Grub Club Pets | B Corp™ Opiniões 

734
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The company is very helpful and the food has done wonders for our dog. Our Dog suffers with IBD and is extremely sensitive to poultry, Beef and Pork protein. Thier Food has helped with his Dirty Ear... Ver mais

Classificada 5 em 5 estrelas

My German shepherd dog TIGER loves grub club. We use it in addition to his pure wet food as a kibble on top. He loves it so much we use it as treats when training and out on our explorations around th... Ver mais

Classificada 5 em 5 estrelas

I absolutely love the idea behind Grub Club! My dog has a chicken allergy, so finding a good alternative protein source is always a priority for us, and insect protein is a brilliant idea. The custo... Ver mais

Classificada 5 em 5 estrelas

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN WITH OUR PUPPY FRENCHIE, AFTER 6 MONTHS OF LOOSE POO'S AFTER HER FIRST DINNER OF ALL DAY BUFFET HAD HER FIRST SOLID POO YIPPEE SKIN WAS BETTER TOO BUT HAVE SIN... Ver mais

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Escrito pela empresa

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


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4,8

Excelente

TrustScore: 5 em 5

734 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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Geralmente responde em 14 horas

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4,8

Todas as opiniões

(734)

153 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing Pet Food – Solved My Dog’s Allergies and Good for the Planet!

I can’t recommend this pet food enough! My dog absolutely loves it, and mealtime has never been easier. More importantly, it has completely solved his allergy issues. Since switching to this hypoallergenic formula with a novel protein, his itching and digestive problems have disappeared. It’s such a relief to see him happy and healthy again!

On top of that, I love that this brand uses a sustainable protein source. Knowing that I’m feeding my dog something nutritious while also helping the environment is a huge plus. If you’re looking for high-quality, eco-friendly pet food that’s great for sensitive dogs, this is the one to get!

5 de fevereiro de 2025
Classificada 5 em 5 estrelas

Trustworthy company, great customer service

My extremely fussy cockapoo wouldn't so much as as lick the food or treats... Apparently she's in the 1% who don't like it but I expected as much. Grub club were true to their word, I got a refund the day after I applied for it no questions asked. Only refunded for the main bag of food but that was more than fair. Great customer service. The friend who recommended them has a dog that loves the food btw

18 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Now that's what I call service..!

Wow! I ordered a new bag of Grub Club for my dog yesterday and it was delivered today, that's what I call service! My dog is a very fussy eater but he really enjoys Grub Club, I actually think he believes its a treat to have it! Very glad I've found it, I have a very healthy dog and I think that's down to good food choice for him. I also like supporting an ethical business. Great job!

21 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant in every way.

Customer service is excellent and the txt reminders about your next order has been so useful being able to skip or postpone for a week is a brilliant idea.
Can't wait for Ralph our (frenchie) to try the wet food.

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My dog loves his grub club

My dog loves his grub club. I mix it with a touch of warm water. Delivery is quick and lovely that you can pop your empty bag into the recycling 😁

11 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Subscription is so easy to manage- love…

Subscription is so easy to manage- love that I can “skip” an order if needed by replying to the reminder text that gets sent. Customer Service is fantastic & personable. Most importantly- dogs love the food! Waiting patiently for the wet food to come out following the trial!!! Would 200% recommend Grub Club

17 de dezembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Great product

Great product, great company, staff so helpful, sadly let down by delivery company. Delivery company informed me delivery date which was later than expected. Grub club quickly reacted to my complaint and sent another order which I paid for, on a next day delivery which sadly turned up 4 days later. I accept that maybe I left my first order a little late as we were gauging our dogs consumption of the great product but feel this great company has been let down by delivery agent. I have just ordered the same product again, but from a third party company using Amazon delivery, and it worked well. At least Grub club gets the sale still.

17 de novembro de 2024
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Hi Michael,

thanks for taking the time to leave us a review. I've just taken a look at the order details and our Customer Care logs and can see that the GC team moved super quickly to resolve the delivery delay. We're sorry about the courier delay and while 98% of our deliveries don't face any delays, on the odd occasion there are delays outside of our control - especially in the week or two leading up to Black Friday/Christmas when there's extra load on couriers.

In terms of our standard delivery timelines, we don't offer a next day service and our standard delivery promise is 2-4 working days, although 98% of orders placed before midday are delivered next working day :) In your case, I can see that your original order was placed on Saturday 16th November and delivered Thursday 21st November, within 4 working days.

I'm glad that you had a great experience ordering our products on Amazon. However, I'd encourage you to order directly as you'll then be able to benefit from our loyalty program and subscription discounts.

Thanks for the review once again and we're obviously disappointed in the 3 stars but given the circumstances, the team did their utmost to ensure your delivery got to you ASAP.

#BugsTasteBest
Team GC

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