mycar Tyre & Auto - Mackay Opiniões 

341
TrustScore: 4.5 em 5

4,6

Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... Ver mais

Classificada 5 em 5 estrelas

Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... Ver mais

Classificada 5 em 5 estrelas

Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!

Classificada 4 em 5 estrelas

The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Mackay

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Austrália

  • (07) 4848 7505

4,6

Excelente

TrustScore: 4.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(341)

32 192 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The guys at Mackay were excellent

The guys at Mackay were excellent, they were extremely busy due to being down a staff member but that didn’t stop them from performing at their best , I would highly recommend Mackay Mycar

11 de novembro de 2024
Classificada 5 em 5 estrelas

Efficient and Reliable

I have had almost all my car repairs and services done by this company over many years. I have always found the staff friendly and proficient and I have confidence in their work and advice.

8 de novembro de 2024
Classificada 5 em 5 estrelas

100K Service - Toyota

Booking (and change of booking) was convenient and quick and friendly
Actual service was quick and appears to be thorough
Happy with charges

4 de novembro de 2024
Classificada 1 em 5 estrelas

Woman in office refused to sign oil…

Woman in office refused to sign oil change section in log book. Also refused to reset oil change reminder on car computer. Appalling customer service.

Update: Generic response saying sorry etc get in touch. You have my details you get in touch with me!!!

29 de outubro de 2024
logótipo da mycar Tyre & Auto - Mackay

Resposta da mycar Tyre & Auto - Mackay

Hi Glenn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 1 em 5 estrelas

MyCar Mackay as employed the worst or…

MyCar Mackay as employed the worst or should l say rude person to become their receptionist. I got changed for a service on my car which was not carried out. When l asked for my money back, l was told never to come to their garage again. Lawsuit coming your way mycar

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly Service

Friendly Service, professional, knowledgeable,cost was reasonable aswell,will be taking my car back whenever I need a service!

4 de outubro de 2024
Classificada 2 em 5 estrelas

Disappointed

It said in the report that a detailed inspection was carried out, however a brake light that was not working was not fixed or mentioned in the report, I would imagine that would be one of the first things checked. Disappointed

28 de setembro de 2024
Classificada 3 em 5 estrelas

Service and price was good, had to take my car somewhere else to set the service on the computer.

I was happy with my service and price done on my car. When I called to make the appointment I asked if they can service my type of car and they said yes they could. So I booked in to have it done. When my husband collected my car they said that I had to take my car somewhere else to get the electronic services set as they don't have the equipment to do that. So now I have to take my car back to the original place where I was getting my services from and somehow explain to the that I didn't come to them for the service but now I would like them to set my servicing on my computer, very embarrassing on my behalf as I am a loyal person.Just wanted to give Mycar a go to do a full service. I still have not had a chance to take my car to get the service set.

13 de agosto de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais