This company is a complete scam. Bought a knife set from them and got an error message saying ''there are no available payment options for your location, please contact us to make alternative arran... Ver mais
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A empresa respondeu
Informações sobre a empresa
Sobre MyChefKnives.co.uk
Informação fornecida por diversas fontes externas
Florent, William, and the team of MyChefKnives invite you to discover the large selection of kitchen knives available on our website. We offer you a wide variety of Japanese knives, butcher knives, and much more! If you need any advice, do not hesitate to give us a call :)
Informações de contacto
245 Allée Louis, Résidence Mandelieu 2000, 06210, MANDELIEU, França
- +44 20 3445 5205
- hello@mychefknives.co.uk
- mychefknives.co.uk
3,1
Aceitável
418 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great knives good edge and chopping…
Great knives good edge and chopping board will do the job 👍
23 de outubro de 2020
Great service and price
Great service and price. The item came from France so took a few days but I was informed on the exact time of delivery. Would definately buy again. Highly Recommended
22 de outubro de 2020
Came quickly and absolutely beautiful
17 de outubro de 2020
Excellent Service
I am delighted with the Butchers set. I received the set in a very robust case which give me somewhere to keep them safe especially when the grandchildren come around.
Very fast delivery from ordering.
Excellent customer service.
16 de outubro de 2020
Great customer service
Great customer service and prompt handling and delivery of goods.
16 de outubro de 2020
Great company
Slight issue with delivery. Sorted within minutes.
Highly efficient and trustworthy company.
15 de outubro de 2020
Pleasure to deal with
Great company, really helpful when you have a question, would highly recommend.
14 de outubro de 2020
Excellent customer service.
Excellent customer service and the knives are excellent value for money.
14 de outubro de 2020
Really good knives
Bought the Koi filleting/ boning knife and the bread knife.
Excellent, well balanced and sharp knives.
A joy to use. Would highly recommend.
13 de outubro de 2020
Perfect item received
Perfect item received, exactly what we needed and good value.
12 de outubro de 2020
Knives are excellent
Knives are excellent. Super sharp.
I was expecting the largest in the set to be bigger but never mind
12 de outubro de 2020
Quality product
Very good delivery time and delivered when promised.
Really great knives which we will use when we travel as the case will keep them safe and clean.
9 de outubro de 2020
I bought these for my adult son's…
I bought these for my adult son's birthday. He's a keen amateur cook and I wanted to buy him something really special. He was delighted with the knives and I was very pleased to be able to buy such a good quality set of knives at a reasonable price. Very pleased and looking to see if I can afford some for myself now!
7 de outubro de 2020
Opinião espontânea
Wrong item received.
5 de outubro de 2020
Opinião espontânea
Resposta da MyChefKnives.co.uk
Hello Stella,
Thank you for your review.
As discussed over the phone and through email, you actually did receive the right knife that you ordered on our website. You claim to have ordered a knife from "FABERWARE", but we do not even sell any product from that brand on our website.
Perhaps, there was some sort of misunderstanding whilst placing the order, and you thought that the Pradel Excellence knife that you received was the same one as it looks similar. However, we confirm to you that the knife that you ordered is exactly the knife that you received, so no mistake was made on our side.
Given that your feedback does not represent an accurate experience of what happened with your order, we would appreciate if you modify your review to better show your true customer experience.
Should you have any further inquiries, please do not hesitate to contact us by sending us an email to hello@mychefknives.co.uk.
Kind regards,
Team of MyChefKnives.co.uk
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