Grub Club Pets | B Corp™ Opiniões 

729
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love the idea behind Grub Club! My dog has a chicken allergy, so finding a good alternative protein source is always a priority for us, and insect protein is a brilliant idea. The custo... Ver mais

Classificada 5 em 5 estrelas

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN WITH OUR PUPPY FRENCHIE, AFTER 6 MONTHS OF LOOSE POO'S AFTER HER FIRST DINNER OF ALL DAY BUFFET HAD HER FIRST SOLID POO YIPPEE SKIN WAS BETTER TOO BUT HAVE SIN... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rang and spoke to someone prior to making my order. Extremely happy as they were professional and friendly and very helpful . Follow up of emails to see how your pet is doing with transition of food... Ver mais

Classificada 4 em 5 estrelas

This food has been great for our sensitive boy, his skin is loads better and he no longer smells! The service is great and the subscription makes it very easy to manage. Only thing I've noticed is he... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


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4,8

Excelente

TrustScore: 5 em 5

729 opiniões

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4,8

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164 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

One of my dogs suffered very badly with …recurring ear problems

One of my dogs suffered very badly with allergic skin conditions and recurring ear problems. Constantly at the vets and miserable- cracked, damaged & bleeding ear tips due to the head shaking associated with recurring ear problems. We had done every rare and novel protein elimination dirt under the sun. From a breed specialist fb page i was recommended this and it has definitely helped. she can only eat this kibble and white ocean fish anything else causes a flare up. Naturally I will also say service and delivery timescales are consistently excellent and regular rewards as a subscriber :-) a much happier Rhodesian ridgeback now is a fan. PS the non allergic Rhodesian ridgeback also loves this so much so i had to put her on it too !!!!! ;-)

2 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

All day buffet

Grub club all day buffet has been a firm favourite for our three frenchies for over a year now and they look great on it . They usually go off other foods but this has stood the test of time . The fact it is hypoallergenic and frenchies are notorious for allergies is excellent. I will continue to continue to use grub club until my dogs tell me otherwise.

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good stuff!

Our dog loves the food. Great for her digestion and coat. Great customer service and easy to manage subscriptions.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product

Fantastic product. My dog did have a sensitive digestive system. Since using all day buffet he no longer experiences these symptoms

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We love our grub club and wouldn’t eat…

We love our grub club and wouldn’t eat anything else. Love max and Lola

19 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you Max and Lola (and Georgi 😉)! 💛 We love hearing that you’re such big Grub Club fans. It means a lot to know our food is your go-to. Big cuddles to you both from all of us 🐶✨

Classificada 5 em 5 estrelas

Xmas dinner sorted!

Our latest Grub Club All-Day Buffet ordered and delivered with no issues! Plenty of Grub in-hand for our spaniel who loves it - that his xmas dinner sorted ........

12 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you for the lovely review 💛 Great to hear your All-Day Buffet arrived without a hitch and that your spaniel is all stocked up and ready for Christmas! We love knowing our food is part of your festive plans. Give them a big cuddle from us 🐶✨

Classificada 5 em 5 estrelas

After trialling many big brand kibble…

After trialling many big brand kibble our 2 franchise were fusspots and had squitty bums but then we found these guys! No more trouble and great value and earthly friendly! They love it!

16 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thanks so much for sharing this 💛 We’re really happy to hear your two have finally found a kibble that keeps their tummies settled. Fussiness and squitty poos are such a common combo with Frenchies, so it’s great to know Grub Club has been a good match. And we love that they’re enjoying it too! Thanks for the kind words about the value as well.

Classificada 4 em 5 estrelas

My dogs live this food and did set up…

My dogs love this food and did set up subscription. Unfortunately they've changed delivery to Yodel,who are absolutely useless. So will no longer be buying,unless its available in shops to buy.

10 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Hi Tracey,
thanks so much for taking the time to review us and so glad to hear your dogs love their Grub.

I appreciate your feedback regarding couriers. It's such a tough one as everyone has differing opinions on couriers so it feels like we can't win in that regard.

What I can say for sure, is that our customer service is second to none and if there's ever a delay with a delivery, our team do everything possible to rectify the issue. I appreciate your recent order was slightly delayed due to our warehouse move and courier change but I can assure you that if you stick with us, we'll do everything we can to ensure your Grub is delivered on time and if Yodel are not reliable in your area, we can arrange for a different courier to handle your orders specifically :)

I hope that's helpful. I wouldn't want something like this to cause you to go elsewhere! We really value our loyal customers so we'll do whatever we can to keep you.

If there's anything else you need, please give us a shout anytime.

thanks
Ale

Classificada 5 em 5 estrelas

My 4 dogs absolutely love it

My 4 dogs absolutely love the insect protein kibble. We have introduced our rescues to it gradually and they both are doing really well on it
Delivery is always when promised quality is consistent (not that I taste it of course). Been using grub club for a few years now and would not change back to any other food.

1 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

This is such a joy to read Jon... thank you! We love that all four dogs are big fans of the kibble, and it’s brilliant to hear your latest additions have settled into it so nicely. Really appreciate the shoutout about delivery and consistency too. It means a lot that you’ve trusted us for so long 🐶✨

Classificada 5 em 5 estrelas

Does your dog suffer with allergies?

If you have a dog that suffers with food allergies then please read this!

I have a 6 year old Frenchie. Every vet she’s ever seen has said that she is the most allergic dog they’ve ever seen.

We’ve tried everything to help her and nothing works. She’s on Apoquel and always will be but no matter what she eats the Apoquel doesn’t stop her completely.

She’s suffered with itchy, red bleeding skin, bald patches behind her ears, bleeding back passage and constant ear infections, not to mention covered in hives that she scratches until she’s red raw and bleeding. It’s been heartbreaking.

A few weeks ago the vet suggested insect based food. My reaction was nah! Definitely not! But then I decided to look into it and amongst other suppliers I saw Grub Club Pets. So, I bought a 1.5kg bag of All Day Buffet and my husband said what a waste of money, you know it won’t work. Well, we’ve been very pleasantly surprised. All of her symptoms have gone away. No more scratching, no more head shaking, no more bleeding!! She’s a different dog!

At first it looks expensive but it’s not! In fact it’s slightly cheaper that my other dogs food. Is £1.28 a day to feed your dog? I don’t think so! My dog could only eat carrots, broccoli and cauliflower which is not nutritional. But now I know she’s getting everything she needs and her life is so much more comfortable and I’m not in tears seeing her bleeding and scratching like mad. I am gobsmacked how quickly it’s worked and so is my vet.

I cannot tell you just how grateful I am for this product. Thank you Grub Club X

6 de novembro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Wow, Sheri - This review really touched us, thank you for taking the time to write it 💛 Your Frenchie has clearly been through so much, and to hear she’s now comfortable, settled, and symptom-free is just incredible.

Insect protein can be a real turning point for dogs with deep-rooted allergies, and we’re so glad you gave it a chance, even after all the setbacks. It’s wonderful to know she’s not only tolerating the food but thriving on it.

Thank you again for trusting us on such an important part of her care. We’re so happy she’s finally getting the relief she deserves. As usual, if there's anything you need, you know where to find us!

Classificada 4 em 5 estrelas

Dog seen to kike it

I chose this dog food as my dog experiences allergies. They like the taste and the biscuits are not too big

11 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Really appreciate you taking the time to leave this. It’s great that the biscuits are the right size and that the flavour’s a hit. Our hypoallergenic insect protein is designed for sensitive pups, so we hope you notice things improving soon 💛

Classificada 5 em 5 estrelas

Great communication from this team

Great communication from this team

Food is being introduced slowly
But going down very well
Only because dog has medical issues
But so far so good

30 de outubro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you for the lovely feedback. We’re happy to hear the food is being accepted well so far, especially with your dog’s health considerations. Slow introductions make all the difference, so you’re doing exactly the right thing. We’re always here if you need support as you continue the switch 💛

Classificada 5 em 5 estrelas

Solved my dog's allergies after years

We've been trying to find a fix for Baxter's allergy for years, and Grub Club has finally done it. He loves his mealtimes now, and his skin has cleared up completely.

Both our lives and happier and easier now - can't recommend highly enough!

27 de outubro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

This is such a wonderful update to read. Thank you for sharing it with us 💛 We’re over the moon that Baxter’s finally found some relief and is enjoying his meals again. When a dog feels better, everything at home feels easier too, and it means a lot to know Grub Club has played a part in that. Give him a big cuddle from us!

Classificada 5 em 5 estrelas

My dogs love Grub Club!

My dogs love Grub Club! They love the biscuits, I love the company, orders are easy to order and swift to arrive.

10 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

This is so lovely to read, Alison... thank you! We’re thrilled the Grub is a hit in your house, and even happier that ordering and delivery have been nice and easy. We really appreciate you being part of the Grub Club family 🐶💛

Classificada 5 em 5 estrelas

Great food

Great food, Gus absolutely loves it. We have the wet and dry food along with the treats. He’s doing so well on it.
Brilliant customer service, very knowledgeable and attentive.

15 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you so much for this lovely review Karen 💛 We’re really happy to hear that Gus is thriving on his food! It’s great that he’s enjoying both the wet and dry recipes (and the treats too), especially since consistency makes such a difference for sensitive tummies and skin.

And thank you for the kind words about our customer service. The team will be over the moon to hear that you’ve found us helpful and attentive.

Give Gus a big cuddle from all of us at Grub Club 🐶✨

Classificada 5 em 5 estrelas

Great company

Great company, love the idea of the food and helping the planet and our dog also loves the food so it’s a win win for everyone.

13 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you so much for the lovely review Cathy 💛 We’re really happy to hear your dog’s enjoying the food, that’s always the best part for us!

And it means a lot that you appreciate the idea behind Grub Club. Our focus is always on creating gentle, hypoallergenic nutrition for sensitive dogs, and if we can make choices that are kinder to the planet at the same time, that’s a bonus we’re proud of.

Thanks again for the support, and give your pup a big cuddle from all of us 🐶✨

Classificada 1 em 5 estrelas

Seemingly unable to provide nutritional info...

I contacted the company on WattsApp back in August to ask about the total copper content of their foods, as my springer spaniel is both intolerant to animal protein and has recently been diagnosed wirh copper storage disease. Sadly, nobody makes a hydrolysed hepatic dog food it seems... Initially, the response was swift and friendly, and I was promised this information. But here we are in October and still no figures, despite my repeated requests. They've now completely stopped acknowledging my messages. My dog is refusing all hepatic food we can find with low animal protein, and Grub Club really was our last hope. Great to see how much they care about animals when they can't even be bothered to provide what should be basic information.

23 de outubro de 2025
Opinião espontânea
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Hi Elena,

Sorry that you've not had the information you need. In August, we reverted back with the composition information and trace additives, which you mentioned wasn't the information you were after. To give you accurate info, we've been trying to get the exact number you need - especially since it's related to a disease that your dog has, the last thing we'd want is to provide you with inaccurate or inadequate info - and as you mentioned, it's been extremely difficult to find any information about this from other brands because you're essentially looking for the total copper content across every ingredient - which isn't something we have immediately to hand.

We're doing our best to get this information from our nutritionists but as you said, it's not a basic thing at all.

That being said, I'm very sorry the level of communication you've received from us hasn't been up to scratch! As you say, we got back to you super swiftly in August but seems like we missed the message you sent us a couple weeks ago via WhatsApp.

We'll do our best to get back to you asap.

Classificada 5 em 5 estrelas

My husky is 12 years old and really…

My husky is 12 years old and really enjoys his complete food … and your customer service is excellent..

14 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thank you so much for your lovely review 💛 We’re really happy to hear your Husky is enjoying his food, especially at 12 years old. Our insect-protein recipes are gentle on digestion and rich in omegas, so it’s great to know he’s thriving on it.

And thank you for the kind words about our customer service, the team will be over the moon to hear this. Please give your boy a big cuddle from all of us at Grub Club 🐶✨

Classificada 5 em 5 estrelas

Poppy loved her treats and food

Poppy loved her treats and food . Any time I phoned / contacted you there was always a quick response

13 de outubro de 2025
logótipo da Grub Club Pets | B Corp™

Resposta da Grub Club Pets | B Corp™

Thanks so much for sharing this lovely review! 💛

We work hard to keep things quick, friendly, and helpful for our customers, so your feedback really makes our day.

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