The usual story, trying to get wheat combined in Montana and the fuel shut off solenoid on the diesel engine decided otherwise. Found the piece on MurCal, put in the order, asked them for special arr... Ver mais
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Leia as opiniões dos outros
I had questions about their engine protection products so I called and spoke to one of their staff. I found him to be very helpful and well informed. Excellent depth of knowledge which provided me w... Ver mais
Product inquiries/pricing were dealt with efficiently and with clarity. Product was shipped shortly after ordering and arrived in a short time. It was nice doing business with Murcal & would definitel... Ver mais
Marie Aro is very efficient and takes care of the customer in a very professional and friendly manner. Most of the time we have received our product in a timely fashion, but if the lead time is longe... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
MurCal is in the business of taking the load off of our customers. We integrate displays, instrumentation, controls, and software to automatically control, monitor, and protect equipment used for applications in water pumping, frost protection, mobile equipment, gas compression, agriculture, flood control, and other driven equipment.
Informações de contacto
41343 12TH ST W, 93551-1119, Palmdale, Estados Unidos da América
- 661-272-4700
- sales@murcal.com
- murcal.com
Purchased temp indicator that was over…
Purchased temp indicator that was over two years old on the shelf. It never worked. No warranty honored. Had to purchase another one. Terrible customer service.
29 de novembro de 2023
Resposta da MurCal, Inc.
Hi James, please shoot me an email at bjmurphy@murcal.com with your order number. I'd like to look into this for you. This isn't our standard policy.
Shipping so expensive and it took 2…
Shipping so expensive and it took 2 months plus to even ship I thought they scammed me at first but then I got the email packaging on point but only the shipping issue, great company<3
29 de novembro de 2023
Resposta da MurCal, Inc.
I'm sorry that the delivery on your part took so long. Sometimes, we are at the mercy of our suppliers. Did you check on the status of your order while you were waiting? Did we let you know that it was going to take this long? Thank you and hopefully, your next order will ship in a more timely manner.
Very knowledgeable salesperson.
Very knowledgeable salesperson.
Shipping was fast and reasonable.
10 de novembro de 2023
Great service
1 de novembro de 2023
Fast and friendly service...,thank you
8 de novembro de 2023
easy to work with and go the extra mile…
easy to work with and go the extra mile with a quality product you cant beat it
6 de novembro de 2023
Service Excellence
Received the product in a timely manor. It was exactly what we needed. We will order from Murcal again!
24 de outubro de 2023
I received the correct Toro part
I received the correct Toro part from this company on the first order. The item was as described and the same item I saw in the pictures. The five companies before couldn't do that.
23 de outubro de 2023
Ordering with Murcal seems like a…
Ordering with Murcal seems like a strange experience for some reason. Maybe just a more friendly customer service be good.
25 de outubro de 2023
Ordered 2 Powerview 78700615 display and with it being plug in play was an easy install
Order two Power view displays and they arrive within 2 days, customer installed and he is back up and running and ready to sell his boat.
17 de outubro de 2023
Good Service and supprot…
Minor problem with controller shipment but otherwise very good service and support
9 de maio de 2023
First impressions
Over all positive experiences, slight issue with shipping where unit was not picked up by overnight service provider and I was advised otherwise
9 de maio de 2023
Very positive first hand experience
Proficient, efficient and prompt processing of order. very pleasant experience with placing my first order with Murcal
5 de maio de 2023
Incorrect product recommendation, difficult return
I spoke to a representative and explained the application for the part I was trying to buy. After it arrived, I contacted the manufacturer for advise on install and wiring and I was informed that the product is not even close to applicable for my needs (it would fail very quickly if used as described). Murcal tried to charge a 15% restock fee, in addition to return shipping. After back and forth they seemed to have very little empathy or acceptance that they made a mistake, but finally agreed to waive the restock fee. They left a slightly passive aggressive note on the RMA "customer ordered wrong part". I'm frustrated with their incorrect product advice, and when more frustrated with their customer service during return. Will not be back.
23 de fevereiro de 2023
Resposta da MurCal, Inc.
Hello. I am sorry to see that you had such an unpleasant experience with my company. I greatly appreciate your candid feedback and will do my best to use this to improve our service. We are here to make the lives of our customers easier, not harder. Please accept my sincere apologies. If you have any further information that will help me sort this out, please email me directly at bjmurphy@murcal.com. I am looking forward to hearing from you. Sincerely, Bob Murphy - President, MurCal, Inc.
Had the product and was able to ship it…
Had the product and was able to ship it same day
15 de fevereiro de 2023
MurCal was incredibly kind and…
MurCal was incredibly kind and attentive to our needs.
15 de novembro de 2022
Opinião espontânea
Easy to order and fast shipping
Easy to order and fast shipping. Fit perfectly as a replacement.
Will be ordering another as a spare
7 de setembro de 2022
Excellent service & timely delivery
1 de setembro de 2022
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