My Club Group Opiniões 

465
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

I and a group of friends used My Club to source some netball dresses for a weekend away, and I was thoroughly impressed with every aspect of my experience. Dean was exceptionally helpful and patient... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

They were excellent to deal with from the moment we started. Nothing was a problem and they sorted all our logos out for us. They shirts did take a while to arrive however, they were clear from the be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am part of a cycling team that was celebrating 20 years of touring together. I wanted 12 commemorative cycling jerseys for our 2026 trip, but I left it late to order the jerseys. While lead time is... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Couldn’t be more pleased with the kits we ordered. The quality is exceptional - lightweight, breathable, and durable enough to handle the demands of Gaelic Football. The customisation was flaw... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupas desportivas
  2. Loja de t-shirts personalizadas
  3. Loja de estampagem de roupa
  4. Loja de artigos desportivos
  5. Fabricante de vestuário desportivo

Escrito pela empresa

My Club Group is a UK-based custom sportswear company, supplying high-quality, fully sublimated teamwear to clubs, schools, universities, and organisations across the UK and Europe. We create bespoke kit for a wide range of sports, including football, netball, rugby, and many more as well as a full range of training wear. Everything is fully customised to your team, with clear, all-inclusive pricing that covers design, club badges, sponsor logos, names, and numbers. Our aim is to make ordering custom kit as simple and transparent as possible. Whether it’s setting up a free branded online club shop so members can order directly, or giving our customers full visibility of their order through our dedicated customer portal, we’re here to make the process easier from start to finish. From your first enquiry to final delivery, we focus on great service, quality products, and a smooth experience, helping every team look and feel their best.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

465 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,8

Todas as opiniões

(465)

146 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Five star treatment

The service was very helpful well thought out, extremely efficient and My Club were always there to advise with a professional, courteous and energetic attitude.

In addition to this, because I am running a charity football match for leukaemia in teenagers My Club donated the kit to me for free.

It doesn’t get much better than that thank you very much to everyone at My Club !

12 de junho de 2025
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Resposta da My Club Group

Thank you so much for your wonderful review! We are really touched by your kind words and it was an absolute pleasure to support such a meaningful cause. The whole team is thrilled we could help, and we wish you every success with your charity match. We are always here if you need us again—thank you!

Classificada 5 em 5 estrelas

Huge Order, Quick Turnaround, Very Impressed

We needed a large order of 300 jerseys for a corporate event on an incredibly short timeline. James Monk and the team over at My Club accommodated every wish we had and somehow managed to get our jerseys to us even earlier than anticipated. The quality is great, and they've been a big hit on our side. Many, many thanks!

2 de julho de 2025
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Resposta da My Club Group

Thank you so much for your fantastic review! We are really glad to hear the jerseys were a hit and that we could deliver on time for your event. James and the team loved working on this with you. We’d be thrilled to help again anytime—just say the word!

Classificada 5 em 5 estrelas

Tour Tops

Needed to get our Hockey Tour tops from here, and it was such an easy process! Elliott was especially helpful! Loved how they came out

23 de maio de 2025
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Resposta da My Club Group

Thanks so much for the lovely review! We are glad the tour tops were a hit—and thrilled to hear Elliott made the process nice and easy. If you ever need kit for your next tour or team event, we’d love to help again. Just give us a shout! Hope you had a great time on tour! 🏑👕

Classificada 5 em 5 estrelas

Great experience and contact all the…

Great experience and contact all the way thru the process, great quality of the shirts, arrived ahead of schedule also and couldn't complain about the price, definitely would use again

27 de junho de 2025
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Resposta da My Club Group

Thanks a lot for the kind words! We are really pleased everything went smoothly—from start to finish—and that you were happy with the quality, timing, and price. We'd love to work with you again any time! 👕👏

Classificada 5 em 5 estrelas

Perfect!

Needed some custom jerseys for a stag do, the process was incredibly easy and the quality of the final product was first class. Would recommend!

27 de junho de 2025
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Resposta da My Club Group

Thanks so much for the great review! We are thrilled the jerseys hit the mark for the stag do. Sounds like a brilliant time. Glad the process was smooth and the quality impressed. We really appreciate the recommendation! 👏

Classificada 5 em 5 estrelas

Brilliant experience

My Club were brilliant with our order. The kits arrived earlier than we expected, and were brilliant quality! Can’t fault the customer service from Teddy, time to produce and quality of the kits, as well as them looking great!

21 de junho de 2025
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Resposta da My Club Group

What a brilliant review!! Thank you! We are so pleased the kits arrived ahead of schedule and hit the mark on quality and design. Teddy will be buzzing to know he made a difference. It means a lot that you took the time to share this—we don’t take it for granted.

Classificada 5 em 5 estrelas

Eliott treated me and my teams kit very…

Eliott treated me and my teams kit very well. What a guy

26 de junho de 2025
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Resposta da My Club Group

Thanks so much for the review! Really glad to hear Elliott looked after you and the team. He will be pleased to hear it. Appreciate you taking the time. Best of luck to you and the team.

Classificada 1 em 5 estrelas

Would NOT recommend

I am extremely disappointed and frustrated regarding the service I received during my recent order of netball dresses from my club. If I could rate these 0 stars, I definitely would.

When the dresses arrived they were not up standard. The quality was disappointing as the dress shapes was not made to fit a female silhouette. The dresses were all 4cm shorter than the size guide and all over measurement were out least 1-3cm.

When contacting myclub, the communication was poor and inconsistent from the offset. It was extremely difficult to get clear updates on the progress of my order, and I often had to follow up multiple times to receive even the most basic information. This lack of communication made the entire process unnecessarily stressful and unprofessional. Most concerning was the fact that multiple deadlines were promised and then repeatedly missed.

After calling and sending multiple emails with no prevail, I demanded a refund for the kit and stated I would be leaving a bad review online. It wasn’t until this point that I was contacted by one of my clubs CEO’s who had arranged for an immediate refund.

To make matters worse, after expressing these concerns and receiving my refund, I was offered a complimentary netball kit as a goodwill gesture. However, after accepting the offer and replying to your email, I have not received any further communication. It has now been a month since this was promised.

This experience has left me deeply dissatisfied, and I feel let down by myclubs handling of the entire transaction.

12 de março de 2025
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Resposta da My Club Group

Hello Sophie.
We are very, very sorry you have been caught in the middle of our operational issues around netball kit. We at no point expected this situation to drag on for so long. You should have been informed in a more timely fashion when we hit any further delays, and we apologise for these missing updates. We have taken steps to address this internally. We will continue to update you further by email.

Classificada 5 em 5 estrelas

We have used this company twice now and…

We have used this company twice now and both times we have found them very helpful and efficient.
They designed our kit and sent in a timely fashion.
Excellent service.

18 de junho de 2025
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Resposta da My Club Group

Thanks so much for the great review and for coming back to us again! We are really glad to hear everything went smoothly and that you were happy with the service. Just give us a shout when you are ready for the next kit. We'd love to help again!

Classificada 4 em 5 estrelas

A challenging project but My Club delivered!

Towards the end of last year, we got in touch with My Club hoping they could print the football kits we needed for our project.

Being a very custom and complex order, it took a lot of communication between us and My Club to produce the final design.
However, when we finally received the kits, we couldn't be happier and more satisfied!

We'd really like to thank My Club for helping us to bring our vision to life. Very special thanks to Teddy Daniels for patiently assisting us during all the stages of our order.

- Digital Dreams Machine Ltd

1 de janeiro de 2025
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Resposta da My Club Group

Thank you so much for your kind words! It was a real pleasure working with you on such a unique project. We are thrilled you are happy with the final result. Teddy will be especially chuffed to hear your feedback! Looking forward to working together again in the future. ⚽

Classificada 5 em 5 estrelas

KEPT TO LEAD TIME AND great purchase

9 de maio de 2025
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Resposta da My Club Group

Thank you so much for your lovely review! We are delighted you are happy with your purchase and that everything arrived within the expected lead time. Hope to see you order again in the future! 😊

Classificada 5 em 5 estrelas

Great Experience

What a great experience we have just had with this business ordering tops for our U13 Netball squad.
From the help we received designing our tops, advice with regards to the different materials, easy payment and a very quick turn around with delivery.
Highly recommend this company.

8 de junho de 2025
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Resposta da My Club Group

Thanks so much for the fantastic feedback! We are thrilled to hear the Netball squad tops came together without a hitch. From design advice to quick delivery. It’s brilliant to know we could make the whole process easy and get you match-ready in no time. Can’t wait to help you kit out the team again soon!

Classificada 5 em 5 estrelas

Cannot fault MyClub in any way

Cannot fault MyClub in any way. Alex was always excellent to work with and kept us up to date with our orders. Everyone at our bowls club loves the material and the shirt, designing online was easy.
Excellent quality and service from minute one.

31 de maio de 2025
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Resposta da My Club Group

Thanks so much for the fantastic review! Alex and the team are thrilled to hear you had a smooth ride from start to finish. We love making sure your club looks and feels great out on the green. Whenever you are ready for the next round, we are here to help you kit out the team again!

Classificada 5 em 5 estrelas

Made the lads look sexy in our matching…

Made the lads look sexy in our matching kit at the sports festival got loads of compliments kept us cool and looking smart

31 de maio de 2025
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Resposta da My Club Group

Love hearing that your lads looked sharp and feeling cool out there! Nothing like matching kits to boost the team spirit and score some style points too. Whenever you are ready to gear up for the next event, we’ve got you covered!

Classificada 5 em 5 estrelas

Myclub - amazing service

Myclub gave an amazing service from start to finish. With a very short turnaround time for an important match they overcame major challenges to have the kit ready in time for us. Brilliant service with excellent communication.

14 de maio de 2025
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Resposta da My Club Group

Thanks a million for the amazing feedback! We are so glad we could get your kit sorted and over the line in time for the big match, which we hope went well. Great communication & quick turnaround, sounds like a perfect team effort! Let us know when you are ready for the next one.

Classificada 5 em 5 estrelas

Simple and easy to use and deal with

Simple and easy to use and deal with. Designed our kit and the finished product is superb! Dean was extremely helpful and prompt with his actions, made the whole experience so easy. Will use again very happy

6 de junho de 2025
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Resposta da My Club Group

Thanks a lot for sharing your experience! We are so happy to hear that Dean made everything so simple and easy for you, and that your finished kit came out looking superb. We will be here whenever you are ready to kick off your next order!

Classificada 5 em 5 estrelas

Great Service from start to finish

Great Service from start to finish, always available via email for any questions. Very smooth process and nothing is too much to ask, would recommend and use again.

4 de junho de 2025
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Resposta da My Club Group

Thank you so much for your kind review! We are delighted to hear you had a smooth experience and that we could help with all your questions. Your recommendation means the world to us, and we look forward to working with you again.

Classificada 5 em 5 estrelas

Product & service is first rate

Product is first rate, as was the service during the order process and also the follow up. Thank you to James Monk and team.

2 de junho de 2025
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Resposta da My Club Group

Thank you for your kind words! We're delighted to hear that you were impressed with the product and the service throughout – from start to finish. James and the team will be thrilled to know they made a positive impression. Thanks for choosing us, and we look forward to working with you again!

Classificada 5 em 5 estrelas

perfect

the customer service provided by my club group was nothing short of excellent! Summer Collinson particularly, helped me every step of the way, from getting a quote, to submitting my designs, and eventually receiving my kit! she was brilliant. i am so pleased with the quality of the kit as well as how true to size it was.

16 de maio de 2025
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Resposta da My Club Group

Thank you for your wonderful feedback! We are thrilled to hear that Summer provided such excellent support and that you are so pleased with the quality and fit of your kit. We look forward to working with you again!

Classificada 5 em 5 estrelas

Very good service

Very good service, good comunication from Teddy and end product looks better than the sketch just hoping the tops stay looking good but no issues so far. Thanks and will use you guys again.

30 de abril de 2025
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Resposta da My Club Group

Thank you for your kind feedback! We are so glad to hear you were happy with the service and the final result. We will be here whenever you need us again!

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