Took on a minor's debt from the IONOS Group and then hung up on me when I started questioning their policies. Used to be called Arvarto Financial Solutions Ltd, which has 1 star on Trustpilot... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The person I spoke to was incredibly helpful, polite and understanding. If you're worried or anxious about being in debt, it really does make you feel better if you get the courage up and take the plu... Ver mais
A empresa respondeu
Thames water chase you a couple of weeks after sending the bill They mis manage our supplies and pipes And rake in billions to give to their shareholders their management has almost bankrupted... Ver mais
Hi had the best experience. I'm so thankfully to Dawn she didn't just help me she was like a ray of sunshine and best personality. I haven't laughed like that for a very long time. I feel alot li... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies.
Informações de contacto
9 George Square, G2 1DY, Glasgow, Reino Unido
- 03445714030
- contactus@MyEPFS.com
- myepfs.com
4,3
Excelente
436 opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady was very professional
The lady was very professional. Unlike the customer service from Plusnet
1 de outubro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide this feedback. We appreciate the review.
Excellent customer service great support
Excellent customer service great support
26 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide a review. It's great to know you received excellent customer service.
Good development in connectivity
Good development in connectivity, but very hard to access investment to grow.
23 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for the review.
Don't be frightened
Your team made things easy to understand and put my mind at ease when doing a payment plan. My past dealings with creditors had left me frightened, from the go your team treated me like friends,
22 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
That is great to hear. We appreciate this feedback and are glad to know that the team made things easy.
They are very professional
They are very professional.
They try to help their customer.
Love all of them. ❤️❤️❤️❤️❤️
18 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide this feedback, it is much appreciated.
Big thanks to Sean for being very…
Big thanks to Sean for being very informative and great communication!
17 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you, we'll ensure to pass the feedback onto Sean.
Understanding
Good customer care service and understood everything and sorted out was a nice experience to be understood
12 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking time to provide the review. We appreciate it.
Really patient.
11 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thanks for the review. It is much appreciated.
Spoke with June who have great customer…
Spoke with June who have great customer service and solve my problem with full of patience such a lovely staff.
11 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thanks for the feedback on June. We'll be sure to pass your kind message on. We appreciate you taking the time to provide a review.
Helpful advice
Good advise and help.Very polite and clear communication.
10 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for the feedback; it is much appreciated. We are pleased to know you found our team to be very polite and our communication to be clear.
This is a very fair company to deal…
This is a very fair company to deal with paying debts and fines is never nice 👍🏾 but these people make feel not so bad
8 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide this review.
Very understanding of my presant issues
Very understanding of my present circumstances. Very polite
3 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide a review.
incredibly friendly and professional…
incredibly friendly and professional customer service with attention to detail
30 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide your feedback. We are glad to know you found our team to be friendly and professional.
Very happy very happy very happy
Very happy very happy very happy
2 de setembro de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Resposta da EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Very piliot and helpful with the…
Very piliot and helpful with the information that I need and I will get this resolved and I need help and advice please and training
25 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide a review. It's much appreciated.
Not bad company tbh
Not bad company tbh, dealt with a few in my time and these are not bad
22 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide a review. We appreciate your feedback.
My Experience With EP Financial Solutionswas very good
My experience was very good. After a few questions to make sure that I, whom am a Pensioner, was covered to pay all my other bills, my transaction was handled very efficiently, kindly and compassionately. I would recommend EP Financial Solutions to anyone who is perhaps having problems with outstanding debts. They are very polite and handle elderly people very sensitively.
19 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you so much for sharing your experience. We’re really glad to hear you felt treated with kindness and compassion, and that the process was handled efficiently for you. It means a lot to know our support is making a difference, and your recommendation is greatly appreciated.
This company does zero due diligence or…
This company does zero due diligence or research and just takes anything that falls in their hands, they have tried to charge minors and people that don’t exist money!!
19 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Hi there, thanks for taking the time to share this feedback.
We want to reassure you that we only work with trusted and well-established brands, and our role is to support people who find themselves in financial difficulty. At the same time, when something doesn’t look right, we make sure to support escalating the circumstances back to our clients so it can be properly investigated.
From what you’ve said, it sounds like this may be a case of incorrect or fraudulent credit being set up, which is something we take very seriously. We absolutely don’t want to be contacting minors or people who aren’t responsible for the debt, and we’ll always step in to put things right if that’s the case.
If you’re happy to share some details with us directly, we can look into this straight away. You can reach our team at complaints@myepfs.com, and we’ll make sure this is properly investigated for you.
My Advisor’s approach
Your advisor listened and understood everything that I had explained to her!
Her response was very reassuring and I was told that the relevant information would get relayed back to the company in question and that she will contact me again if necessary! I found this advisor to be very polite and helpful very professional and understanding more than I can say about the company chasing up Full Payment when I’ve always paid monthly!!!
18 de agosto de 2025
Opinião espontânea
Resposta da EP Financial Solutions
Thank you for taking the time to provide feedback on the Advisor who supported you. We are very pleased to know they were polite, helpful and listened and understood.
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