Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instituição financeira
  2. Fundo de pensões

Escrito pela empresa

Reuniting savers with their lost pensions


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

157 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Athulya at Raindrop was absolutely…

Athulya at Raindrop was absolutely fantastic! Her customer service was exemplary and she resolved a complicated issue with ease. She is hugely knowledgeable and was a pleasure to deal with. So far my experience with Raindrop has been fantastic, in large parts to Athulya.

28 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Great service! Proactive update emails on status of transfers etc - would recommend.

I was supported by Farhoon who is very knowledgeable.

8 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Well you’ve only managed to find the…

Well you’ve only managed to find the pension for the job I have now and am still paying into!!
It’s my old pensions from my old jobs I’m trying to trace

25 de julho de 2022
logótipo da Raindrop

Resposta da Raindrop

Hi Karen,

Thank you for taking the time to leave a review. I can see your dedicated pension assistant has traced 2 of your pensions, including one which is for your current employment. We have contacted providers for your remaining two pensions and will let you know as soon as we hear from them. Some providers can take up to 8 weeks to respond which causes some pensions to be found before others.

If you require any help in the meantime, please reach out to me at katia@myraindrop.co.uk.

Best wishes,
Katia

Classificada 5 em 5 estrelas

Great service they literally do…

Great service they literally do everything for you all you have to do is sit back and relax

22 de julho de 2022
Opinião espontânea
logótipo da Raindrop

Resposta da Raindrop

Hi,

Thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with our service!

Please let us know if there's anything we can help with in the future.

Best wishes,
Katia

Classificada 5 em 5 estrelas

Really good service

Really good service! Kept regularly updated via emails. I didn’t need to do anything apart from give them my details and previous workplace pension details and that was it, they did everything else.
Just wanted to add that my dedicated pension assistant was wonderful.

21 de julho de 2022
Opinião espontânea
logótipo da Raindrop

Resposta da Raindrop

Hi Vicky,

Thank you for taking the time to leave a review. I'm glad your dedicated pension assistant has been able to find your pension.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Classificada 5 em 5 estrelas

Great service

Anna Meakin has been dealing with my case: always efficient, professional and approachable. Highly recommend Raindrop.

19 de julho de 2022
Opinião espontânea
logótipo da Raindrop

Resposta da Raindrop

Hi,

Thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with our service! I'll be sure to pass your kind words on to Anna.

Please let us know if there's anything we can help with in the future.

Best wishes,
Katia

Classificada 5 em 5 estrelas

Very efficient and good customer…

Very efficient and good customer service. Pleasure to deal with.

15 de julho de 2022
logótipo da Raindrop

Resposta da Raindrop

Hello Agnieszka,

Thank you very much for the kind words. I'm glad to hear we've been able to help!

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Classificada 5 em 5 estrelas

Very professional thank you

12 de julho de 2022
logótipo da Raindrop

Resposta da Raindrop

Hello Ivan,

Thank you very much for the kind words. I'm glad to hear we've been able to help.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Classificada 5 em 5 estrelas

It’s been so easy an Alicia has kept me…

It’s been so easy an Alicia has kept me updated as each step has been completed

11 de julho de 2022
Opinião espontânea
logótipo da Raindrop

Resposta da Raindrop

Hi Dan,

Thank you for leaving a review. It's great to hear Alicia was such a help. I'll be sure to pass her your kind feedback.

If you have any further feedback please let us know so we can keep improving.

Best wishes,
Katia

Classificada 5 em 5 estrelas

Exllent service

Exllent service. Shocked they found anything. A☆

10 de julho de 2022
Opinião espontânea
logótipo da Raindrop

Resposta da Raindrop

Hello Stephen,

Thank you for taking the time to leave a review. It's great to hear we could help!

Please reach out to us if there's anything further we can do.

Best wishes,
Katia

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais