Really easy to sign up, get GP referrals for MHP, and match with a psychologist. You take a quiz, they give you a shortlist of recommended clinical and general psychologists, and you choose from them... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
4 months, 8 sessions, 2 grand later. I asked for an assessment when I began. After 2 unqualified ppl, my mirror recommended a 3rd person to do my assessment. This person is also not qualified. 8 se... Ver mais
A empresa respondeu
Easy, takes a lot of stress out of finding a new psychologist or even a psychologist. Good if you have a mental health plan an I believe the fees without are very competitive with other services. I... Ver mais
I have had 3 sessions with Jules and I'm really happy with her ability to listen, and appropriately reflect back the questions that really challenge my thinking around my issues. The telehealth apt... Ver mais
Informações sobre a empresa
Informações de contacto
160 Stirling Highway, Level 1, 6009, Nedlands, Austrália
- 0290904730
- hello@mymirror.com.au
- mymirror.com.au
4,5
Excelente
116 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awesome Group
Awesome Group, great Counselling, even better Service 🙂
14 de junho de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you so much for the wonderful feedback! We're thrilled to hear you're enjoying the counselling and service — we’re lucky to have such a great community of clients like you.
I am very happy with Ravina
I am very happy with Ravina - we gel and feel comfortable with each other
17 de junho de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you so much for your kind words! We're so pleased to hear that you're feeling comfortable and connected with Ravina — building a strong therapeutic relationship is such an important part of the journey. We're glad she's been the right fit for you.
Very helpfull
I have seen a lot of psychologists however have never felt more heard than I did during my session this week
26 de maio de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thanks so much for your feedback — really glad to hear you felt heard and supported.
Highly recommend …
Absolutely have loved my experience with My Mirror. All the staff I have dealt with are fantastic and I was matched with such a wonderful psychologist who is helping me with some workplace issues following an assault at work. Would highly recommend this company and group of great people working there.
15 de maio de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your recommendation. We’re so pleased we could support you.
Getting there
I like my Psychologist, helping me change my mindset and giving me the courage to take on being uncomfortable.
The system could be better like a mirror app?
20 de maio de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thanks for your feedback. Great to hear your psychologist is helping you move forward. We appreciate your suggestion on the system — always looking at ways to improve.
availability, booking and experience excellent
This is the second time I have used this service within a few years and have been incredibly happy with the service. From the ease of booking an appointment, selecting a psychologist suitable to me and the availability of appointments. The compassion, tools and understanding and experience has been excellent.
6 de maio de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review and continued trust in our service! We are so happy to hear you have had such a positive experience and found the support helpful and compassionate. All the best in your mental health journey with My Mirror!
Telehealth is a new experience- but I feel having choice brings more than a face to face ‘blind experience’
I feel being able to look through psychologists is helpful, esp if u can get immediate sense of this person feels safe
5 de maio de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are glad our platform gave you the flexibility and confidence to find a psychologist who feels right and safe for you. We hope you continue to have a great experience with My Mirror!
The therapist i chose was really…awesome
The therapist i chose was really understanding and easy to talk to
29 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We hope you continue to have a great experience with My Mirror!
Excellent service
Excellent service - choosing my 'fit' in psychologist was a bonus. Even though my psychologist was in another state, we managed with the time zone differences.
17 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are happy to hear you found a psychologist who was the right fit, and it’s great to hear that connecting across states worked smoothly for you. All the best in your mental health journey with My Mirror!
I found don watt to help with grief…
I found don watt to help with grief counselling. He was understanding and compassionate. I’d highly recommend my mirror. Thank you so much for helping me
17 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are so pleased to hear that your psychologist's support made a positive difference during your journey. We hope you continue to have a great experience with My Mirror.
Supportive and helpful service 10/10
The amazing psychologist . She listens, talks through my issues very understanding and most of all makes me smile and I feel so much better talking to her . I feel I have achieved my goals thank you so much
22 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! Its excellent to hear you have found such a great match with your psychologist, and have found this such a positive experience!
A seamless process
The website made it easy to find a therapist suitable to my needs. She has been great and I’m happy to have sessions in the comfort of my own home. It’s nice to be in your safe space when talking about difficult topics.
12 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are so happy to hear you found a great match with you psychologist and feel comfortable opening up from the safety of your own space. We hope you continue to have a great experience with My Mirror!
My Psychologist has been good
My Psychologist has been good, validating my emotions and supporting me to share and understand how to cope with these strong feelings. The company initially didn’t send through email for my first session but it was worked through quickly and has been great since. I like how I can visually see my session notes and results from the weekly questionnaires to see how my anxiety, stress and depression change over time.
9 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are re glad to hear your psychologist has been supportive and that you are finding the tools helpful. We appreciate your patience early on and are happy things have been smooth since!
Ally has been such a terrific help in…
Ally has been such a terrific help in my struggle and through her advice and guidance I have been able to recognize my inner strength again
It truly has been an amazing thing
8 de abril de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We are so great to hear you have had a wonderful experience with your psychologist. We hope you continue to have a great experience with My Mirror!
A brilliant service allowing you to…
A brilliant service allowing you to choose who you connect with by a brief description of preferred methods and topics to cover or have the ability to change if the clinician doesn't suit. I was pleased to connect easily and well to find great support when in need.
25 de março de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your kind review! We're so glad to hear you had a positive experience and found My Mirror helpful. We hope you continue to have a great experience with My Mirror!
Resposta da mymirror.com.au
Thank you for your great review! We are so glad to hear you had a positive experience. We hope you continue to have a great experience with My Mirror!
Mark was very accommodating and we felt…
Mark was very accommodating and we felt very comfortable. He gave us fabulous advice and we made a huge change in how we communicated with each other. This was the difference to repair our issues.
23 de março de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your wonderful review! We are so happy to hear that you found a great match with your psychologist! We are here to support you every step of the way!
Very encouraging and informative
Very encouraging and informative
14 de março de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! We're so glad to hear that My Mirror has been helpful for you. If you ever need anything, don't hesitate to reach out!
Had an appointment booked in
Had an appointment booked in. Changed my phone number so I couldn't log in to attend the session. Sent emails and messages explaining the issue and didn't have anyone respond in time. It was counted as a missed appointment and charged $100AUD. Finally got a response from support and they said it's my fault for not notifying them sooner (notified the moment I changed my number) Still receiving emails for an overdue account for this and no recognition or response to my reason why.
14 de fevereiro de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for sharing your feedback, and we’re really sorry to hear about the difficulties you’ve encountered.
We’d like to clarify that we didn’t receive prior notice of your phone number change before the session. Had we known, we would have made the necessary adjustments to ensure you could attend. Since we weren’t informed, we do need to stick to our cancellation policies, which is why the session was marked as missed.
Our team did try to follow up with you to resolve this, but unfortunately, we didn’t hear back. Please feel free to reach out to us directly, and we’ll do everything we can to help resolve this.
Would recommend using My Mirror
I like how they match you to a psychologist based on your individual needs. The psych I'm working with is very knowledgeable and I like that she is trying something different to what I have done before, also she is very responsive to messages. The online system is easy to use
3 de março de 2025
Opinião espontânea
Resposta da mymirror.com.au
Thank you for your review! It's great to hear the matching process and your psychologist's approach are working well for you. It's also wonderful to know you have found out platform easy to use. We hope you continue to have a great experience with My Mirror!
A Experiência Trustpilot
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