mybaker.co Opiniões 

55
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

I do not use the word "exceptional" often when making a review but that is the only word to describe both the service and quality of cake we received on our wedding day. God has blessed Paulina's hand... Ver mais

Classificada 5 em 5 estrelas

Fantastic cake for my baby shower! Everyone absolutely loved the appearance and taste and it was gluten, dairy, egg and nut free! Thank you for the fantastic experience!!!

Classificada 2 em 5 estrelas

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience: - Ease of ordering 9/10 - Delivery 8/10 -... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mybaker were very responsive and the ordering process was simple and turnaround fast. And most importantly, the cake looked and tasted amazing! They incorporated our brand colours brilliantly and no o... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(55)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I do not use the word "exceptional"…

I do not use the word "exceptional" often when making a review but that is the only word to describe both the service and quality of cake we received on our wedding day. God has blessed Paulina's hands and in turn, she has blessed our mouths with Victoria sponge cake to die for. Our guests could not stop going on about it and my wife (who put me on cake duty, thanks Paulina for saving my life) said it looked exceptional. Can't wait to book with them for my birthday!

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The cake was delivered on time

The cake was delivered on time, looked and tasted great and was very well received by our team. Great customer service too. Thank you!

16 de junho de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks - we're so glad we hit the spot!

Best wishes,

Mark and the team at My Baker

Classificada 5 em 5 estrelas

Amazing cake and great service

Mybaker were very responsive and the ordering process was simple and turnaround fast. And most importantly, the cake looked and tasted amazing! They incorporated our brand colours brilliantly and no one would have noticed the cake was also egg and dairy free,

14 de maio de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Hi Alice!

Thank you for taking the time to give us such lovely feedback.

We're delighted our cake hit the spot. We firmly believe that vegan cakes don't need to be second-best in any way to conventional recipe cakes!

We hope to take care of your cake needs again in the future, as they arise.

Best wishes,

Mark and the My Baker team

Classificada 5 em 5 estrelas

Outstanding Service & Delicious Cake!

Fast service, completed my order within 24 hours, and excellent customer support. The cake was beautiful and absolutely delicious!

6 de maio de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Paula for your lovely review!

We were delighted to help, and to offer you a 24 hour turnaround!

We look forward to helping you out with your next cake need, whenever it may arise.

Many thanks,

The My Baker Team

Classificada 5 em 5 estrelas

My son says it’s the best cake ever!

Thank you so much for my son’s wonderful 5th birthday cake! It was absolutely delicious and loved by both the children and parents. My son loves a rainbow cake and he said this was the best one ever! Really appreciated the excellent communication when making the order and you accommodating the opening hours at the venue for delivery, we look forward to ordering again next year! :)

25 de abril de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Hi Alison

Thanks so much for your kind words - we're delighted that your son, the other kids and the parents all loved teh cake!

We were delighted to take care of the cake and are always on hand should you need us.

Best regards,

Mark
My Baker

Classificada 2 em 5 estrelas

Wedding cake left at a Birthday party!

I had selected MyBaker.co for my wedding cake as they were beautiful. However I was left extremely disappointed by their service when the cake was delivered to a birthday party within the same religious venue. I was then contacted, during the wedding ceremony, to ask if the cake was left in the correct hall and if it was for a birthday! Appalling, with no apology or compensation from the company.

The cake was only retreved by chance as our photographer knew the guests at the birthday party!

18 de abril de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thank you for your feedback, and I’m sorry to hear you were disappointed with the delivery experience on the day.

Our baker arrived in good time and was initially advised by venue staff that no wedding was taking place. She remained on site and took further steps to locate the correct event, including liaising with the venue team and the caterer. As a last resort, she contacted you directly — querying whether it may have been a different event, based on the information she had been given on arrival.

The cake was ultimately delivered and enjoyed in the early afternoon, and we’re pleased to hear it met expectations.

While we understand the situation was frustrating, this arose due to conflicting information on-site rather than an issue with the preparation or delivery of the cake itself.

Classificada 5 em 5 estrelas

Beautiful birthday cake.

Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, handled the cake with care. The cake was better than I'd expected and it tasted incredible. So fresh!!!!
So happy and so were the birthday girls.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What an amazing cake and even better…

What an amazing cake and even better customer service! Thanks so much to Mark for helping me create such a beautiful cake.

25 de março de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Maddie, it was our pleasure.

We look forward to taking care of your next cake need, as and when it arises.

Best wishes,
Mark, Mel and the My Baker team

Classificada 5 em 5 estrelas

Amazing service and delicious cake!

Mark and the team were absolutely amazing! They did everything they could to ensure they could fulfill our order and make the tight delivery slot I had given them. The cake was beautiful and tasted incredible. Would 100% recommend.

17 de março de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Maia! We're delighted we were able to assist with our premium service for tight delivery slots!

And we're chuffed that everyone loved the cake!

We look forward to taking care of your cake needs again in the future.

Best regards,

Mark and the team.

Classificada 5 em 5 estrelas

Fantastic!

The cake was fantastic and enjoyed by everyone, delivery was also right on schedule. The team took onboard small details I asked for and were super responsive on email. I have ordered from MyBaker twice for two separate corporate cakes and would recommend!

26 de fevereiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

What a lovely review to receive Stephanie! We're delighted that our cake was enjoyed by all!

Classificada 5 em 5 estrelas

Beautiful unicorn cake

We had fantastic experience with MyBaker. Ordering was simple and we recieved great customer service when I had to change the order. Cake was delivered on time and its perfect. Thank you. We will use this company again.

8 de março de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

So glad to hear it went down a treat Eva! Thanks for taking the time to write this review.

Classificada 5 em 5 estrelas

Efficient service and timely delivery

Efficient and timely delivery, also excellent customer satisfaction management. Mark gave me a very good customer support service. Keep up the good work. Thank you

28 de fevereiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Sarah-Louise, we're so glad you enjoyed the cake!

Classificada 5 em 5 estrelas

Great cake!

Mark was so easy to deal with, the cake was a quick turnaround, bespoke to what I needed and it tasted insane! Thank you

3 de março de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Jen - genuinely our pleasure!

Classificada 5 em 5 estrelas

First time ordering from my baker and…

First time ordering from my baker and it did not dissapoint. Ordered for a corporate event and everyone loved the treats. There was so many choices when ordering which is great. Delivery came before event was due to start which is a great result. All the treats looked incredible too, high quality finish, not ruined in transit either. The main take away though is that there was not one bad bit of feedback so overall a success.

12 de fevereiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Very kind of you to take the time to write this Jack! We look forward to taking care our your sweet treats spreads again in the future!

Classificada 5 em 5 estrelas

Exceptional Experience from Start to finish

Exceptional Experience from Start to Finish!

I had an absolutely wonderful experience with mybaker.co. Their online ordering process was smooth and effortless, and the variety of options made it easy to find the perfect cake for a very special occasion—my daughter’s birthday.

The cake itself was beyond impressive. The quality, flavor, and presentation were all outstanding, and you could tell it was made with real care and craftsmanship. What also stood out was their customer service. They were attentive, responsive, and genuinely committed to making sure everything was perfect.

It’s rare to find a service that delivers on every level, but mybaker.co truly did. I’ll definitely be ordering again. Highly recommended.

Thank you very much.
AA

9 de fevereiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Dear Ali,

Thank you so much for this kind review. We know that a daughter's birthday is a really special occasion, and that lots of families have to spend birthdays apart.

That's why we go the extra mile to make sure every cake is special, and delivered efficiently.

Best regards,

Mark
My Baker

Classificada 5 em 5 estrelas

"To infinity and beyond


"To infinity and beyond! 🚀 Massive thanks to the team for this stunning Toy Story cake for my son’s 5th birthday. It was the star of the show and tasted amazing! 🎂✨"

31 de janeiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks Jemma - our pleasure!

Classificada 2 em 5 estrelas

Great looks but...

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience:
- Ease of ordering 9/10
- Delivery 8/10
- Looks of the cake 7/10
- Actual taste 2/10

All in all, if you are in trouble and need a next day delivery mybaker is the one to support you. However, if you have more time and would prefer better quality I would recommend using another company.

14 de janeiro de 2026
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Thanks for taking the time to share your experience. We’re really glad we could help with a last-minute order and that the ordering and delivery worked well for you.

We completely respect that taste is subjective, and we’re sorry the cake wasn’t to your liking on this occasion. As many of our other reviews show, most customers rate both the look and taste of our cakes very highly, and we’re always keen to learn from feedback like this.

Thank you again for choosing My Baker when you needed a next-day solution.

— The My Baker Team

Classificada 3 em 5 estrelas

Not a good value for money

We ordered a vegan red velvet cake for my daughter’s birthday. The taste was not good and the cake was falling apart when cutting. Overall, would not recommend this company.

7 de dezembro de 2025
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Hi Elena, thanks for your feedback. I’m sorry to hear the cake didn’t meet expectations on this occasion, especially for a birthday celebration. We always aim for cakes that both taste great and cut well, so it’s disappointing to hear this wasn’t your experience. We appreciate you taking the time to share your thoughts.

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent Service & Delicious Cake!
I ordered from MyBaker.co and the whole experience was fantastic. The service and delivery were smooth and reliable, and the cake was absolutely delicious — fresh, beautifully made, and exactly what I was hoping for. I’ll definitely be ordering from them again. Highly recommend!

30 de novembro de 2025
Opinião espontânea
logótipo da mybaker.co

Resposta da mybaker.co

Hi Karishna,

Many thanks for these kind words -we're glad our cake hit the spot!


We look forward to taking care of the next one for you.

Best wishes,
Mark, Mel and the My Baker team.

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