They did a fantastic job with my mother’s celebration of life! It was winter in Pennsylvania so many family and friends could not attend due to weather and issues with mobility, they hosted an online... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love how much personalization there is, from themes and stories to detailed family trees. I used the event pages to share details of my Aunt's memorial service, and it was so easy for our relative... Ver mais
A empresa respondeu
A friend of the family suggested MyKeeper as a permanent memorial for my husband. My adult kids went to work on the website which was very user friendly. I wish we could have titled folders (childhood... Ver mais
A empresa respondeu
It's refreshing to find a totally free website to post a memorial for my brother! Of course there is the option to upgrade if chose to do so but the free version allows people to post and share memori... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Keeper Memorials
Escrito pela empresa
Online Memorials That Celebrate Your Loved One's Memory
Simple to use, customizable and designed to help you celebrate your loved one's life story.
Keeper provides the best personalized online memorial sites in memory of a loved one. Create long-lasting online memorials & tributes with comments, photos, stories and more. A true celebration of life website with an obituary, family tree, and unlimited photos and videos. Friends and family can easily contribute to the online memorial page by sharing their memories.
Virtual Funeral Services to Celebrate Life, Together.
What is a Virtual Funeral?
Hold a heartfelt, personalized service with the important people in your circle — whether you’re together in-person, virtually, or somewhere in-between — with our personalized event facilitation, planning, and assistance. Professionally Guided Services, To Reduce Stress. Our experts will help you plan and host a virtual funeral service that honors your loved one.
We're Here to Help!
Speak to a Keeper Customer Service Specialist
Our dedicated team of online memorial specialists are here to assist you over email and live chat. Reach out to us from Monday to Friday, 10am to 6pm EST.
For additional help or resources, please visit our FAQ page: help.mykeeper.com
Informações de contacto
4,6
Excelente
234 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Timeless and Engaging
I needed a platform to keep fond memories of my late dad, and you offered just what I needed - the very best on the market. I highly recommend Keeper Memorials to anyone that desires to keep memories of a lost loved one.
26 de dezembro de 2021
Resposta da Keeper Memorials
Thank you, Joseph, for taking the time to leave us such a lovely review! We are so happy our services were beneficial to you.
Best Wishes - The Keeper Team
Good for people to connect and easy to use for all ages.
Great platform for people to connect and easy to use for all ages. It is such a lovely lovely space, everyone was so grateful for the space to share memories. Thank you.
24 de dezembro de 2021
Resposta da Keeper Memorials
Thank you, Natasha, for taking the time to leave us such a nice review! We truly appreciate it.
Best Wishes - The Keeper Team
Keeper Memorials helped us to remember my father
Keeper Memorials helped us to remember my father in a unique and special way though a celebration of life that many people in his life were able to join. The staff was always kind and respectful and gave us great ideas. I recommend their services for their quality and price.
21 de dezembro de 2021
Opinião espontânea
Resposta da Keeper Memorials
Thank you, Zenia, for taking the time to leave us such a lovely review. We feel honored to have been apart of this celebration.
Best Wishes - The Keeper Team
Resposta da Keeper Memorials
Thank you, Bernard, for taking the time to leave us a wonderful review!
Best Wishes - The Keeper Team
This was such a great platform to…
This was such a great platform to utilize during a time of great sadness for my family. Its ease of use and adaptability to tell our loved ones story was beautiful. I cannot recommend Keeper Memorials enough! Thank you.
18 de dezembro de 2021
Resposta da Keeper Memorials
Thank you, Andrew, for taking the time to leave us such a lovely review! If there is anything you need, feel free to reach out to support@mykeeper.com
Best Wishes - The Keeper Team
Done
I have been dropped as administrator for my mother more than once, and when filling out the family tree inadvertently created another account with no warning that adding photos to the family tree would create additional accounts. It did say that keeper plus was required, but I had created a keeper plus account fir mom so I proceeded. Rather than being a charming feature, the family tree is just a sneaky money grab. I’m done. Please help me extract myself and my mother from your data base.
2 de dezembro de 2021
Opinião espontânea
Resposta da Keeper Memorials
We are sorry our service was not satisfactory. After reviewing all inquiries with Customer Support, we would like to emphasize that every inquiry you made with our team was responded to in a timely manner. We tried our best to make sure each response was informative as well. We would have been more than happy to assist you with the Family Tree function should you have reached out to us about the Keeper/Memorial page disconnection further. Please note that it clearly states that our free service includes 2 memorial pages for free and in using the family tree option, you have the option to create a new memorial page, or to simply add the person to the tree without a page - this would enable you to keep our free services. Best Wishes - The Keeper Team
My mom's memorial was well done
My mom's memorial was well done. In this day and age it was a blessing to be able to gather virtually. The slide show was beautiful. I like that we will be able watch and keep a recorded version.
21 de novembro de 2021
Resposta da Keeper Memorials
Thank you, Jimi, for taking the time to leave us such a lovely review - we truly appreciate it!
Best Wishes - The Keeper Team
The site is difficult to navigate and…
The site is difficult to navigate and provide input. Your help person was really outstanding however.
15 de novembro de 2021
Resposta da Keeper Memorials
Thank you Patrick for taking the time to leave us a review.
We are sorry to hear you had difficulty navigating the website.
Don't forget, our extensive FAQ page has many short demo videos to help.
If there is anything else you need help with, please let us know by emailing support@mykeeper.com
Best Wishes - The Keeper Team (Jessica)
Outstanding hybrid memorial services support
We hired the Keeper team to help with my mom's hybrid memorial service in October of 2021. Mandy and Jessica were outstanding. They helped us refine our plan and patiently worked with me to ensure we would have the right hardware, software, and setup to succeed. Mandy went above and beyond all expectations in doing a test run, hosting the remote portion of our service, and handling video editing and posting after the event. I would absolutely recommend this team for your virtual or hybrid memorial. They were absolutely outstanding!
10 de novembro de 2021
Opinião espontânea
Resposta da Keeper Memorials
We cannot thank you enough for this lovely review! We truly appreciate you taking the time to express your experience with our team.
If there is ever anything, please do not hesitate to reach out to us at support@mykeeper.com
Best Wishes - The Keeper Team
I wasn't up to a funeral …
I wasn't up to a funeral plus we had some family just getting over Covid. So we opted to do a memorial later, and this was a way to honor my son now and let others share.
9 de novembro de 2021
Resposta da Keeper Memorials
Thank you, Valerie, for taking the time to leave us a review.
We truly appreciate it!
Best Wishes - The Keeper Team
Thank you for this very helpful service.
9 de novembro de 2021
Resposta da Keeper Memorials
Thank you, Jean, for taking the time to leave us a review!
We truly appreciate it.
Best Wishes - The Keeper Team
Thank You
We weren’t able to have a service for my brother so I was very happy to have found this company. I was able to create a memorial for him and it was free of charge. Everyone can have an everlasting digital memory of my brother. Thank you for giving that to us.
5 de novembro de 2021
Resposta da Keeper Memorials
Thank you, Sheryl, for taking the time to leave us a review. We truly appreciate it!
If you require any assistance in the future, feel free to email us at support@mykeeper.com
Best Wishes - The Keeper Team
I do not like the monetization of the…
I do not like the monetization of the site. Sending emails that vaguely infer that we're planting a tree for the deceased is NOT GOOd.
3 de novembro de 2021
Resposta da Keeper Memorials
Leslie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
As we are a digital memorialization company, the intention of the email and our optional offering of planting trees in memory of someone are all in line with our goal of helping our clients keep the memory alive of their loved ones. Trees planted in memory of someone is an environmentally friendly way of honoring someone that has passed away. This is a completely optional purchase for our clients and it is a feature that has been requested by many of our clients already. The memorial trees purchased via Keeper are planted by the non-profit organization dedicated to forest conservation, American Forests. Improving our forests is such a key step to helping the environment, and we want to play our part.
Please feel free to reach out to support@mykeeper.com with any further comments, concerns, or suggestions you wish to share.
Best Wishes - The Keeper Team
Fast response
Jessica was extremely quick and took care of my request. I am quite pleased with Keeper Memorials. And I'm grateful for the opportunity to plant trees in memory of my husband.
1 de novembro de 2021
Opinião espontânea
Resposta da Keeper Memorials
Marion! Thank you so much for the kind words and taking the time to leave us review :) It's truly appreciated!
Best - The Keeper Team (Jessica)
Keeper website is a useful tool to memorialize your love ones virtually!
Keeper website was very easy to navigate and the communication was very quick and helpful. The tools and the resources are very useful and efficient.
27 de outubro de 2021
Resposta da Keeper Memorials
Angela! Thank you so much for the kind words and taking the time to leave us a review. If there is anything else you need, feel free to reach out - support@mykeeper.com
Best - The Keeper Team (Jessica)
Resposta da Keeper Memorials
Thank you, Keilah, for taking the time to leave us a review!
Feel free to let us know if you have any questions by reaching out to support@mykeeper.com
Best Wishes - The Keeper Team!
Professional site and easy to use
Keeper Memorials was a great way to announce my mom's passing, provide pictures, videos, and details regarding her memorial ceremony. Keeper was easy to use and well received by people viewing the site. Thanks!
20 de outubro de 2021
Resposta da Keeper Memorials
Thank you, Peter, for taking the time to leave us a review. We truly appreciate it!
Feel free to let us know if you have any questions by reaching out to support@mykeeper.com
Best Wishes - The Keeper Team
I like Keeper Memorials
Keeper Memorials is a good app to use for an obituary. Although I like the functionality of the different pages I do not feel I got my money's worth with the app. I would have liked to have seen how many views/who viewed the profile page and more instructional information for the visitors. Many people who I spoke with never even knew there were photos posted or that they could leave a tribute message.
19 de outubro de 2021
Resposta da Keeper Memorials
Thank you for taking the time leave us a review, LinH! We appreciate the detail and have great news. We will be launching an updated website in a few months that will include a majority of these features!!
We have plenty of instructional information on our FAQ page as well, like this link that we often send to guests of Memorial pages that includes a short, how-to video: https://www.mykeeper.com/faq/#how-do-i-send-a-condolence-message
Feel free to reach out with any other questions or concerns you might have to support@mykeeper.com, we are always happy to assist.
Best Wishes! The Keeper Team
What we needed when we needed it!
A friend of the family suggested MyKeeper as a permanent memorial for my husband. My adult kids went to work on the website which was very user friendly. I wish we could have titled folders (childhood, college, Army, career, trips, etc...) for photos instead of having to sort through all of them in one place. The only other improvement I can come up with is to enter email addresses somewhere so that for friends, family, and associates can click on a link and leave a sympathy message easily. Some older folks and unsavvy computer users get confused and don't know where to comment. Overall A+
18 de outubro de 2021
Resposta da Keeper Memorials
Thank you, Karen, for taking the time to leave us a review!
Great news, all those features are coming soon! Keep an eye out for our email launching our updated website.
Let us know if you have any questions - support@mykeeper.com
Best - The Keeper Team
Excellent features
Excellent features, easy to use, and makes a beautiful remembrance. Thanks!
17 de outubro de 2021
Resposta da Keeper Memorials
Thank you, Lindsay, for taking the time to leave us a review! Let us know if you have any questions - support@mykeeper.com
Best - The Keeper Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.