I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service... Ver mais
Localização
Alterar localizaçãoAltona Gate Shopping Centre, Millers Road, 3025 Altona, VIC, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
My initial phone called, Derrick was very helpful, great custimer service. Derrick fixed my issue promptly, informed me of other services available and provided very resonable pricing
Excellent customer service, they took the time to explain everything to me and were extremely helpful! 100% will be back for my next service. Do be aware though that online booking times are not accur... Ver mais
I was visiting from interstate and required 2 new tyres on my vehicle before driving home. Service was outstanding, friendly and helpful. Also job completed before designated time. Communication clea... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Altona
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Altona Gate Shopping Centre, Millers Road, 3025, Altona, VIC, Austrália
- (03) 8585 7160
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not very helpful
Not very helpful. They did not remove a nail from my tyre. Overpriced

Resposta da mycar Tyre & Auto - Altona
Brendan and the boys at mycar Tyre and…
Brendan and the boys at mycar Tyre and Auto are so helpful and efficient. I have been going to them for tyre repairs and general service, and the customer service and workmanship have been flawless. Thank you guys!
Not even bare minimum
Was concerned about a grinding noise when braking. Requested this be checked out - was told nothing wrong. Car is worse than ever after the service and no time was given to look into a safety concern.

Resposta da mycar Tyre & Auto - Altona
Great stuff overall
Great staff with great advice. The tyre care plan has saved my bacon more times than I can count. Brendan's a legend. Love seeing the boys bring out the torque wrench when doing up lug nuts so you know they're being precise and taking care.
I had an unlucky tyre puncture in…
I had an unlucky tyre puncture in Altona. Altona mycar had me back up and running in no time. Great service, thank you.
Absolutely thrilled with my experience…
Absolutely thrilled with my experience at MyCar Tyre & Auto Altona North. Brendan was incredibly knowledgeable, friendly, and transparent about the work that needed to be done on my car. The service was efficient, and I felt completely at ease knowing my car was in good hands.
Brendan’s exceptional customer service truly stood out, and I will definitely be coming back for all my future car maintenance needs.
Great service, easy to deal with.
Brendan was absolutely lovely to deal with to get my battery tested and a new one put in.
First time review👍
Visiting Altona Gate yesterday, was my first time experience as a customer😌
Very happy with both service and customer care.
Thank you to Brendan and staff - well done!
the operator was friendly and was…
the operator was friendly and was interested in helping us with the problem
Brendan made my experience very easy…
Brendan made my experience very easy and simple, explained everything and when I had questions, was happy to answer everything. They were very efficient, I was told 2 hours for my service, but they got it all done and dusted in an hour in an amazing condition
Overall great exprerience
Easy to book, friendly staff both on the phone and at the store, quick work on my car, great communication about work required, and good price
Tyre replacement
Booked in for a mid jan date and the team was able to reschedule to an earlier date which suited me even better- thanks
Spot on service
Brendan was a really affable member of staff. Explained from outset there were other vehicles ahead in queue so would go beyond expected pickup time. Job well done, would heartily recommend.
Great customer service
Great customer service. Trustworthy and took the time to explain details.
Handle it very professionally and made…
Handle it very professionally and made me feel like a valued customer done a great job I'm feeling tired and a battery in my car I'm a very happy customer thank you very much
I won’t be using them again.
I won’t be using them again.
1/Altona location very poorly sign posted; location difficult to find
2/ rang the phone number and put on hold for 20 mins while I drove around the car park listening to their recorded message about ‘how my call was important to them’
3/ got through finally and asked for instructions to location and was told ‘I’m in sydney, I don’t know’
4/ finally found the location. Had a booking from 11.30 to 1pm. 4 new tyres and a wheel alignment took over 4 hrs. I sat in the waiting room for 1 of those and watched the pace (or lack thereof of work)
5/ didn’t get a wheel alignment report. Hopped onto the contact page to ask for one to be sent and got a ‘contact the branch manager’ reply. But there is nowhere online to get that information.
All in all an inefficient, underwhelming customer focused experience.

Resposta da mycar Tyre & Auto - Altona
Very good to deal with...no rubbish…
Very good to deal with...no rubbish selling anything I don't need. Efficient and great no issues.
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