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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very friendly and understanding, go through every single detail to make sure you fully understand what they are explaining. Would recommend to anyone looking for help with debt!

A empresa respondeu

Classificada 5 em 5 estrelas

Everyone was very friendly and took the time to listen , everything was explained to me. Even though I could get free advice with other providers I feel like you deserve my custom . I can’t thank ever... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

10/10 service. Great help and support. Made me feel free again and a massive weight lifted off my mind. No more sleepless nights worrying about debt. Highly highly recommend.

A empresa respondeu

Classificada 5 em 5 estrelas

Helped me decide on a path forward with no confusion, friendly advisors, and took a lot of stress and worry off my back

A empresa respondeu

Informações sobre a empresa

  1. Serviço de insolvência
  2. Alívio de dívida

Escrito pela empresa

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

408 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 35% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing customer service!

Very friendly and understanding, go through every single detail to make sure you fully understand what they are explaining. Would recommend to anyone looking for help with debt!

30 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Stephanie,

Thank you for your kind feedback.

We’re really pleased to hear that you found our team friendly and understanding, and that everything was explained clearly to help you feel fully informed.

We truly appreciate your recommendation and we are here for you every step of the way on your journey.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

It's been very good with the help and…

It's been very good with the help and advice for me starting my det plan thanks

30 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Kelly,

Thank you for your feedback.

We’re really pleased to hear that you’ve found the help and advice useful while getting started with your debt journey.

We appreciate you taking the time to share your experience and here for you every step of the way.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Helped me decide on a path forward with…

Helped me decide on a path forward with no confusion, friendly advisors, and took a lot of stress and worry off my back

27 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Inundo,

We appreciate you taking the time to share your experience.

We’re really pleased to hear that we were able to help you find a clear path forward and ease some of the stress and worry. It’s great to know our advisors made the experience friendly and straightforward for you.

We're here for you every step of the way on your journey.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

10/10 service

10/10 service. Great help and support. Made me feel free again and a massive weight lifted off my mind. No more sleepless nights worrying about debt. Highly highly recommend.

27 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Kay,

Thank you for your amazing feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that you feel a weight has been lifted and that you’re no longer losing sleep over things. Knowing we’ve been able to support you and make a positive difference means a lot to us.

Thank you for your recommendation — it’s truly appreciated.

My Debt Plan Team

Classificada 5 em 5 estrelas

Absolutely wonderful people helping…

Absolutely wonderful people helping people nationwide for a debt free life. My experience was amazing. Well on my way to having more disposable income and all my debts into 1 affordable monthly payment

26 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Dan,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you’ve had such a positive journey with us and that you’re already seeing the benefits of having everything in one affordable monthly payment. It’s great to know you’re feeling more in control and moving towards a more comfortable financial future.

Thank you again for your kind words, and we are here to support you every step of the way.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Well explained and good to go with this…

Well explained and good to go with this company.

26 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Sabiha,

Thank you for your feedback.

We’re really pleased to hear that everything was explained clearly and that you felt confident choosing to go with us.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Staff are friendly and supportive and…

Staff are friendly and supportive and professional
They do not use jargon and explain everything in a clear and concise manner

25 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Corrine,

Thank you for your feedback.

We’re really pleased to hear that you found our team friendly, supportive, and professional. It’s great to know that everything was explained clearly and without jargon, so you felt fully informed throughout.

We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Classificada 1 em 5 estrelas

got refused help .my kids will have no…

got refused help .my kids will have no food each week now

19 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hello,

We’re very sorry to read your review and to hear your concerns — we understand how difficult this situation can be.

Unfortunately, we’ve been unable to locate your details based on the name provided, so we can’t review your specific circumstances. All of our recommendations are based on individual income and expenditure assessments, and while we always aim to help as many people as possible, not every situation is suitable for an IVA.

Where we’re unable to offer this solution, we do try to provide guidance or signpost alternative options that may be more appropriate.

We’re truly sorry we couldn’t help on this occasion, and we sincerely hope your situation improves and that you’re able to find the right support for you and your family moving forward.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Great confident and clear

Great confident and clear, understanding all situations. Thank you for your assistance

16 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Marley,

Thank you for your kind feedback.

We’re really pleased to hear that you found the service clear, supportive, and understanding. We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

I was so nervous did not know who to…

I was so nervous did not know who to turn to but once i reached out to debt plan everything fell in place smoothly very happy

16 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Tazim,

We appreciate you taking the time to share your experience.

We’re really glad you reached out to us and that everything felt much smoother once you did. It’s great to hear you’re feeling happier with things now.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Very compassionate and understanding of…

Very compassionate and understanding of my financial situation. They spoke through all my options and supported me to get the right plan for me. Highly recommend to anyone.

16 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Tracy,

We’re really pleased to hear that you felt supported and that everything was explained clearly while exploring your options. It’s great to know we were able to help you find the right plan for your situation.

We truly appreciate your recommendation.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Everyone was very friendly and took the…

Everyone was very friendly and took the time to listen , everything was explained to me. Even though I could get free advice with other providers I feel like you deserve my custom . I can’t thank everyone enough for their help. Liam McMahon was especially great so please give him this positive feedback.

11 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Harrison,

Thank you so much for your lovely feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you felt listened to and that everything was clearly explained throughout. It means a lot that you chose to go ahead with us, and we’re grateful for your trust.

We’ll be sure to pass your feedback on to Liam — he’ll be really pleased to hear the positive impact he’s made.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Absolutely brilliant went through everything

Very helpful went through everything step by step explaining everything throughly really put my mind at ease which I'm grateful for every member of staff I spoke to was friendly polite and helpful i would highly recommend anybody need help to use this service

12 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hello,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that everything was explained clearly and that our team were able to put your mind at ease. It’s great to know every interaction you had was friendly, polite, and helpful.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

They people I spoke to on the phone…

They people I spoke to on the phone were friendly, explained everything in detail without judgement and listened when I explained certain reasons and circumstances

13 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Adam,

We appreciate you taking the time to share your thoughts.

We’re really pleased to hear that you found our team friendly, understanding, and non-judgemental. It’s important to us that everyone feels listened to and supported, so we’re glad this came across during your experience.

Thanks,
My Debt Plan Team

Classificada 5 em 5 estrelas

Amazing staff and service

Every member of staff that I have spoken to at My Debt plan have been absolutely amazing. They have been kind, supportive, understanding and extremely helpful. They made sure that I knew what all my options were in a clear way so that I was fully informed to make the right decision for me. They have put my mind at ease and helped me to see that there is a light at the end of the tunnel. I cannot thank them enough. I would highly recommend them.

12 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Lucie,

Thank you so much for your thoughtful feedback — it really means a lot to us.

We’re delighted to hear that every member of the team has been kind, supportive, and helpful throughout your experience. Making sure you feel fully informed and confident in your decisions is incredibly important to us, so it’s great to know this came across.

We’re especially pleased to hear that we’ve been able to put your mind at ease and help you see a positive way forward.

We truly appreciate your recommendation, and we're here to support your every step of the way on your journey.

Thanks,
My Debt Plan Team

Classificada 4 em 5 estrelas

Great So Far

So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief

12 de março de 2026
Opinião espontânea
logótipo da My Debt Plan

Resposta da My Debt Plan

Hi Chloe,

Thank you for sharing your feedback.

We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.

Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.

Thanks,
My Debt Plan Team

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