Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

La facilidad con la que realizar el pedido es correcta. Si es verdad que el tiempo de tránsito no es visible hasta el final de la compra y creo que debería ser visible antes. En mi caso tuve que cance... Ver mais

Classificada 4 em 5 estrelas

Ordered x2 on December 10th 2020, arrived today on December 31st - 6 days later than advised but cannot really fault due to COVID & Christmas. Didn't have much hope after reading previous reviews, but... Ver mais

Classificada 5 em 5 estrelas

We ordered a lamp on the 18th November and received it 3rd December only 12 working days. We received tracking information when it was shipped and sent to couriers. We did get in touch with their cust... Ver mais

Classificada 5 em 5 estrelas

I am very happy with my lampshade, it arrived safe and sound and was easy to put together, the picture quality is good. My only suggestion to potential buyers is think about your photos and the order... Ver mais

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Informações de contacto

3,9

Bom

TrustScore: 4 em 5

141 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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3,9

Todas as opiniões

(141)

29 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scam company from this…

Please do not buy anything from this company, I ordered a moonlamp in Nov 2023 and almost three months later is never come, no matter how many times I email them they just don’t sort anything out, had to get my bank involved, no matter what do not use this company

3 de fevereiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Really pleased with the lamp I…

Really pleased with the lamp I received, good quality with the photo and message looking good. Was a bit worried on reading reviews after placing order but would recommend anytime. It was also delivered 5 days before estimated delivery date.

18 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a moon lamp which cost me…

I ordered a moon lamp which cost me £12.95 then they charged me £3.99 for VIP and all I received was a plastic keyring which is probably worth 50p. I have raised this with the company and waiting on a reply, if they do not deliver the item that I ordered I will be taking it to the highest person possible. I contacted this company who basically said I ordered the key chain, it's not even worth that amount. I have contacted citizens advice.

6 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company

Do not use this company. I clicked to order an 18cm moon lamp and received a 4cm keychain, you cannot even make the picture out on this little piece of rubbish. When I contacted them they are saying this is what I ordered and it’s just unfortunate that the picture is unclear. I was also charged£12.95 delivery and it took 5 weeks to come. I am disgusted with this company and hope this does not happen to anyone else. Do not use them

30 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

After 2 months I received a failed post…

After 2 months I received a failed post notification, been back and forward with messages, was promised a replacement- 4 months later and still nothing! I have accepted that I lost my money- I am posting this so no one else falls for their waffle - they advertised as a UK company but they operate from China - if you order from this site , expect nothing but thieves stealing your hard earned cash! Avoid at all cost, no matter what they promise!

28 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not be deceived by photos of moon…

Do not be deceived by photos of moon lamps on this site, when you receive it you will find only one spot to place it, in the rubbish bin !!!! Forget about a refund, paid $91 was offered $18 !! Do not waste your time and money !!
BUY ELSEWHERE

28 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking

Absolutely shocking. Bought my partner a gift for Xmas. Arrived Xmas eve and it looks horrendous as if it has just survived a house fire. Avoid avoid avoid! You will be disappointed. Crap quality!! Also based in china. Avoid!

24 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Not a uk company

Not a uk company
It’s a scam! Lamp cost £19.99 then charged £36 a few days later another £15 taken out of my account. When contacted them zero response, raised a dispute with PayPal and my bank. Avoid using them, just someone in Hong Kong ripping people off.

12 de dezembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I bought a infinity mood lamp which was…

I bought a infinity mood lamp which was personalised for my friends, they loved it and the sentiment behind it,I had no problem dealing with this company,they kept me informed right through the whole process and were polite and very helpful, obviously it takes a bit longer as it's from abroad but I knew it would, I'd recommend them for the unusual that u can't buy anywhere else.

12 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Plastic cheap rubbish

Plastic cheap crap..got my order totally wrong..paid £76 for 6 keyring which I ordered moonlamps.. no response as yet.. these keyrings not even visible photos or encryption on them..very poor.. thanks a lot my moon lamp.. with the cost of living today..I cannot use these to give to my children for Xmas.. they are really bad quality..looking at the quality of these..probs made them for 50p
DONT NOT BUY FROM THESE

9 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Was sceptical about buying from them as…

Was sceptical about buying from them as the reviews here are bad but I have has a good experience with them. Took 11 days from ordering to arrive. Lovely quality and frame wasn't made up so can't see why others have said there was glue all over theirs. Brilliant gift the mother in law is going to love. Not sure how to add a photo to this review otherwise would post a pic of the product. Very happy with my purchase can't wait to give it her

10 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible and just completely…

Terrible and just completely disappointing to be honest. I bought a night light for me and my partners anniversary, and it was completely scratched, foggy, and had marks ALL over it. I sent the pictures to customer service and asked for another one to be sent out (before reading all of these other reviews) and the woman called Sally had the cheek to tell me that it was because I hadn’t taken off the protective plastic and to clean it with ‘alcohol’ then send some more pictures! I’d already taken it all off and tried to clean it in the original pictures sent. I was then told they’d give me a 10% refund Which is just laughable at this point, I spent £37 for it to be shipped to the UK and they want to give me 10% off. £3.70, how generous of you. I’ve asked for a full refund and I won’t be accepting anything less so this review will be updated soon. DON’T WASTE YOUR TIME OR MONEY.

20 de outubro de 2022
Opinião espontânea

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