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Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Serviços de finanças alternativos

Escrito pela empresa

MyPayNow is an Australian FinTech app changing the way people get paid. Nobody likes waiting, so why wait for your pay? With MyPayNow you can access up to a quarter of your pay early!


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

13 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I used this for years without issues

I used this for years without issues, but the policy change has put me in a financially shit position. Even if I have access to 300 a week I took out 50 to get by I was locked out of the 250 and now have to scrape by to feed my family. I’m a one income household struggling.

10 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Company is being used in UK to take Illegal payments from bank accounts

Company is being used in UK to take unauthorized/illegal debits from bank accounts.

Found a pending payment for £290 from this company. Never heard or dealt with them until this time. Please be aware!

I'm not suggesting this company is aware or involved, but it happened irrespective.

Had to give 1 star, in order to leave review.

14 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Liars..

Liars... For the longest time they used to explicitly advertise *no hidden fees* *flat 5%* well that's a blatant lie. Even right now you go on Google and it still says no hidden fees. Then I check the statement and now it says you pay 5% PLUS 24% interest.... Such a slimey, underhanded thing to do, and with no warning.

14 de maio de 2025
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey John,

We're sorry to hear you feel disappointed by the change we made to our repayment structure. We appreciate our customers, hear your concern and want to ensure you feel confident using MyPayNow.

We'd like to further explain what this change means...

We only charge a 5% fee on your advance. Plus, 24% interest per annum, until your advance is paid.

For example:
If you took out a $100 advance for 7 days, you'd pay back:
Flat fee: $5
Interest: $0.48
Total = $105.48

If you took out a $100 advance for 28 days, you'd pay back:
Flat fee: $5
Interest: $1.93
Total = $106.93

We do not charge missed payment, late payment, direct debit or any other hidden fees.

If you would like to discuss it further you can reach out to customerservice@mypaynow.com.au.

We hope to see you using MyPayNow again in the future.

Kindest,
The MyPayNow Team

Classificada 5 em 5 estrelas

Easy to use, and excellent CX

I’ve used MyPayNow for a few months and it’s an excellent service. They are really responsive, and very ethical. With needing access to funds before my pay for a few life circumstances it’s been so helpful, also knowing my details is safe coupled with their customer service, I can highly vouch/recommend them, they have been excellent for me.

10 de outubro de 2024
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

What a wonderful review, Raz - thank you!

It means a lot to read such glowing words from our customers. We hope we can continue to help out in the future.

Thanks,
The MyPayNow team

Classificada 5 em 5 estrelas

MyPayNow are an amazing company.

MyPayNow are an amazing company.
I wasn't able to work due to illness and had to postpone my scheduled repayment. Maggie who helped me was incredibly understanding and supportive and changed my repayment date with no questions asked.
Thank you so much Maggie and to everyone at MyPayNow.

14 de novembro de 2024
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey Maria,

It's so great to read your positive feedback on your recent experience with MyPayNow. We hope you're feeling better and that you continue to use our service in the future!

From,
The MyPayNow team

Classificada 5 em 5 estrelas

Great in times of need!

Really like this app so far, I only use it if short on cash one week and you can split the payments which i love that idea so you don't owe it all upfront! So far so good!

16 de julho de 2024
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey Mia!

Splitting payments is a breeze, right? We are so glad you love our product, and our features! Thanks for being a loyal customer 👏

Classificada 5 em 5 estrelas

Assistance when needed

Helped me when I was hit with an unexpected medical expense after just getting my car on the road + rego, I was quite stressed out and MyPayNow assisted my situation immensely in no time I had received the money.

Also a time I couldn’t make the payment back in one full repayment, with only emailing the team who were extremely generous and considered my predicament as if they were experiencing it themselves, set me up a payment plan and I was able to pay it back in comfortable increments with no hassles.

Keep being the best, guys! Thanks again so much

6 de junho de 2024
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey Jaiden,

Wow, thanks for such a glowing review! What a great way to utilise MyPayNow 👏 We are so happy to hear you love our product, and our customer support team 💜

Thanks for being a loyal customer Jaiden!
MyPayNow

Classificada 5 em 5 estrelas

Mypaynow are exceptional

Mypaynow are exceptional to deal with.Their customer service is 2nd to none.They offer affordable advanced and flexible repayments up to 4 pay cycles at a small very reasonable fee. They have helped me out of a tight spot on several occasions. Can’t recommend them highly enough.

3 de maio de 2024
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey Jacquie,

You've made our day! Thanks for this fantastic review, we are so happy to hear your experience with our support team has been exceptional 👏

Thanks again Jacquie!
MyPayNow

Classificada 5 em 5 estrelas

Easy to use and quick service

Easy to use interface and quick cash payout, the best benefit is that they advance up to 25% of your pay so you don’t stretch or overcommit yourself. Handy if needed.

19 de julho de 2022
Opinião espontânea
logótipo da MyPayNow

Resposta da MyPayNow

Hey Brad 👋,

We're so glad to hear that you're loving MyPayNow!

Thanks for the great review 😊

The MyPayNow Team

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