My Hot Posters Opiniões 12

TrustScore: 4 em 5

3,8

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3,8

Bom

TrustScore: 4 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. Tried contacting their support via email and got either no response or a response that the tracking code would be provided within a few days. Tried calling their support phone number but it was always busy. Poster took 21 days to arrive even though I requested multiple times that the order be cancelled since it wouldn't arrive on time for our grandson's birthday. Would not recommend this company and will never use it again.

28 de julho de 2025
Opinião espontânea
logótipo da My Hot Posters

Resposta da My Hot Posters

Hi Beth,
Thank you for sharing your feedback. First and foremost, please accept our sincerest apologies for the delay in your order. We know how important birthdays are - especially for a grandson - and we are truly sorry that the poster didn't arrive in time for the celebration.
Regarding our communication, we want to ensure we're looking at the same history so we can improve. Our records show one email received on July 10th at 8:08 AM, which we responded to that same morning at 11:25 AM to confirm the order was already in the system for transit. We are concerned to hear that you felt unheard or experienced trouble with our phone lines, as that is certainly not the experience we want for our customers.
While we couldn't halt the shipment once it had entered the final stages of fulfillment, we understand that 21 days is a long wait. We’d love the chance to make this right for you.
Please reach out to us directly at sales@myhotposters.com and mention this review so we can find a solution that works for you.
Best regards,
My Hot Posters Support Team

Classificada 1 em 5 estrelas

Orde took a week to ship, two weeks later item never arrived

Order took a week to be shipped, when I contacted customer service the shipment finally was updated but a week later it never moved from the last location.

22 de junho de 2025
Opinião espontânea
logótipo da My Hot Posters

Resposta da My Hot Posters

Hi Carlos,

We’re truly sorry for the delivery issues and the delay in shipping.
As confirmed via email, we have issued a full refund for your order. We appreciate your patience and apologize for the disappointment this time around.

Best regards,

The My Hot Posters Team

Classificada 1 em 5 estrelas

ABSOLUTE CRAP!

ABSOLUTE CRAP!! They misleadingly use American branding, names and website appearance. But in reality, Cheap Chinese bullshit! Took over a month to arrive. As other reviews have said, screen printed on "material" and not paper. Wouldn't hang in a shithouse. DO NOT BUY!!

26 de abril de 2025
Opinião espontânea
logótipo da My Hot Posters

Resposta da My Hot Posters

Hi Major Perry,

We're sorry to hear that your order didn’t meet your expectations and that delivery took longer than anticipated. Some of our products are printed on canvas material rather than paper.

Please contact our support team with your order number so we can review your case and find the best solution for you.

Kind regards,
My Hot Posters Support Team

Classificada 1 em 5 estrelas

Illegal business practices

They are using my photo I took and selling it made into posters and who knows what else. Looks like I'll be contacting my lawyer again.

1 de março de 2024
Opinião espontânea
logótipo da My Hot Posters

Resposta da My Hot Posters

Hello Chris,

We’re very sorry to hear about this and understand your concern.

We work with many independent illustrators and contributors who submit images to our platform, and unfortunately we are not always able to verify the origin of every image in advance. That said, we absolutely take copyright matters seriously.

Please contact us directly with the details of the image in question so we can review it immediately. If the image is yours, we will of course remove it from our catalog without delay.

We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Best regards,
My Hot Posters Support Team

Classificada 5 em 5 estrelas

Perfect posters!

I have bought another 2 posters for a total of 3 posters. They are perfect. They have to get trimmed a little on the side so that they won't wrinkle when in the poster frame. I love that they are printed on a great quality cloth so that they won't crease or tear. Very beautifully printed! Great deal, very cheap!

4 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use

Do not use. There website is basic and misleading. Their posters are printed onto fabric the quality is appalling and the material arrives frayed down the sides. Not worth the money

18 de maio de 2021
Opinião espontânea

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