My Christmas Pyjamas Opiniões 

13
•
TrustScore: 4 em 5

4,2

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Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Loja de moda feminina
  4. Loja de moda masculina
  5. Loja de roupa interior

Escrito pela empresa

As seen on BBC's The Apprentice! The original matching Christmas pyjama brand! Shop matching pyjamas for the whole family, including pets... because nothing says love like matching pyjamas!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

13 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

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(13)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional quality all round

Ordering was easy, delivery was quick. I'm really pleased with the two sets I ordered for my husband and I. The quality is exceptional and so soft and cosy. So much better than I was expecting. Love that the pj bottoms are actually full length for my 5'10" height. I won't be waiting for Christmas to wear and will likely order another pair.

6 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

BEST pyjamas ever!

Genuinely don’t understand why there is a single bad review for MCP. Their pyjamas are literally the best, most softest, comfiest pyjamas ever!! I actually wear them all year round and when someone asked me the other week why I was wearing Christmas pyjamas in September, my answer was because they are sooo comfortable!
I even bought some for my kids in the sale last year ready for this Christmas and we are a very sensitive skin (eczema prone) family so are very specific with what we wear but these are lovely on our skin.
Customer service is amazing and never had a problem with delivery either.
Can’t wait to see this year’s collection! 🎄🤶🏼

30 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I honestly could not recommend My…

I honestly could not recommend My Christmas PJ’s enough! 🎄☃️❄️

First of all, I’m a mad Christmas lady 😂 and I’ve ordered MANY pairs of Christmas pyjamas over the years. Then I came across My Christmas PJ’s on Facebook, fell in love with the designs and decided to give them a try.

When they arrived (which was really quick!), I was blown away. The quality of the fabric and the designs are absolutely incredible. I honestly don’t think I’ve ever felt such amazing-quality pyjamas before! 😍

I had ordered a size up because I usually find pyjamas can come up small, but these are true to size. I emailed to arrange a return and their customer service replied within minutes. The return was quick and easy, and I immediately ordered the correct size.

I absolutely LOVE them! ❤️ They are so comfortable, beautifully made and the designs are gorgeous. I will definitely be ordering from them again — I’m already looking at getting some for my children! 🎄☃️❄️

Highly recommend! ❤️🎄

14 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wow, Amazing Christmas Pyjamas

Wow, I love the quality and material of my product that I picked up today from My Christmas Pyjamas, it's definitely worth value for money and it's what I spend if I was taking myself out for dinner, I also had the honour of meeting Kathryn Burn who is the inspiration behind it all, if these were every day items, I'd be there shopping every day.,The service, The product and The owner are so amazing 😊, I would definitely recommend this Online Company for Christmas inspiration.🎁🎁😊😊

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Christmas pyjamas

I am completely shocked by the reviews with this company. My Christmas pyjamas are great! I found them on instagram a few years back and Iv ordered matching sets for multiple years in a row for all our family and even for our dog. The pyjamas are beautifully made and I love all designs. Iv emailed before as one set didn’t arrive in the past when I ordered in September and they emailed me back straight away to say that these particular pyjamas would arrive in October but still in plenty of time for Christmas. ( my fault as I didn’t read the small print ). Iv never had any issues! They’re great at communicating, the pyjamas are always sent and wrapped beautifully and the quality is great..all my family love their pyjamas. I can’t get over the reviews, if I had seen the reviews before I probably wouldn’t have ordered so don't be put off as this is a genuine review and I have never had any complaints.

14 de setembro de 2026
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Shelley, thank you so much for this lovely review. Knowing your whole family has made our matching sets part of Christmas for years, means the world to us. It's exactly why we do what we do!

As a small family business, kind words like yours really keep us going. We can't wait to be part of your Christmas again this year.

Wishing you all a very merry Christmas (and the dog too)!

Kathryn

Classificada 5 em 5 estrelas

Really happy with my order

Really happy with my order. The pyjamas are lovely quality and looked even nicer in person. Delivery was quick and everything arrived perfectly. Will definitely be ordering again for Christmas ❤️

16 de setembro de 2026
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Thank you so much for the lovely review! We're so glad your pyjamas looked even better in person. There's nothing better than opening a parcel and loving what's inside.

We can't wait to be part of your Christmas this year. Wishing you a very merry one!

Kathryn

Classificada 5 em 5 estrelas

Our favourite Matching Pyjamas

I’ve got the Snow Whites and Mistletoe and Wine and they are GORGEOUS!! So flattering and comfy! And of course my kids look so CUTE in them. I’ve never found matching pyjamas for my family that are so perfect. We can’t wait to see what this years range will be!

19 de setembro de 2026
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Thank you for this lovely review Sophie, it made our day!

We can't wait for you to see this year's range. There are some gorgeous new designs coming that we think you'll love!

Kathryn

Classificada 1 em 5 estrelas

Seasonal company taking advantage of customers- AVOID

Awful customer services would definitely avoid!
Paid £7.99 for next day delivery and package didn’t arrive for 5 days.
Tried to check website for return information and website removed as soon as festive period over.
When I contacted they simply replied to say returns policy exceeded. Hard to gauge when no information available.

Sizing not great and Clearly a seasonal company taking advantage of customers not as they promote at all!

13 de janeiro de 2026
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Hi Carla,

Thank you for taking the time to leave a review.

I've looked back over your order and can see the service selected was Tracked24, a 1–3 working day delivery service, not next-day. Your order was placed at 9:37pm on a Friday, dispatched the next working day (Monday 22nd December), and delivered Wednesday 24th December - within that 1–3 working day window.

Our returns policy, including the 14-day window, is on our website, and the returns portal link stays live all year round, even during the months we're closed for the season (this can be found on our landing page when our website is closed). Your return request reached us on Monday 12th January, after your returns window had closed.

I know that's disappointing to hear, but the team followed the correct policy that was in place when you ordered.

Kathryn

Classificada 1 em 5 estrelas

STEER CLEAR; AWFUL CUSTOMER SERVICE

I wish I had read all their negative reviews properly before ordering
I have still not received my order even though I placed it over a week ago
When I sent a query their responses blame Royal Mail and all their internal problems within the company. Have never received an email where a company doesn't take accountability for their orders and air their dirty laundry to the customers.

They announced a 25% OFF site wide offer before they claimed to have sent out my order and refused to provide the discount. Awful company, awful customer service. Given all these delivery problems the least they could have done is honoured their advertised offer.

Would never recommend this company to anyone and their customer service is appalling.

Awful ,disappointing shopping experience before Christmas
AND to top it off I still havent received my order which I have paid over the odds for even though they posted it out after announcing a discount!!!

16 de dezembro de 2025
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Hi Sejal,

Thank you for taking the time to leave this review, and I'm sorry your parcel was delayed.

Our team picked, packed and dispatched your order the same day it was placed, but Royal Mail lost it in transit, which was completely outside our control. As soon as we were made aware, we sent a replacement out to you straight away.

In the meantime, we launched a 25% off promotion (after your order had already been placed) and you asked us to refund the difference. We explained that, in line with standard practice, we don't apply discounts retroactively once an order is confirmed, as that wouldn't be fair to customers who paid full price. We also let you know you were welcome to return your order and place a new one at the discounted price if you preferred.

I understand how stressful the wait was so close to Christmas, and I'm sorry for that. But once we knew what had happened, we acted immediately. You left this review the day after we dispatched your replacement, before it had a chance to arrive. It was delivered the following day.

Kathryn

Classificada 1 em 5 estrelas

Ordered some matching christmas pyjamas…

Ordered some matching christmas pyjamas have ordered my size and wrong size delivered, also been labelled up wrong to what was on tag inside pyjamas. Awful customer service when contacting them, no apologies. They just wanted me to send them back, im guessing at my own cost, not what you expect when buying £80 luxary pyjamas! These were purchased as a gift straight to recepitant so not so easy to just simply send back. Avoid!

6 de dezembro de 2025
Opinião espontânea
logótipo da My Christmas Pyjamas

Resposta da My Christmas Pyjamas

Hi Jade,

Thank you for taking the time to leave a review, and I'm sorry again for the sizing mix-up between the top and bottoms on your order - that was a genuine labelling error on our side.

Looking back at your conversation with the team, I can see they replied with an apology on their first reply and offered a full refund or exchange, and repeated that offer throughout.

You let us know you'd like to keep the pyjamas, as they'd already been given as a birthday gift, which we completely understood - but a partial refund for items you're keeping isn't something we're able to offer.

You were never asked to cover any return cost, as no return was made or wanted.

Kathryn

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