Still trying to cancel my free subscription. No number to call. Have been charged the £7.99. Very angry. Receiving no help at all. Scam
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Leia as opiniões dos outros
Since using Mvmnt I've finally found a way to workout that I stick to! I'm now doing three or more workouts a week because I can easily nip into the front room to do a class when I have the time.... Ver mais
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Signed up through sky. Went to cancel during my free trial period but the cancel subscription button didn't work surprise surprise. App crashed everytime I went to cancel the subscription. Magical... Ver mais
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Love the range of workouts that I can either complete on my tv at home or at the gym via my phone. The Coaches are superb - they somehow make every session positive & enjoyable! I've tried plenty of o... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Get fitter and feel better from your living room with Mvmnt, the fitness app that makes working out easy. Discover beginner-friendly workouts, supportive coaching, and get motivation whenever you need it.
Informações de contacto
Reino Unido
- support@mvmnt.com
- mvmnt.com
3,4
Aceitável
21 opiniões
Respondeu a 100% das suas opiniões negativas
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Still trying to cancel my free…
Still trying to cancel my free subscription. No number to call. Have been charged the £7.99. Very angry. Receiving no help at all. Scam
27 de abril de 2026
Opinião espontânea
Resposta da Mvmnt
Hello Nadien,
Thank you for your feedback, and I’m sorry to hear about your experience.
We did respond to your request through our support channel, but we didn’t receive any further reply from you at that time, which unfortunately prevented us from assisting you further in real time.
We absolutely want to help you resolve this. Please contact us again via support, and we will be happy to review your subscription and assist with the cancellation and any billing concerns as quickly as possible.
Kind regards,
Support Team
No way to cancel
They sucker you in with claims of free trial and easy cancellation. Ive have been scammed out of £7.99 a month with no way to cancel. Sky says irs not them. MVMNT say its via sky and go through them. Its a never ending battle, all the while taking my money. The are scammed. Don't sign up.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Mvmnt
Hello Lauren,
We’re very sorry to hear about the issues you’ve experienced with cancelling your subscription. We completely understand how frustrating this must be.
If you’re still having problems, our support team would be happy to help you resolve this directly. You can reach us by email at support@mvmnt.com
or use the live chat on our website https://www.mvmnt.com/
(available Monday to Friday, 9 AM – 5:30 PM).
We appreciate your feedback and hope we can help sort this out for you as quickly as possible.
Benefits removed
When we signed up to Mvmnt we were given a lifetime subscription for being early adopters. With the closure of the Sky Live service, this has now been reduced to 12 months.
3 de dezembro de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your message and for being an early adopter of Mvmnt Sky Live.
We understand this situation may be frustrating. The lifetime subscription was linked specifically to the Sky Live service, which was unfortunately discontinued by Sky and was beyond our control. To ensure you can still enjoy our other app features, we have provided a 12-month free subscription for the rest of the Mvmnt apps.
If you have any questions or need further assistance, our support team is happy to help. You can reach us at support@mvmnt.com
or via the live chat on our website https://www.mvmnt.com/
(Monday to Friday, 9 AM – 5:30 PM).
wow wow wow!
I can’t even think why I’d contemplate anything below 5 stars!
What a fantastic company, fab motivation, fab support, classes that suits beginners!
I’ve always found it difficult to stick to routine of exercises but Mvmnt’s varieties make it so much easier to stay consistent to and I’ve integrated it into my day to day routines with ease and my 3 children 4, 8, and 14 love the family classes also, even the adult classes!
If anyone is ever unsure of an exercise platform to join, definitely join this one! Don’t even hesitate!
20 de janeiro de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your positive review! We’re really glad to hear that you’re enjoying our app and that it fits your needs.
We hope it continues to support you and help you along your fitness journey. Thanks again for your support!
Love Mvmnt
Love Mvmnt, works around my family and feels like a decent workout without impacting daily routines too much.
7 de agosto de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your review! We’re really glad to hear that Mvmnt fits so well around your family and daily routine, while still giving you a good workout.
Thanks again for your support, and we hope it continues to help you stay active and healthy!
5 Stars
I’ve tried a bunch of fitness apps, but this one is hands down my favorite.
It’s super easy to use and has a ton of workout options.
6 de agosto de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your review! We’re glad to hear you’re enjoying the app and finding it easy to use with so many workout options.
Thanks again for your support, and we hope it continues to help you on your fitness journey! 💪
New favourite workout app
The amount of different workouts on the app is insane - will never get bored! All the content is of high quality and the coaches are so personable.
New favourite way to work out for sure!
6 de agosto de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your review! We’re really happy to hear you’re enjoying the variety of workouts and the quality of the content.
It’s great to know the coaches are helping make your sessions enjoyable. Thanks again for your support, and we hope the app continues to be your favourite way to work out! 💪
Love the range of workouts that I can…
Love the range of workouts that I can either complete on my tv at home or at the gym via my phone. The Coaches are superb - they somehow make every session positive & enjoyable! I've tried plenty of other fitness apps but this is the first subscription that I've kept for more than 6 months
6 de agosto de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your positive review! We’re really glad to hear that you’re enjoying our app and that it fits your needs.
We hope it continues to support you and help you along your fitness journey. Thanks again for your support!
Fitness at home
This is by far the best fitness app for staying in shape, whether at home or on the go (using mobile), without a gym membership fee.
6 de agosto de 2025
Resposta da Mvmnt
Thank you for your positive review! We’re really glad to hear that you’re enjoying our app and that it fits your needs.
We hope it continues to support you and help you along your fitness journey. Thanks again for your support!
Scam is using through sky
Signed up through sky. Went to cancel during my free trial period but the cancel subscription button didn't work surprise surprise. App crashed everytime I went to cancel the subscription.
Magically once the first payment had been taken of £7.99 the cancel subscription option Worked again. Complete scam
18 de junho de 2025
Opinião espontânea
Resposta da Mvmnt
We’re very sorry to hear about the trouble you experienced with cancelling your subscription. We completely understand how frustrating this must have been.
If you’re still having any issues, our support team would be happy to help. You can reach us by email at support@mvmnt.com or use the live chat on our website https://www.mvmnt.com/
(available Monday to Friday, 9 AM – 5:30 PM).
We appreciate your feedback and hope we can resolve this for you quickly.
Really enjoying the scheduling and…
Really enjoying the scheduling and other features!
I find scheduling my workouts help me to actually do them (I'm terrible for talking myself out of sticking it usually). That new SmartPlans feature is also great in putting a workout plan together for me (another reason to not do it!)
28 de janeiro de 2025
Opinião espontânea
Resposta da Mvmnt
Thank you for your review! We’re really glad to hear you’re enjoying the scheduling features and that SmartPlans is helping you stick to your workouts.
It’s great to know the app is making it easier to stay consistent, and we hope it continues to support you on your fitness journey!
A game changer!
Amazing product, so happy I signed up!
That tracking technology is crazy and it makes such a difference being able to workout from home now too.
19 de julho de 2024
Opinião espontânea
I've finally found a way to workout that I love
Since using Mvmnt I've finally found a way to workout that I stick to! I'm now doing three or more workouts a week because I can easily nip into the front room to do a class when I have the time.
As a beginner, it's rare to find so many different workouts for my level and I've loved trying new things that previously I've been scared to give a go, like strength training, which I'd always been intimidated by before I found Mvmnt.
It's also really good value for money, much cheaper than a gym membership - and I don't have to leave the house in this horrible weather!
12 de dezembro de 2024
Opinião espontânea
Resposta da Mvmnt
Thank you for your positive review! We’re really glad to hear that you’re enjoying our app and that it fits your needs.
We hope it continues to support you and help you along your fitness journey. Thanks again for your support!
Makes working out fun
I’ve always struggled to make the time for working out but Mvmnt has really changed that perspective for me. It’s really easy to find a workout that fits your schedule as there’s so many options and all beginner friendly. All the coaches are fun and make each session enjoyable. The live feedback is such a game changer for me it’s like having a personal trainer there with you in the living room on the big screen. Would highly recommend, it’s great value for money!
12 de dezembro de 2024
Opinião espontânea
Resposta da Mvmnt
Thank you for sharing your experience and for using our app. We really appreciate it.
It’s great to hear that the app has helped you find time for workouts and made it easier to stay consistent.
Thanks again for your support and recommendation, and we hope you keep enjoying your fitness journey with us! 💪
I love the variety on this app
I love the variety on this app, the coaches are great and really encouraging. The workouts are perfect for a beginner like me who hasn’t got much experience with exercise. Great value for money too.
11 de dezembro de 2024
Opinião espontânea
Resposta da Mvmnt
Thank you for taking the time to share your experience with us—we really appreciate it.
It’s great to hear that you’re feeling supported by the coaches and that the workouts feel approachable, especially as you’re getting started. That’s exactly what we aim for.
We’re also glad you’re finding good value in the app.
Thanks again for your support, and we hope you keep enjoying your journey with us!
It has great workouts
It has great workouts, instructors are clear and easy to follow. The variety of workouts are immense.
8 de dezembro de 2024
Resposta da Mvmnt
Thank you for your review and for using our app—we really appreciate it.
We’re happy to hear you’re enjoying the workouts and that the instructors are clear and easy to follow. It’s great to know the variety is working well for you.
Thanks again for your support, and we hope the app continues to help you on your fitness journey!
All the workouts and instructors are…
All the workouts and instructors are great and I love the daily 6-8 minute workout which I do as a minimum or as a warm up to another longer work out
6 de dezembro de 2024
Resposta da Mvmnt
Thank you for your review and for using our app. We really appreciate it.
Old Runner many different aspects in workouts
So many different aspects in workouts
Yoga,Meditation, Cardio and strength work
Different levels of fitness too from beginners to advanced
1 de novembro de 2024
Resposta da Mvmnt
Thank you for your review and for using our app. We really appreciate it.
We’re happy to hear you’re enjoying the variety of workouts and the different fitness levels available. It’s great to know the mix of workouts is working well for you.
Thanks again for your support, and we hope the app continues to support your fitness journey!
Life Changing.
This app is amazing and has done wonders for my physical and mental health. I initially started the trial to see if it could help with my mobility, core strength and pain. I suffer with extreme pain in my hips and pelvis. After answering a few questions I was given suggested workouts. The difference these have made to me is beyond expectations. I find myself prioritising time to do the workouts. I really enjoy the meditation videos as do my children! I feel mentally better when I do this. The app offers up practice videos so you can get to know the moves and yoga poses which makes things really easy to follow. It's easy to use, fun and well thought out. I will bang on about how smart this app is until I go blue in the face!
1 de novembro de 2024
Resposta da Mvmnt
Thank you so much for your amazing review and for using our app. We really appreciate it.
We’re very happy to hear it’s helping both your physical and mental health, and that you’re enjoying the workouts and meditation sessions. It’s great to know the app is making a real difference for you.
Thanks again for your support, and we hope it continues to help you on your fitness journey!
Resposta da Mvmnt
Hello,
Thank you for your feedback and for using our app. We really appreciate it.
We understand that you would prefer longer workouts, and that’s a very valid point. At the moment, we do offer some sessions that are 30+ minutes, but we don’t yet have longer single workouts available.
As an alternative, you can combine 1–2 workouts to create a longer session. This can actually be a great experience. For example, pairing a strength workout with a mobility session can give you a more complete and balanced routine, as our workouts are designed to support overall health and fitness.
We truly appreciate your suggestion and will take it into consideration as we continue to improve the app.
Thanks again for your support, and we hope the app continues to help you on your fitness journey!
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