Myhealthcarebroker Opiniões 

As an ex-pat, a primary requirement for me was a health-care broker who could simplify and explain (in English) the often complex world of the German private healthcare system. I have been with them for a number of years and have constantly found their ongoing service to be excellent! All my queries and worries have been answered fully and quickly - with clear answers and practical advice. Iris, my contact there, is first-rate and has been so supportive since I first dealt with her. German administration (in many areas) can often be difficult. Dealing with Iris and the team there gives me what is most important - peace-of-mind! I would recommend them unreservedly!

I have taken my private health insurance, with myhealthcarebroker. I give 5 on 5 for customer satisfaction. They are always available whenever we have questions, and support us with detailed explanations. Moreover they are very transparent with their responses.

Iris was extremely helpful when we were planning to leave Germany and needed to cancel our health insurance. The process seemed confusing to us at first but Iris simplified everything and handled the communications with the health insurance provider on our behalf, then chased them to expedite matters, keeping us informed along the way and resolving everything swiftly. Thank you!

I’ve been with Bettina for about a year now and I couldn’t be happier with her service. She is incredibly professional, always responsive, and genuinely helpful whenever I need support or have a question.

Bettina is always available, explains everything clearly, and really goes the extra mile to help. I’ve recommended her to several colleagues as well, and they’ve all been extremely happy with her.

It’s rare to find someone so reliable and dedicated. I highly recommend Bettina to anyone looking for an excellent insurance broker!

Bettina and Iris from My Healthcare Broker have supported me with exceptional care, patience, and expertise. They handled my private health insurance matters diligently and guided me through the complexities of the German healthcare system with clarity and professionalism.

What stood out most was their ability to make a complicated process feel manageable. Whenever I needed guidance or had questions, they were always available, responsive, and ready to help.
I am truly grateful for their support and highly recommend My Healthcare Broker to anyone seeking reliable and competent guidance with private health insurance in Germany.

myhealthcarebroker team is simply excellent ! Two years ago, I changed my public insurance to private thanks to Bettina's support and I cant be happier with the decision. Everything was very smooth and she was always available for support during that time. Two months ago, I lost my job and was scared how to handle the changes on my health insurance (I needed to legally switch to public during unemployment) and Iris, from the team, supported me during the process. She is super super helpful, following up with my documents and making sure this process runs smooth from my side. I am very happy and grateful thanks to her, luckily I found a new job and will start soon. Thus, I can switch back to private insurance and I am more than sure Iris will be the best person to help me during that time too. Overall, I highly recommend myhealthcarebroker to everyone who are curious !

5 stars, based on my experience till now, have just signed the contract.
Bettina was really patient guiding through each details, answering any stupid or valid question you might have.
She shared all the possible options with comparison and premium details for each provider.
I wish I had connected with her earlier to switch to private when I came to Germany 8 years back.
I believe I have made a right decision of this switch.. (time will tell ;) )

Super broker, very comfortable client facing services, all clear and easy handled. Always on time with no unnecessary bureaucracy amd unexpected issues. Would highly recommend!

Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care immediately. Not speaking fluent german having her is a big help.

Bettina and her team have been extremely helpful and kind from day one. They ahve supported me along the entire journey; from general advise, to comparison of potential insurance companies and plans, formalizing the switch from public to private, and all to way to follow-ups after the switch was already in place, the support has always been ther (despite the amount of questions and complications specific to my case). I am extremely happy to have chosen them as advisors and can but absolutely recommend their services!

My husband and I have been working with Iris since 2022, and we couldn’t be more grateful for her support. Over the years, she has guided us through the complexities of German health and dental insurance, explaining policies, offering sound advice, and assisting with everything we needed.

Her support became especially invaluable after the birth of my son in 2025, when I experienced medical complications and needed care from specialists. Navigating health issues as a new parent is exhausting, but Iris handled everything seamlessly and ensured we were covered and supported every step of the way.

While our German has improved over the years, having someone who can clearly explain your rights and the exact next steps in English is worth its weight in gold—especially when you are unwell or caring for a newborn. I cannot recommend Iris and My Healthcare Broker enough!

I've had an excellent experience working with Iris and the team at myhealthcarebroker.

As an American living in Germany, navigating the German private health insurance system can be complicated, but Iris has always been incredibly responsive, knowledgeable, and patient in answering my questions. She consistently follows up with HanseMerkur on my behalf, keeps me updated throughout the process, and genuinely advocates for her clients.

Even when an issue couldn't be resolved because of the insurer's policies, Iris took the time to investigate, explain what had happened, and look for every possible solution. I always feel like I'm in good hands and know that someone is looking out for my interests.

I highly recommend myhealthcarebroker to anyone looking for professional, reliable, and personalized support with German health insurance.

I can only recommend Bettina and her staff at myhealthcarebroker. Excellent service and assistance in anything related to health insurance, you are definitely in good hands!

I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly patient, knowledgeable, and guided me through all my options in perfect English. She helped me find the perfect health insurance plan for my needs without any pressure. Five stars!

Very good service. Pre, during and post service. They are always there.

I’ve been using their service for many years, and the experience has consistently been exceptional. My health insurance broker, Iris, deserves special recognition — she is truly phenomenal. You rarely find this level of professionalism, expertise, and responsiveness in Germany’s health insurance market.

Whether it’s answering complex questions, giving honest and well‑informed advice, helping with documents, or guiding you toward the right insurance contract for you and your family, they always deliver top‑tier service. I first connected with them nine years ago, and even after moving away for a while, I came back because no other broker came close. Most brokers seem focused only on earning commissions, but Iris and her team genuinely care about providing long‑term support.

I’ve known them since their freelancing days, and seeing them grow into their own company only proves how dedicated and skilled they are. When it comes to anything related to health insurance, they are my number one recommendation. In my experience, they are the best service provider in Germany for choosing the right insurance.

Bettina gave me very clear and balanced advice that was specific to my situation. I would highly recommend her services!

Bettina is a 5-star person.
She is always available to answer all questions and always gives a 5-star service/support.
I have had her as my healthcare broker for some time now, and I am fully satisfied and happy.
I strongly recommend her as your healthcare broker.

Easy process. Would use again.