the time to share your thoughts. I am sorry you feel this way and this is not what we wanted you to experience. Upon review, we have responded to your email and chat inquiries on time, we really wanted to help dial in your fit and have also sent you your prepaid return label with your latest request. It seems that there is difficulty reaching you with your email addresses on file since you mentioned a couple of times that you have not received our responses.

Would you mind checking your spam/others folder where our emails may have been filtered in instead of your main inbox? Please also add support@mtailor.com to your contacts list to ensure receipt of our responses. We notice that certain email providers heavily filter our emails. Once this is done, please reach out to us again and we hope you receive our responses moving forward.

Classificada 5 em 5 estrelas

Top-notch Customer Service and Speedy Turnaround

MTailor exceeded my expectations with their impeccable customer service and surprisingly swift turnaround time. Their customer service representatives were courteous, knowledgeable, and genuinely eager to help, making my shopping experience an absolute pleasure.

3 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

MTailor - Perfect

Great company! I ordered a white LS dress shirt and the fit is perfect. I recommend that everyone considering purchasing from this company before buying elsewhere.

8 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love this Company!

Love this company! My shirt was a little small and they fixed it with no hesitation and I received my new one 2 weeks later. It was awesome.

7 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I can’t get a email back or…

I can’t get a email back or communication from anyone. Second time ordering and it has been same both times.

22 de março de 2023
Opinião espontânea
logótipo da MTailor

Resposta da MTailor

Hello Doug, we are sorry to hear that you have not received the response we sent to you. We do our best to respond to all inquiries within 24 hours. Upon thoroughly reviewing the email threads you have had with us, we have responded on time and sent you emails a couple of times containing our adjustment recommendations but have not heard back from you until recently. We need your confirmation to the adjustments to proceed with the remake--would you mind checking your inbox? Our emails may have been filtered under your spam/others folder which may have caused the emails we have been sending left unseen. We would love to make this right for you and dial in your fit, however, if you prefer to proceed with a full refund, we would also be happy to accommodate that. We are sorry for the inconvenience and this is not the experience we wanted you to have.

Classificada 5 em 5 estrelas

MTailor was amazing to work with

MTailor was amazing to work with. The quality and fit of the product is unlike any other company. Customer service is another reason to come back and order more, they were helpful, quick and friendly. We will only be purchasing my husbands shirts from here!

Thanks MTailor

19 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Loyal Customer for a reason…

I have ordered from MTailor for a few years now and have always appreciated the quality of fit. Recently, I had to have my first remake done and the experience was flawless. They had me take a few photos and quickly sent me a replacement Black Tuxedo that now fits great. I will continue to be a loyal customer and look forward to MTailor expanding their offerings

2 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent clothing

Excellent clothing, that fits perfectly. Wrinkle-free dress shirts (non-iron) are amazing.

Customer service is exceptional.

3 de março de 2023
Opinião espontânea

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