My application for two My Arrival Cards was forwarded approximately 8 weeks ago with payment. The applications were "still progressing" I hadn't heard anything until I sent a message stating my con... Ver mais
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The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results... Ver mais
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Getting the form was relatively easy Not being particularly tech savvy I printed the form Turns out that the procedure was a bit of a joke as the lady at the immigration booth didn’t look at it
A empresa respondeu
Love that I can do this all online and after the first time you complete it, it saves most of your information for future use.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations. We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure. Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient. Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
Informações de contacto
Estados Unidos da América
- info@myarrival.com
- myarrival.com
4,5
Excelente
64 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da MyArrival
Thank you for your positive feedback Lori. We strive to make our platform ad efficient as possible.
Have a great trip!
I feel scammed
I feel scammed. This company encourages you to pay for an urgent permit to enter South Africa. I discovered later I could have obtained it as quickly and free through the government website. As it's delivered immediately you can't request a refund. Do your homework!!
20 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
We’re sorry to hear that you feel this way and appreciate you sharing your experience.
Our service offers different processing options, and costs may vary depending on the urgency selected by the customer. Before an application is submitted and payment is completed, the applicable processing time and pricing are disclosed during the checkout process, in our Terms and Conditions, and throughout our website.
We also verify applications before processing them. If we identify an error or missing information in an application, we contact the customer where possible so that the issue can be addressed before proceeding.
Our visa support team is available 24/7, 365 days a year, should you have any questions or need assistance with their application.
Our service is intended for customers who prefer assistance with the application process and the processing options we provide.
If you would like to discuss your application or request its cancellation, please contact us at info@myarrival.com with your application details, and our team will be happy to review the matter with you.
Quick and effortless!
Quick and effortless!
I got caught out and didn’t realise that I needed a visa AND an arrival card. I discovered this at 2am and I was flying to Bali at 9am…within the hour I had my visa. The email communication is clear and concise. Great service.
18 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you so much for sharing your experience! We’re delighted to hear that we could help, especially with such a tight travel schedule. ✈️
It’s great to know that you received your visa quickly and found our email communication clear and concise. We understand how stressful last-minute travel requirements can be, so we’re pleased our service made the process quick and effortless for you.
We wish you a fantastic time in Bali! 🌴
Ocerchargef. 3rd party website. is actually a 3rd party company
This is actually a 3rd party company. We were charged $162.00 & if we used the actual site for Aruba,com tge cost would have been $40.00.
Our error but we did receive the information we needed promptly. Just watch what site you log into.
9 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for sharing your experience, and we’re pleased to hear that you received the information you needed promptly.
Our pricing can vary depending on the urgency and processing option selected. In addition to processing applications, we review the information provided before submission and contact travelers if we identify any mistakes or issues that need to be addressed. We also offer urgent processing options and 24/7, 365-day customer support for assistance throughout the process.
All applicable pricing and processing options are clearly displayed before checkout, as well as in our Terms and Conditions and across our website, so customers can review the cost before completing their application.
We appreciate your feedback and are glad we could help you complete the process smoothly.
Fast and easy...nice!
19 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for the great feedback! We’re delighted to hear you found the process fast and easy. 😊 We hope to assist you again with your future travels!
The whole process was seamless at both…
The whole process was seamless at both beginning, departure, arrival and return. Well NZ
17 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for taking the time to share your experience! We’re so pleased to hear that everything went smoothly throughout your journey, from departure and arrival to your return.
It’s wonderful to know the process felt seamless at every stage. We really appreciate your feedback and are glad we could be part of a stress-free trip to New Zealand.
It was easy and straightforward to use…
It was easy and straightforward to use and complete the application.
17 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for your feedback! We’re pleased to hear that you found the application process easy and straightforward to complete.
Making the process as simple and hassle-free as possible is important to us, so it’s great to know we delivered a smooth experience. We appreciate you taking the time to share your feedback!
The site is easy to understand
The site is easy to understand, no problems to fill in the data - everything went quickly - the time until the delivery of the document might create a problem for those who don´t know about the procedure which previously could be done immediately... perhaps the Indo authorities can accelerate the procedure in the future.
otherwise - as said above - everything fine
18 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Hi Olaf,
thank you for your detailed feedback! We’re glad to read that you found the site easy to understand and that the application process went smoothly.
We understand that the processing time may be different from what travelers were previously accustomed to. We do offer an urgent processing option for those who need their document sooner. However, we always recommend submitting the application as early as possible before your trip to allow sufficient time for processing and delivery.
We truly appreciate your feedback and are happy to hear that, overall, everything went well. If you have any questions at any time, we’re always here to help!
Resposta da MyArrival
Happy to read that you experienced our application form as easy to fill out, that is what we strive for! :D
Have great trip Marcel!
Amazing and my journey went smoothly…
Amazing and my journey went smoothly straight through the gate no problem
15 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for your feedback! We’re glad to hear that everything went smoothly. One of the benefits of completing the application online before departure is that you can take care of the process in advance, helping make your travel experience more convenient and stress-free.
We appreciate you choosing our service, and if you have any questions, we’re always here to help!
Einfach zu handeln
Einfach zu handeln, braucht halt etwas Zeit
16 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Vielen Dank für Ihr Feedback! Es freut uns, dass die Beantragung einfach und unkompliziert war. Wir verstehen, dass die Bearbeitungszeit etwas Geduld erfordern kann. Genau deshalb empfehlen wir, den Antrag möglichst frühzeitig vor der Abreise online zu stellen – so haben Sie alles rechtzeitig erledigt
Resposta da MyArrival
Thank you for your feedback! We’re happy to hear that you found the process easy and that you received a quick response. We truly appreciate you feedback, and if you have any questions, we’re always here to help!
Resposta da MyArrival
Thank you for your feedback! We’re delighted to hear that you found the process easy and received a rapid response. If you have any questions, we’re always here to help!
Following the page is easy and I had in…
Following the page is easy and I had in done in less than 15 minutes. Just have to have all your information in front of you when you start the process.
14 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for your positive feedback Rebecca !
We’re delighted to read that you found the process easy to follow and were able to complete it in less than 15 minutes.
Having all the required information ready beforehand is definitely helpful. We’re always working to make the process as smooth and straightforward as possible for our customers.
Thank you for the feedback, and we wish you a wonderful trip! ✈️
Resposta da MyArrival
Hi Eric!
We’re glad to read that you found the process easy to follow and were able to complete it in less than 15 minutes. Having all the required information ready beforehand is definitely helpful. We’re always working to make the process as smooth and straightforward as possible for our customers.
Have a smooth journey and a wonderful stay! ✈️
Everything was fine
Everything was fine. Just some confusion for embakation
13 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Thank you for your feedback Kevin!
We’re glad to read that everything was fine overall. We’re sorry to hear there was some confusion regarding the embarkation process. We’re always here to help, so please don’t hesitate to reach out if you have any questions or need assistance.
Have a great trip and we hope to assist you again in the future!
Have been to Aruba several times
Have been to Aruba several times, never paid this much for ED card for me and my husband. Was always 2/$40. Your processing was very fast but the fee of $58 was expensive.
9 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Hi Phyllis
Thank you for sharing your feedback. We’re glad to hear that you found our processing very fast. We understand your concern regarding the $58 fee. The higher fee was due to the urgent processing service selected for your application, which allows us to prioritize the request and process it much faster.
Thank you again for your feedback, and we hope to assist you again on your future travels.
Resposta da MyArrival
Thanks for your feedback and have a smooth journe, Issam!
Resposta da MyArrival
Thank you for your feedback!
We understand how important it is to receive your travel documentation promptly, and we always strive to make our service as quick, smooth, and reliable as possible.
Wising you a wonderful trip! ✈️
One of the easiest processes to register
One of the easiest processes to register
8 de setembro de 2026
Opinião espontânea
Resposta da MyArrival
Hi Peter,
we are glad to read our processes are easy and efficient.
Thank you for your review!.
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