Banner for My Passport Hub

My Passport Hub Opiniões 5678

TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Quite easy to do. There were a few points where I hesitated a bit but all seemed to work out. Waiting to see if any issues during the review. Much better than going to an office to get paperwork an... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Aun no puedo dar una respuesta, hasta que reciba mi pasaporte, pero me encantó la aplicación, me evitó mucha perdida de tiempo.

A empresa respondeu

Classificada 5 em 5 estrelas

Ha sido muy buena esperiencia! No vivo en USA y le tuve que ayudar a mi madrina a sacar el pasaporte para venir de visita. Fue rapido, intuitivo y muy facil incluso para mi que no estoy familiarizada... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to navigate through. I couldn't input my wife's full name due to character input restrictions as well as my complete employment area.

A empresa respondeu

Informações sobre a empresa

  1. Serviço de passaportes
  2. Agente de passaportes
  3. Departamento de vistos e passaportes

Sobre My Passport Hub

Escrito pela empresa

Passport Forms

Simplified Edits

COMPLETE DS-11 ONLINE COMPLETE DS-82 ONLINE COMPLETE DS-64 ONLINE
1

Select your form

2

Fill it out online

3

Professional revision

4

Receive and Print

MyPassportHub – Simplifying the Complexity of U.S. Passport Applications

Escrito pela empresa

Thousands of users have trusted us to help them:
Apply for a new passport (DS-11) Renew an existing passport (DS-82) Report a lost or stolen passport (DS-64) Our platform helps make sure you get your new travel document on time, stress-free. Our easy-to-use online editor allows you to fill in and edit your chosen form in minutes. Once completed, your application can be downloaded and printed, ready for submission at your local passport acceptance facility. By guiding you step by step, our passport service helps minimize any errors that could lead to unnecessary and frustrating delays. Our experts revise your form for any of these mistakes, and are available 24/7 if you have any questions. Our focus is on providing a service designed to support applicants and deliver a professional, reliable solution for managing passport forms with confidence and clarity. Save time, reduce hassle, and gain peace of mind knowing your application is error-free and ready to go. Join thousands of users who trust MyPassportHub to simplify one of the most important travel steps and make managing your passport application easier than ever before.

Why choose us?

Simple & secure application process

Simple & secure application process
Applying with us means enjoying a simple and intuitive process with clear, step by step guidance and built in error checks to help you complete your application smoothly. We offer a fast response, contacting you within 24 hours or less, so you are never left waiting. Your information is handled through a safe and secure system, ensuring your data is fully protected at all times. In addition, our team is available with 24/7 support, ready to assist you whenever you need help or have questions during the process.

Informações de contacto

Promotion box for My Passport Hub

Professional Passport Aplication Support

At MyPassportHub, we simplify the process of U.S. passport application

4,5

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Muy practica la pagina

18 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

¡Hola!

¡Muchas gracias por la excelente valoración! Nos alegra mucho saber que tuviste una experiencia positiva.

En My Passport Hub trabajamos para ayudar a las personas con cuidado y claridad, y siempre es gratificante ver que eso se refleja en tus comentarios.

Te deseamos viajes seguros y sin contratiempos,

Equipo My Passport Hub

Classificada 4 em 5 estrelas

Aun no puedo dar una respuesta

Aun no puedo dar una respuesta, hasta que reciba mi pasaporte, pero me encantó la aplicación, me evitó mucha perdida de tiempo.

17 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hola,

Agradecemos mucho tu reseña. Tus comentarios son muy importantes para nosotros, ya que nos ayudan a identificar áreas de mejora.

No dudes en contactarnos a través de este enlace: app.mypassporthub.com/contact. Estamos comprometidos a resolver cualquier inquietud que puedas tener y a asegurarnos de que tu próxima experiencia con nosotros sea aún mejor.

Gracias por tu confianza en My Passport Hub. Estamos aquí para atenderte y mejorar en base a tus comentarios.

Atentamente,

Team My Passport Hub

Classificada 5 em 5 estrelas

Perfecto muy bien

Perfecto muy bien

17 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

¡Hola!

¡Muchas gracias por la excelente valoración! Nos alegra mucho saber que tuviste una experiencia positiva.

En My Passport Hub trabajamos para ayudar a las personas con cuidado y claridad, y siempre es gratificante ver que eso se refleja en tus comentarios.

Te deseamos viajes seguros y sin contratiempos,

Equipo My Passport Hub

Classificada 1 em 5 estrelas

My Passport Hub is deceptive - scam

My Passport Hub is a deceptive third-party service that mimics official government websites to trick users into paying over $100 for free forms,

I thought I was on the official government website. They refused to refund my payment because I requested outside of their return window. While I understand the policy, I believe them to be misrepresenting their service intentionally. It should be abundantly clear on their website that they are not the official passport renewal website. Shame on you MPH for scamming.

12 de abril de 2026
Opinião espontânea
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

We are truly sorry that your experience did not meet your expectations. This is not the level of service we aim to provide, and we understand your frustration.

We do not have sufficient information to address your case with the attention it deserves. Therefore, we will contact you privately if we have enough data in our records to identify your case.

In the meantime, if you would like us to review your situation in more detail, please do not hesitate to reach out to us through app.mypassporthub.com/contact. We will be happy to assist you.

Thank you for sharing your experience.

Kind regards,

Team My Passport Hub

Classificada 3 em 5 estrelas

just adequate

13 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for taking the time to leave a review. We’re happy to know that you had a positive experience and truly appreciate your kind words.

That said, we did noticed the bad star rating and were a bit surprised given your encouraging feedback. If there's anything we can do to improve your experience or assist you further, our Customer Care team would be happy to help. Please feel free to contact us through this link: app.mypassporthub.com/contact.

Best regards,

Team My Passport Hub

Classificada 1 em 5 estrelas

Didn't realize I could have done this…

Didn't realize I could have done this on my own for free. I thought it was preparing a DS-11 for my daughter within the official US gov avenue. I have been tricked into paying over $160 that I need not have done

12 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand your frustration. This isn’t the level of service we aim to provide, and we’d like to make it right if we can.

Please feel free to contact us at app.mypassporthub.com/contact so we can assist you directly.

Best Regards,

Team My Passport Hub

Classificada 5 em 5 estrelas
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 5 em 5 estrelas

It was smooth and easy.

10 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 5 em 5 estrelas

Easy to follow instructions

Easy to follow instructions. Now need to print.

10 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 4 em 5 estrelas

Quite easy to do

Quite easy to do. There were a few points where I hesitated a bit but all seemed to work out. Waiting to see if any issues during the review. Much better than going to an office to get paperwork and then to the post office.

9 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 5 em 5 estrelas

Quick

Quick, easy and simple

9 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 4 em 5 estrelas

Hard to navigate

Hard to navigate

9 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for your review. We're sorry to hear that the support you received didn’t meet your expectations. At My Passport Hub, we aim to provide responsive and helpful assistance at every step, and it’s disappointing to know we fell short. Your feedback is important to us and will help us improve.

If you have any further feedback, feel free to reach out to us at app.mypassporthub.com/contact. We’re here to listen.

Best regards,

Team My Passport Hub

Classificada 3 em 5 estrelas

Being able to do at home

8 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for taking the time to leave a review. We’re happy to know that you had a positive experience and truly appreciate your kind words.

That said, we did noticed the bad star rating and were a bit surprised given your encouraging feedback. If there's anything we can do to improve your experience or assist you further, our Customer Care team would be happy to help. Please feel free to contact us through this link: app.mypassporthub.com/contact.

Best regards,

Team My Passport Hub

Classificada 5 em 5 estrelas

Great application

8 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 1 em 5 estrelas

The fees you pay are NOT the gov filing…

The fees you pay are NOT the gov filing fees. I don't know what this business is or what the charges are for. I thought I was simply pre-filling the pdf to take it with me. I'm sure I'm not the only one!

8 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for your review. We’re sorry to hear about the confusion. Please allow us to clarify that My Passport Hub is not a government website, but an independent platform created to assist users with the passport application process. We provide expert support, professional document review, and step-by-step guidance to help ensure applications are complete and correctly prepared.

Our aim is to make the process easier and more efficient for travelers. If you’d like us to go over any specific point of your experience, please don’t hesitate to reach out, we’d be happy to help.

Kind regards,

Team My Passport Hub

Classificada 1 em 5 estrelas

This is a scam

This is a scam. Avoid! This is not an official government agency affiliated company. They charge almost $100 to fill out a free form you can do yourself. You still have to pay another fee to the National Processing Center & mail all documents. Good luck trying to cancel and talk to a person or get a refund. This company is very misleading.

17 de janeiro de 2026
Opinião espontânea
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

We’re sorry to hear that you perceived our service as a scam. My Passport Hub is a private support platform created to simplify the passport process through expert guidance, document checks, and personalized assistance. While we are not a government site, we help users manage all documentation in one place with clarity and support.

Our goal is to offer added value for those who want help navigating what can often be a confusing and time-consuming process. We appreciate your feedback and remain available should you wish to share more about your experience.

If you have any further feedback, feel free to reach out to us at app.mypassporthub.com/contact. We’re here to listen.


Kind regards,

Team My Passport Hub

Classificada 1 em 5 estrelas

Expensive, No transparency

Charges significant and not actual submission of passport. Feels like a scam!

8 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

Thank you for your feedback. We're sorry to hear that you felt the pricing didn’t match your expectations. We aim to offer a service that reflects both quality and value, and it’s concerning to know we may have fallen short. Your input is important, and we’ll take it into account as we continue to improve.

If you'd like to share more, feel free to contact us at app.mypassporthub.com/contact.

Best Regards,

Team My Passport Hub

Classificada 5 em 5 estrelas
logótipo da My Passport Hub

Resposta da My Passport Hub

Hello,

We appreciate your review, and we are very sorry that your experience was not completely satisfactory. Your feedback is really important to us, as it helps us identify areas for improvement.

Please feel free to contact us through this link: app.mypassporthub.com/contact. We are committed to resolving any concerns you may have and making sure your next experience with us is that much better.

Thank you for your trust in My Passport Hub. We are here to serve you and improve based on your feedback.

Best Regards,

Team My Passport Hub

Classificada 5 em 5 estrelas

Everything

Everything

8 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

Classificada 5 em 5 estrelas

It was easy to navigate.

7 de abril de 2026
logótipo da My Passport Hub

Resposta da My Passport Hub

Hi!

Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.

At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.

Wishing you safe and smooth travels ahead,

Team My Passport Hub

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais