This company is a complete scam. Bought a knife set from them and got an error message saying ''there are no available payment options for your location, please contact us to make alternative arran... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very happy with 11cm Sabatier purchased to replace one we’d used almost daily for 30 years but had lost when travelling. Pleasantly surprised by the free knife with our purchase (under £20). Prompt en... Ver mais
Victorinox bread/pasta knife. Great knife, extra length 10" model) and sharpness makes itot excellent at slicing bread. Hadn't realised that actual knife was coming from France. Not a problem in... Ver mais
Good range of equipment. The saw and blades I ordered were delivered quickly and were well packaged. Unfortunately, one of the items, a 'Pradel' meat saw had been badly finished by the manufacturer (s... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre MyChefKnives.co.uk
Informação fornecida por diversas fontes externas
Florent, William, and the team of MyChefKnives invite you to discover the large selection of kitchen knives available on our website. We offer you a wide variety of Japanese knives, butcher knives, and much more! If you need any advice, do not hesitate to give us a call :)
Informações de contacto
245 Allée Louis, Résidence Mandelieu 2000, 06210, MANDELIEU, França
- +44 20 3445 5205
- hello@mychefknives.co.uk
- mychefknives.co.uk
3,1
Aceitável
418 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick service and well priced and…
Very quick service and well priced and quailty knives what more do ya want
8 de dezembro de 2020
Great knife bag
Great knife bag. Fits all my chef knives and extras in. Easy to carry and store in my car.
8 de dezembro de 2020
What a great company
What a great company. I ordered from the uk and got a bit anxious about it, online fraud etc. Not only did they email me straight away, they also telephoned from France to confirm everything.
How lovely and caring for their customers.
Highly recommend.
8 de dezembro de 2020
Great service and communication but…
Great service and communication but most importantly an amazing knife
7 de dezembro de 2020
Excellent customer service
Excellent customer service, excellent products. Highly recommended
7 de dezembro de 2020
Exactly as expected
Exactly as expected. Simple ordering process, just a few days for delivery to UK from France. Excellent service. Thanks.
6 de dezembro de 2020
Fantastic choice and really good value
Fantastic choice and really good value. Delivery was very prompt too.
4 de dezembro de 2020
Fast service and great product
Fast service, great product and well presented. Would recommend.
4 de dezembro de 2020
Great company
Great product, great price.
Was a bit unsure with postage updates but called the guys and they explained.
4 de dezembro de 2020
Great communications
Great communications, the guys phoned me when my VPN caused issues with credit card payment and sorted it immediately.
4 de dezembro de 2020
Berghoff bread knife
5 star seller, great product and a very fast delivery
Highly recommended
2 de dezembro de 2020
Quick delivery and well packaged
Quick delivery and well packaged. Knives are very sharp, well balanced and light. very handy pouch to keep them in.
2 de dezembro de 2020
Excellent service
Excellent service. Goods arrived nicely packaged. Goods as described. Very happy.
2 de dezembro de 2020
Great service
30 de novembro de 2020
Delighted with my Sabatier knife block
Delighted with my Sabatier knife block, exactly what I was looking for and more. . It was posted speedily and packed well. Will shop there again and recommend highly. Great choice.
26 de novembro de 2020
Disappointed
Disappointed
the website suggests this is a UK based firm ".co.uk" yet the item was sent from France, took 2 weeks to arrive. I wish to return the item as it is so much bigger than I had realised BUT it needs to be returned to an address in France at my own expense which is so much more expensive than mailing to a UK address.
24 de novembro de 2020
Opinião espontânea
Resposta da MyChefKnives.co.uk
Hello,
Thank you for your review.
We are truly sorry to know that you are disappointed about your order. The reason why our website has a "co.uk" ending is because it is made for our UK customers. However, we do not hide the fact that we are a French company and that we ship all our parcels from France. This is why we do mention this in our Terms and Conditions, in our Shipping Information page, and in our Money Back Guarantee page (for the returns).
We sincerely apologise for any misunderstanding, and if you have any further inquiry, please do not hesitate to contact us directly by sending us an email to hello@mychefknives.co.uk or by giving us a call on 020 3445 5205.
Kind regards,
Team of MyChefKnives.co.uk
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.