They did a fantastic job with my mother’s celebration of life! It was winter in Pennsylvania so many family and friends could not attend due to weather and issues with mobility, they hosted an online... Ver mais
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Leia as opiniões dos outros
I love how much personalization there is, from themes and stories to detailed family trees. I used the event pages to share details of my Aunt's memorial service, and it was so easy for our relative... Ver mais
A empresa respondeu
A friend of the family suggested MyKeeper as a permanent memorial for my husband. My adult kids went to work on the website which was very user friendly. I wish we could have titled folders (childhood... Ver mais
A empresa respondeu
It's refreshing to find a totally free website to post a memorial for my brother! Of course there is the option to upgrade if chose to do so but the free version allows people to post and share memori... Ver mais
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Informações sobre a empresa
Sobre Keeper Memorials
Escrito pela empresa
Online Memorials That Celebrate Your Loved One's Memory
Simple to use, customizable and designed to help you celebrate your loved one's life story.
Keeper provides the best personalized online memorial sites in memory of a loved one. Create long-lasting online memorials & tributes with comments, photos, stories and more. A true celebration of life website with an obituary, family tree, and unlimited photos and videos. Friends and family can easily contribute to the online memorial page by sharing their memories.
Virtual Funeral Services to Celebrate Life, Together.
What is a Virtual Funeral?
Hold a heartfelt, personalized service with the important people in your circle — whether you’re together in-person, virtually, or somewhere in-between — with our personalized event facilitation, planning, and assistance. Professionally Guided Services, To Reduce Stress. Our experts will help you plan and host a virtual funeral service that honors your loved one.
We're Here to Help!
Speak to a Keeper Customer Service Specialist
Our dedicated team of online memorial specialists are here to assist you over email and live chat. Reach out to us from Monday to Friday, 10am to 6pm EST.
For additional help or resources, please visit our FAQ page: help.mykeeper.com
Informações de contacto
4,6
Excelente
234 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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It’s good, nice to have
It’s good, but I’m still figuring out how to do some things.
8 de julho de 2023
Resposta da Keeper Memorials
Thank you so much, Linda, for taking the time to leave us a lovely review.
Should you have any questions, don't be shy to reach out - support@mykeeper.com
Best Wishes,
- The Keeper Memorials Team
Resposta da Keeper Memorials
Thank you for taking the time to leave us a review! We are sorry to hear you had trouble with our website.
Our customer service team is here to help you every step of the way
Best Wishes,
- The Keeper Memorials Team
MyKeeper website generally met my needs.
The MyKeeper website generally met my needs for notifying everyone about the funeral arrangements for my father and collating responses. However, the website was VERY difficult to use on a mobile phone and lots of options were missing. For example, as the event organiser I could not see the total confirmed number of attendees on my phone. Also, uploaded images are downgraded to quite low resolution making the export image function not worthwhile. It would've been great if they could at least have been at 1080P resolution so I could've exported them for the slideshows at crematorium and the wake. Resequencing uploaded photos is really long winded and there is no option to group them in sub-folders (e.g. family, work, sport, hobbies etc.)
16 de junho de 2023
Resposta da Keeper Memorials
Thank you Martin, for taking the time to leave us a review.
We are working on improving these in the near future!
Best Wishes,
- The Keeper Memorials Team
Keeper Memorials - Absolutely Brilliant
Everyone we dealt with at Keeper was totally professional and helpful. They handled a virtual memorial service we held for my mother, and I honestly can't imagine having done it without their help. They took care of the many small, technical things which allowed us to focus our full attention on remembering my mom and engaging with attendees. Rian did a phenomenal job mediating speakers. She was a pleasure to have on the call. Everyone else made setting the whole thing up so easy, and were very patient with my many questions.
If you have any doubts about using them you shouldn't. A top shelf outfit, top to bottom. Thanks, guys.
22 de abril de 2023
Opinião espontânea
Resposta da Keeper Memorials
Thank you so much, David, for taking the time to leave us this kind review. It was our honor to be a part of such a lovely service for your mother.
Best Wishes,
- The Keeper Memorials Team
I woudn't have changes one thing- You…
I woudn't have changes one thing- You all did a magnificent job helping the family finally get some closure from our loved one that passed. Many Thanks.
11 de junho de 2023
Opinião espontânea
Resposta da Keeper Memorials
Thank you so much Bonnie for taking the time to leave us a lovely review! The Virtual Funeral Team truly appreciates it - we all appreciate it!
Best Wishes,
- The Keeper Memorials Team
Excellent virtual memorial experience
When we were setting up a virtual memorial for my father, the Keeper team did a great job of coaching us and giving us the tools to have a wonderful experience which we will remember going forward, too, with the artifacts we generated such as a video of the event and a slideshow video.
11 de junho de 2023
Opinião espontânea
Resposta da Keeper Memorials
Thank you so much, Adam, for taking the time to leave us a lovel review!
It was an honor to be apart the Memorial.
Best Wishes,
- The Keeper Memorials Team
Great site. Easy to use
Your staff promptly responded to any questions I had throught the chat box. The site is user friendly even for a novice.
25 de maio de 2023
Resposta da Keeper Memorials
Thank you so much, Rebecca, for taking the time to leave us a lovely review!
We truly appreciate it
Best Wishes,
- The Keeper Memorials Team
Made the process easy to put together a…
Made the process easy to put together a page dedicated to a loved one who has passed.
5 de maio de 2023
Resposta da Keeper Memorials
Thank you so much, Martin, for taking the time to leave us a lovely review. We truly appreciate it!!
Best Wishes
- The Keeper Memorials Team
I thought people could upload videos…
I thought people could upload videos and it only seems to support photos which is disappointing.
Updated - I understand from your response that admin can upload videos, which I have done but they are not available to be viewed by anyone
24 de abril de 2023
Resposta da Keeper Memorials
Hi Taryn,
Thank you for taking the time to leave us a review.
As our FAQ explains, the Tribuite section only allows photos to be uploaded. Whereas the Mementos section allows the Keeper Admin to upload photos AND videos.
Best Wishes,
The Keeper Memorials Team
Easy to use for everyone involved
20 de abril de 2023
Resposta da Keeper Memorials
Thank you so much for taking the time to leave us a wonderful review!
Best Wishes,
The Keeper Memorials Team
Resposta da Keeper Memorials
Thank you, Fawn, for taking the time to leave us a lovely review!
We truly appreciate it.
Best Wishes,
- The Keeper Memorials Team
This website was easy to use and very…
This website was easy to use and very supportive.
27 de fevereiro de 2023
Resposta da Keeper Memorials
Thank you, Sharon, for taking the time to leave us a lovely review!
Best Wishes,
- The Keeper Memorials Team
While customer service is compassionate…
While customer service is compassionate to listening, there are many responses of "you cannot do that" even after paying for the upgrade. The concept is good but with post-pandemic and everything being virtual for most people still, the site is not capable of supporting the needs and experiences.
7 de março de 2023
Resposta da Keeper Memorials
Thank you, Eric, for taking the time to leave us a review! We do sincerely apologize for the inconvenience, however, many of your requested features would involve custom development which our upgraded version does not offer. Our app is being worked on for similar requests you have made. The upgraded website is set to launch later this year.
Should you have any concerns, feel free to reach out to us at supposrt@mykeeper.com
Best Wishes,
- The Keeper Memorials Team
Very Easy To Post A Memorial Page
I haven't had a lot of time yet to add any additional information, but posting my brother's Memorial Page was a nice experience. His page turned out very nice.
Thank you Keeper Memorials for providing a place for families and friends to remember their loved ones passed.
10 de fevereiro de 2023
Resposta da Keeper Memorials
Thank you for taking the time to leave us a lovely review! We are so happy to hear about your experience.
Best Wishes,
- The Keeper Memorials Team
Memorial page's formatting is horrible
The look of memorial pages looks terrible. In the biography, you have very few options for formatting text. You get this small font size and the line breaks are too large.
And it will not display the whole biography on the page. You see a partial view and have to click 'read more' to see the rest.
So, the most important part of the memorial, the biography, is nothing but unformatted, plain text.
11 de março de 2023
Opinião espontânea
Resposta da Keeper Memorials
Thank you, AD, for taking the time to leave us a review.
We are truly sorry you feel that the biography section is limiting. We will be increasing the character limit with a website upgrade launching later this year. Please note, a Read More button will always appear as 10,000 characters can be very long and depending on the device, it can be hard for folks to find the Tribute section.
Should you have any questions, please do not hesitate to email us - support@mykeeper.com
Best Wishes,
- The Keeper Memorials Team
The layout doesn’t work
The layout is difficult to look at, wish oldest was on top of tributes. Would be better if comments were melded more with picture. Would like to add multiple photos with one comment. No flow to look at all. Very disappointing
8 de fevereiro de 2023
Resposta da Keeper Memorials
Thank you, KJ, for taking the time ot leave us a review. As our FAQ states, Tribute posts only allow 1 photo per post, however this will be changing in the near future with a major website update!
Here is a sample memorial page that highlights all of our PLUS features to help with the creation process: https://www.mykeeper.com/profile/LindaHughes/
Should you have any questions, feel free to send them to support@mykeeper.com
Best Wishes,
- The Keeper Memorials Team
My Dad's Memorial
I like the ease of creating the page. It's a nice way to create a memorial online.
But I didn't find out about the limits to the free page until after I had created it. I also didn't find out about the cost of the unlimited page until later. In my opinion, the price is way too high, especially for me since I'm on a limited income.
Would I recommend your website? Maybe.
26 de janeiro de 2023
Resposta da Keeper Memorials
Thank you, Michelle, for taking the time to leave us a review.
Upon sign up, there are two options a new user needs to choose from before the Memorial page is published and your account is created. Those options are Free or Plus, and include information about what is included in both offerings.
We do understand that our rates may not be accessible to all, which is why we like to provide a lot of value to our users in our free offering. Upon review, Keeper is one of the most cost efficient online memorial providers, compared to many of our competitors that charge between $150-$200 for lifetime access, while we are priced at $75.
Please let us know if there is any way we can help improve your experience with us by reaching out to support@mykeeper.com
Best Wishes,
The Keeper Memorials Team
Developers designed an intuitive and thoughtful interface
I am very impressed at the platform and availability of service - even at the free membership level. I cannot thank the developers enough.
26 de janeiro de 2023
Resposta da Keeper Memorials
Thank you, Julie, for taking the time to leave us a lovely review!
To highlight the Dev Team really means a lot to us.
Best Wishes,
The Keeper Memorials Team
Amazing service for loved ones!
18 de janeiro de 2023
Resposta da Keeper Memorials
Thank you for the lovely review!
Best Wishes,
- The Keeper Memorials Team
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