Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
Localização
Alterar localizaçãoCarrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... Ver mais
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... Ver mais
Everything from the online booking system to dropping off and picking up was easy. I didn't have to wait around to drop off or pick up and they called me to let me know my key was low on battery and g... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Carrum Downs
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Austrália
- (03) 8585 7112
4,2
Bom
254 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Blade the young man who served me on…
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
6 de junho de 2026
I was quite disappointed with My Car
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold.
I found a mechanic who quoted me under half the price I was quoted at My Car. :/
Needless to say, I will not be returning.
10 de junho de 2026
Quick service and knowledgeable advice
6 de junho de 2026
Replacing Windscreen wipers
The two guys I spoke with were organised and helpful. No complaints from me.
24 de maio de 2026
The person on the front desk could try…
The person on the front desk could try being friendly to customers otherwise I'm happy with the work carried out
4 de maio de 2026
I am quite happy with the job on my…
I am quite happy with the job on my car, I received a phone call explaining what needed doing on my car and how much it would cost the person on the phone was very polite and considerate.
29 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Took my car to have a wheel alignment
Took my car to have a wheel alignment.
Customer service was NOT great.
Staff did not elaborate in more detail about damage or next steps to work on damage. (Very minimal feedback on pick up of car).
Staff appeared disinterested in engaging with myself. I would imagine if my husband dealing in this situation staff may have been more engaging and elaborate further regarding my cars issues.
Customer service needs work.
I went to a local small business and received much better service that showed interest and explained my cars damage and how to move forward.
As a female I do NOT recommend my car Carrum Downs.
21 de abril de 2026
Opinião espontânea
Resposta da mycar Tyre & Auto - Carrum Downs
Hi Katie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I’m just happy with the service I get
8 de abril de 2026
Everything was done well except I had…
Everything was done well except I had to wait for the car for about 45 minutes
8 de abril de 2026
Replaced battery without customer…
Replaced battery without customer written approval. Disputes about follow up payment and end up with refund
4 de abril de 2026
Resposta da mycar Tyre & Auto - Carrum Downs
Hi Peter,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service and very…
Great customer service and very informative - explaining the service and warranty and tyre repair
13 de fevereiro de 2026
Fast and easy experience
Fast and easy experience! Booked online and was able to get my car serviced two days later. Staff were friendly and helpful also.
19 de março de 2026
Dropped off tyre for repair and they…
Dropped off tyre for repair and they advised it will be ready at 5pm and it was.
18 de março de 2026
Car service
The staff are always helpful and knowledgeable and our car was done when we asked for it to be done have never had a problem with the staff we were informed of future repairs to be done thanks
17 de março de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.