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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Aufgrund von Regenfällen hatte es im Schlafzimmer in den Nächten sehr laute und störende Geräusche. Deshalb musste ich 3 Nächte auf dem Sofa im Wohnzimmer schlafen. Obwohl dies am ersten Tag gemeldet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir waren in Bardolino Perfektes Appartement, tolle Ausstattung, großzügige Räume, gute Lage zum Zentrum, gerne wieder, wir können es zu 100% empfehlen, das schlechte, kalte Wetter haben wir mit Whi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wunderschönes Chalet mit phantastischem Blick. Ruhig, sehr sauber, sehr gut ausgestattet . Perfekt zum Entspannen und Runterkommen. Wir und die Hunde haben es sehr genossen. Sehr netter telefonischer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had an incredible experience booking our holiday rental through Muse. Excellent communication before and during our trip, we were even allowed an early check-in as it was very bad weather that day... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. Arrendamento de apartamentos de férias
  3. Agência de arrendamento de apartamentos a curto prazo
  4. Agência de viagens
  5. Apartamento para férias

Escrito pela empresa

MUSE.holiday is a professional vacation rental agency specializing in the management and rental of holiday apartments. Its mission is to transform properties into high-performing assets while delivering outstanding guest experiences. The agency supports property owners at every stage by providing a complete, stress-free management service. From listing optimization and dynamic pricing to guest communication, check-ins, cleaning, and maintenance, every detail is handled with precision and care. The focus is on maximizing occupancy rates, strengthening online reputation, and increasing overall profitability. At MUSE.holiday, successful vacation rentals are built on quality, attention to detail, and a strong commitment to guest satisfaction. This approach consistently leads to better reviews, higher demand, and improved financial performance for property owners. For travelers, MUSE.holiday offers a curated selection of apartments designed to ensure comfort, style, and a seamless stay. Each property is carefully managed to meet high standards, creating memorable and reliable experiences for every guest. Whether for property owners aiming to enhance rental performance or for guests seeking a premium stay, MUSE.holiday represents a trusted partner in modern hospitality. 👉 Discover more: www.muse.holiday


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(63)

46 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you for the wonderful and…

Thank you for the wonderful and beautiful house and the amazing view.

6 de julho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for the kind review and for having been our guests!
Welcome back anytime to our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

Great stay!

We stayed here for 7 nights and loved it. The view on balcony was stunning with scenes of Lana and the mountains around us.

Kitchen was lovely. Had essentials for what you would need. They had fridge and freezer which was brilliant. (A shelf in the fridge was broken it didn’t affect our stay but would suggest to look at it incase you needed to store more in the fridge) There wasn’t an oven but they did have hobs you could use.

Lounge and dining area was lovely.

Our bedroom was great. We had fresh bedding and fresh towels. We had plugs either side of the beds. Also, we had a fan which was great as it was warm when we was staying here. Great wardrobe space and chest of draws either side of the bed. The bathroom is tiny but it didn’t affect our stay. Would suggest to buy a new bin for the bathroom as the bin in there is tired and the lid is completely broken.

Cleanliness overall was great. Did look underneath the bed and there was rubbish left over from previous people just so you’re aware of this. But overall honestly it was great.

Loved the garden and pool. This is maintained beautifully. Was a highlight of our trip! Great options of sun loungers, pizza oven, table tennis & hay barn sauna.

This was a great location as we explored the dolomites and was about 1-1 1/2- 2 hour away from where we wanted to visit. One thing to add you are uphill on a mountain so we found we had to drive down every time in the evening if we wanted to go out in Lana. But it was worth it for the views just wanted to mention if you wanted to walk into the town.

Check in/out was super easy. Muse is a trustworthy and there was always someone to answer my questions when needed. Thankyou for a lovely stay we really enjoyed it.

30 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your detailed review and feedback! We are glad that you have had a great time in Lana and we can't wait to welcome you again to our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

Quiet accommodation with great views

Accommodation was clean, quiet and well located - good value for money. MUSE was helpful from the beginning, well organised and communication before getting to the accommodation was excellent which made arrival easy. Would use MUSE again.

12 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your wonderful review! We are glad that you have appreciated the accommodation and the communication with our staff. Welcome back anytime!

Classificada 2 em 5 estrelas

Aufgrund von Regenfällen hatte es im…

Aufgrund von Regenfällen hatte es im Schlafzimmer in den Nächten sehr laute und störende Geräusche. Deshalb musste ich 3 Nächte auf dem Sofa im Wohnzimmer schlafen. Obwohl dies am ersten Tag gemeldet wurde, wurde nichts dagegen unternommen. Auch die Anfrage für eine kleine Preisreduktion wurde mit der Begründung abgelehnt dass dies nicht üblich sei. Mehrjährige Kunden sollte man mehr wertschätzen!!!
Edmund

1 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Lieber Herr Edmund,
Vielen Dank für Ihr Feedback.

Es tut uns leid, dass Sie sich durch das Tropfgeräusch während des starken Regens gestört gefühlt haben. Der Eigentümer und die Techniker haben die Wohnung mehrmals kontrolliert und nach Ihrem Check-out nochmals gründlich überprüft, konnten jedoch keine konkrete Ursache oder größere Problematik feststellen.

Wir bedauern die Unannehmlichkeiten und stehen Ihnen für Empfehlungen zu eventuellen zukünftigen Aufenthalten in unseren Apartments gerne zur Verfügung.

Classificada 4 em 5 estrelas

Über booking.com wurde gebucht

Über booking.com wurde in Tramin für 4 Nächte gebucht. Ich wusste vorher nicht, wer oder was MUSE ist und dass MUSE involviert ist. Die Online-Eincheck-Prozudur war langwierig und schlug schließlich fehl, weil sie von einem fremden Computer aus gemacht wurde. Am Handy wahrscheinlich noch umständlicher. Die übersandte 35 MB-Datei mit den Informationen zur Unterkunft habe ich erst nach dem Urlaub gelesen. Zum Glück war der freundliche Besitzer vor Ort und konnte uns den Schlüssel aushändigen, sonst hätte das womöglich noch mehr Zeit und Nerven gekostet - etwas was ich um Urlaub eigentlich nicht brauche. Das Personal von MUSE war jedoch sehr zuvorkommend und bemüht uns zu helfen - schließlich hat alles geklappt - aber den Ärger mit dem Check-In hätte ich mir gern erspart.

17 de junho de 2026
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Vielen Dank für Ihre Rückmeldung.

Es freut uns, dass Sie unser Personal als freundlich und hilfsbereit empfunden haben. Gleichzeitig bedauern wir, dass der Online-Check-in für Sie umständlich war. Ihr Feedback nehmen wir ernst, um unsere Prozesse weiter verbessern zu können.
Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen! MUSE.holiday

Classificada 5 em 5 estrelas

Great help

I needed their advice and I got it immediately
They were very kind and helpful.

25 de junho de 2026
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your wonderful review! We are happy that our service met your expectations and we look forward to welcoming you back soon to our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

Great apartment and great owner and…

Great apartment and great owner and great location near to the center

3 de julho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for the wonderful review! We are glad that you have spent a great holiday at our MUSE.holiday apartment. Welcome back!

Classificada 5 em 5 estrelas

Appartamento bellissimo pulito e con…

Appartamento bellissimo pulito e con tutti i confort possibili...ci ritorneremo senz'altro!

15 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Grazie per la fantastica recensione! Non vediamo l'ora di accogliervi nuovamente presso i nostri appartamenti! Cari saluti, MUSE.holiday

Classificada 5 em 5 estrelas

Great experience first time

Bright and spacious apartment with large balcony. Easy walking to central Ortisei village. Kitchen well equipped, the best. Good view of the mountain from bedroom window.

14 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you very much for your excellent feedback! We are glad that you have enjoyed your stay and we look forward to welcoming you again soon at our MUSE.holiday apartments.

Classificada 5 em 5 estrelas

Great location + helpful staff

Great location! Accommodation was perfect and very clean! Staff were extremely helpful also

10 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for the excellent rating and the kind review! Looking forward to welcoming you back to our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

We had an incredible experience

We had an incredible experience booking our holiday rental through Muse. Excellent communication before and during our trip, we were even allowed an early check-in as it was very bad weather that day. We’ve used Airbnbs for years, but I highly recommend Muse and will certainly use it again.

10 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your wonderful review and for recommending our service!
We look forward to welcoming you back soon at our MUSE.holiday apartments.

Classificada 5 em 5 estrelas

location

location, alternatives, cleanliness, easy and fast check in/out

Very much thank you

7 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your excellent review! We are happy that you've appreciated the apartment and the easy check-in/out procedures.
Welcome back anytime!
Kindly,
MUSE.holiday

Classificada 5 em 5 estrelas

Highly recommended

Very bright and clean apartment with excellent views and a great location. Very well-equipped and with excellent customer service. Highly recommended.

6 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your wonderful review! We are glad to hear that you have had a great stay and you have appreciated our customer service. Your words mean a lot to the whole team and we are already looking forward to welcoming you back soon!
Kindly,
MUSE.holiday

Classificada 5 em 5 estrelas

Wir waren in Bardolino

Wir waren in Bardolino
Perfektes Appartement, tolle Ausstattung, großzügige Räume, gute Lage zum Zentrum, gerne wieder, wir können es zu 100% empfehlen, das schlechte, kalte Wetter haben wir mit Whirlpool kaschiert.
Familie aus Österreich

16 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Liebe Familie aus Österreich,
vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt trotz des kühlen Wetters genießen konnten... zum Glück mit etwas Unterstützung vom Whirlpool.
Wir würden uns sehr freuen, Sie wieder bei MUSE.holiday begrüßen zu dürfen!

Classificada 5 em 5 estrelas

The apartment was perfect

The apartment was perfect! Very comfortable and in a very quiet part of town, yet still close enough to walk to the center and all of the lifts. The customer service was wonderful. They were kind and communicated quickly and professionally. I highly recommend!

2 de junho de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Thank you for your kind review! We're delighted you enjoyed the apartment, the location, and our service.
We look forward to welcoming you again soon at our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

Super Aufenthalt…

Wir waren als Familie 5 Tage und hatten eine sehr Gute Zeit. Die Wohnung ist in einer Top Lage nur 10 Meter vom Strand entfernt. Sie ist sehr geräumig und mit allem ausgestattet was man benötigt. Sehr sauber, Dachterrasse mit Seeblick, kommen gerne wieder.

24 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie Ihre Familienzeit genießen konnten und wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Liebe Grüße, MUSE.holiday

Classificada 5 em 5 estrelas

This apartment is absolutely wonderful!

This apartment is absolutely wonderful!
The place is spotlessly clean and well-maintained, with stunning views right from the property — you can see the beautiful scenery without even leaving the house.
The location is perfect for those traveling by car, as getting around is very convenient. Just a heads-up: it can be a bit tiring to walk everywhere, so having a vehicle is highly recommended.
We had a fantastic stay and would definitely come back. Highly recommend to anyone looking for a peaceful and scenic place to stay

22 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

谢谢您~Thank you so much for your excellent rating! We’re glad to hear you've had a wonderful stay and we look forward to welcoming you again soon to our MUSE.holiday apartments!

Classificada 5 em 5 estrelas

Wunderschöne Unterkunft für einen top Preis

Wunderschöne Unterkunft für einen unschlagbaren Preis. Traumhafte Aussicht, fußläufig in die Stadt. Große Küche mit allem Zubehör.
Bei Fragen kommt innerhalb kurzer Zeit ein Hausmeister.
Wir kommen wieder :)

13 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Vielen Dank für die nette Bewertung! 😊
Es freut uns sehr, dass Sie Ihren Aufenthalt genossen haben und mit unserem Service zufrieden waren.
Bis zum nächsten Mal bei MUSE.holiday Apartments!

Classificada 5 em 5 estrelas

Wunderschönes Chalet mit phantastischem…

Wunderschönes Chalet mit phantastischem Blick. Ruhig, sehr sauber, sehr gut ausgestattet . Perfekt zum Entspannen und Runterkommen. Wir und die Hunde haben es sehr genossen. Sehr netter telefonischer Kontakt mit Soforthilfe. Für den Service allein 5 Sterne. Wir hoffen auf ein baldiges Wiedersehen!

17 de maio de 2026
Opinião espontânea
logótipo da MUSE.holiday

Resposta da MUSE.holiday

Vielen Dank für die tolle Bewertrung! Es freut uns sehr, dass ihr und eure Puppies die Auszeit bei uns so genießen konntet und euch rundum wohlgefühlt habt. 🐾✨ Besonders schön zu hören ist, dass ihr auch mit unserem Service so zufrieden seid.
Wir freuen uns schon auf ein Wiedersehen bei MUSE.holiday Apartments!

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