MUBI Opiniões 

Please please please people be aware! Complete scam. I stupidly signed up without looking at reviews. I signed into the 7 day FREE trial. Wouldn't play the movie I wanted to watch, had an error message. I then cancelled out of free trial 5/10 minutes later. I then got charged not 11.99 as advertised after 7 day trial but 16.99.... the very same day I signed up for FREE trial. Its not a free trial , its a scam!!! And i went on to make sure i won't be charged monthly but I'm considered a non member so technically have no prescription but been charged non the less. I didn't even get a movie out of it!!! STAY CLEAR. BE AWARE.COMPLETE SCAM. DO NOT SIGN UP. UNLAYFUL CHARGES ON ACCOUNT.

MUBI makes it extremely difficult to cancel and I don't mean the pause versus cancel subscription options. Between the error messages and nearly impossible to reach customer service team, it feels like trying to get out of a timeshare. The only way to really cancel your subscription is to dispute the charges with your bank.

Tried to get MUBI as a present from my smartphone: an error message showed up 5 times in different browsers, and they charged me for every iteration although I did not receive any email whatsoever. At the time of writing, I still don't have my money back. When managing to
finally order it from a browser (maybe I should have given up in retrospect), my friend didnt receive anything, although they charged me a sixth time. Total: 600$ and still no subscription. Do not recommend.

If you try to cancel your subsciption, this is what you get:
SOMETHING'S NOT RIGHT HERE
Sorry. This page isn’t working right now...
This is by the way the only page that does not work; hmm...

I signed up for mubi.com and was supposed to have 7-day free trial after which a payment would be taken. I am unable to access the service yet I am sure the company will take the money from me in the next few days. I am powerless to stop them because they appear to say I don't have an account so I can't cancel the subscription.
There is no customer service to speak of. Only an email to which no one responds. Why is this company allowed to operate without any kind of customer service?

MUBI seems to be a completely honest and reliable company. They do seem to have occasional glitches on their payment system. But whenever you point the problem out they'll refund back to your credit card very efficiently.

I just realised they have been taking money from my account for months. I subscribed once in November and cancelled it straight away. When I log on to the site it gives me the option to subscribe. I have no subscription yet they have taken money from me consistently. I am now dealing with the support but I don't hold out much hope after reading the comments here

Oltre ad essere una meravigliosa piattaforma in cui vedere film stupendi... hanno anche un ottimo servizio di assistenza. La mia esperienza con loro è perfetta. In un'occasione hanno capito la mia buona fede e mi son venuti incontro.

Pessimi, pessimi, pessimi! Mi hanno rubato più di 100 euro per un servizio di cui non ho mai usufruito. Ovviamente io sono stata troppo distratta ma loro inqualificabili e scorretti. Più di un anno fa avevo aderito a una promozione che consentiva di usufruire del servizio gratuitamente per un periodo di tempo. Terminato detto periodo ho dimenticato di dare la disdetta e gli addebiti sono iniziati ad arrivare in modo regolare.Me ne sono accorta mesi dopo e ho effettuato la procedura per la disdetta, tranquilla che fosse andata in porto. Ieri sera invece mi sono resa conto che non solo la disdetta non è avvenuta ma da dicembre il costo è aumentato passando a 11,99 €. A quel punto ho rifatto la procedura di disdetta, stavolta ricevendo una mail di commiato.
Oggi ho tentato di eliminare l'account ed è arrivata la sorpresa:una scritta mi ha avvertita che prima di disattivare l'account devo disdire l'abbonamento, cosa che in teoria dovrei aver già fatto. Ho mandato diverse mail all'assistenza clienti ma non ho ricevuto risposta alcuna e tutto questo somiglia ad una truffa più che a un film d'autore!

In breve ho aderito all'offerta di 7 giorni di prova gratuiti con Mubi. Prima della scadenza, non soddisfatto e volendo disdire, ho ricevuto altri trenta giorni di prova gratuiti.
Bene dopo solo una settimana mi hanno scalato 11.99€.
Il servizio clienti non risponde.
Paypal da parte sua fa orecchie da mercante.
Bella fregatura!

The best app ever to discover great movies

Tried to purchase a gift subscription - the payment system had some kind of issue and never went through to the confirmation page. I tried multiple times, only to find out I was charged four times… $400 for 0 service. Customer service took 3 days to reply, and is still asking for my card information. It’s been almost a week…

Edit 2 weeks later: I managed to get refunded after a number of emails. Tried again, and again have been charged without actually getting an account activated. I guess I will just go for something else!

I like to think that I'm usually nice. But this time, this company has been pushing my limits. I've canceled MUBI around late 2021 or early 2022. I've canceled my subscription as well as cancel my account. I realized that I had too many subscriptions going on and decided to cancel.

They have been CHARGING MY CREDIT CARD despite me canceling everything. If you want to use another subscription service that isn't as shady as MUBI and has an great array of classics, I'd highly suggest getting an subscription through the Criterion Channel or I'd get an VPN. Don't use this service.

la maggior parte dei film in catalogo in realtà non è disponibile e poi ce ne sono altri che sì sono disponibili ma solo per un periodo di tempo limitato. In ogni caso i film decenti si contano sulle dita di una mano: la stragrande maggioranza sono cose noiosissime che stanno lì poichè non le guarderebbe nessuno su Netflix o Prime poichè hanno un valore commerciale pari a 0

MUBI is a streaming service that allowed me to find many, many hidden gems I wouldn't have discovered otherwise.

However, recently they made some changes that really don't improve the experience. 1 - you can't comment anymore to reviews other users left. And apparently they deleted the conversations that were already there... why?? How does this help in any way !?? Looks like you don't want your users to exchange ideas or what?
And 2: when you search for a movie, they excluded from the results the movies which are not available to stream. So if you're looking for the page of a specific movie, it won't appear in the search results unless that movie is available to stream on MUBI (and they only have a few movies available compared to the full extent of their library). Again...why? It only makes discovering new titles harder.

MUBI is so good. Huge variety of independent films. Never had any issues with it.

The very best movie streaming service for the arthouse and art cinema enthusiasts. Super inpiring, carefully curated selection! Streaming quality is somehow unstable for me, despite my fibre connexion, though, but I can live with it.

MUBI is very hard to navigate. They don't cancel your subs when asked to. And take your money when patently you are not downloading any films

I have emailed MUBI so many times to cancel my subscription - yet they still take my money.

On top of that whilst they may have great films the search to find any is so hard. I would not recommend them any time soon

I have been charged for over a year after having cancelled my subscription and there is no way to log in once I deactivated my account.. Appalling service

I am absolutely in love with the movie selection, such a gem after Amazon and Netflix. Have some troubles downloading movies though sometimes