Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I can't make them stop targeting me! Very aggressive on their ads and I was never interested in your services. Finally STOP.

A empresa respondeu

Classificada 4 em 5 estrelas

Quick service. Fast response and I got a counsellor within 24 hours which was absolutely brilliant. My counsellor was fantastic. She is so great and listening and I came away from the session excited... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I’ve been using the service for a few months. I had a medical emergency and could not attend one of my sessions. The psychologist refuses to even read my message asking for the session to be reschedul... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to use App with relevant questions. Diagnosis within a short time and recommended help. Had my first session and felt completely understood and that we were getting somewhere within the first... Ver mais

Informações sobre a empresa

  1. Serviço de saúde mental
  2. Clínica de saúde mental
  3. Terapeuta

Escrito pela empresa

Get face-to-face with a highly qualified psychologist when and wherever’s a good time to tap into you


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic!

I have tried multiple therapists and even after my first session with My Online Therapist I was amazed at the difference in service and was confident that I was matched to the right therapist. I’ve finally felt like I’ve been heard properly!

4 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use App with relevant…

Easy to use App with relevant questions.
Diagnosis within a short time and recommended help.
Had my first session and felt completely understood and that we were getting somewhere within the first 30 mins. Finally at 48 yrs old I feel that I'm not actually destined to loose my mind and that I will get through this.

4 de junho de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

I do not see a benefit so far.

20 de maio de 2020
Opinião espontânea
logótipo da My Online Therapy

Resposta da My Online Therapy

Thank you sharing your experience so far and feedback with us. We are sorry to hear that you haven’t found the sessions up to this point beneficial. Therapy can take some time before one sees clear results of change or improvement. This depends on your presenting difficulties but also on the fit between yourself and your psychologist working well.

If you have any concerns about how your therapy is going so far, we would like to encourage you to discuss this with your therapist so that the two of you can review your treatment needs and formulate the most effective plan going forward.

Classificada 5 em 5 estrelas

Efficient and effective

Very easy, efficient and convenient to use. Matches you with real, qualified therapists quickly. Excellent range of dates and times to message with or video call with the therapist you choose - you can fit it in around your working / family life far easier than other ways of accessing therapy. The app itself is well-built, and intuitive-to-navigate.

19 de maio de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Brilliant but expensive

Quick service. Fast response and I got a counsellor within 24 hours which was absolutely brilliant. My counsellor was fantastic. She is so great and listening and I came away from the session excited for our next one. My only negative is that it is expensive for a 30 minute session. I have done one hour private sessions before for the same price as a 30 minute one. Other than the price it’s a brilliant service and has helped me during isolation especially.

13 de maio de 2020
Opinião espontânea
logótipo da My Online Therapy

Resposta da My Online Therapy

Thank you for your feedback. We are very happy that you valued the session and you had a good experience with MOT. Thank you for letting us know that you found the price higher than you expected.

Regarding the pricing of the session, we would like to clarify one point. All of our team is composed of qualified counseling or clinical psychologists. They have extensive specialisation in multiple therapeutic approaches and evidence-based interventions. Our type of therapy and providers are distinguished from other counseling options in terms of clinical expertise, relevant experience and qualifications.

This is the reason why our fee is higher than counselors. At MOT, we pride ourselves on offering better market prices, working with qualified psychologists, with equivalent prices compared to physical clinics. We hope this response clarifies your concerns. Thank you again for your feedback.

Classificada 5 em 5 estrelas

Excellente experience

I had an amazing experience with MyOnlineTherapy. From the first session, I was very confortable to talk to Dr Emmanuella Grima, she really helped me to deal with my bipolar disorder and obsessive thoughts. After every session, I feel more energetic and hopeful. The customer service is also great and reliable.

13 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I love the app and how easy it is to…

I love the app and how easy it is to find the best therapist, the questions also lead you to the type of therapist that may be most beneficial for you. I like that you can message your therapist within the app which makes it even more confidential and that the app has the function to operate entirely within itself so no need to use any other technology for the video calls or for the messaging therapies.

13 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely great online therapy

Absolutely great online therapy. I have only had 2 sessions so far but already been taught more than I did in a year of therapy before! Therapists are so lovely & friendly and make you feel completely at ease.

13 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks

MYO really helped me when I was in a pinch. I could not recommend it enough, and my experience was spectacular

10 de março de 2020
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais