My Smart DeskOpiniões 

108
TrustScore: 4.5 em 5

4,4

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Classificada 4 em 5 estrelas

Initially, I was very frustrated that it wasn't clear how long the delivery lead-time would be, and I did end up waiting several weeksI So far, so bad. But company responsive when I asked the que... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from MySmartDesk! The desk arrived when expected and although the desk top was damaged a replacement was sent out the following day. The desk is great, easily assembled and simple to pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This desk was a present for my son in Nottingham who has now been working from home for the past three years. He advised me that the smart desk is a vast improvement on his old desk especially the sta... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The desk is great! I'd definately recommend, it runs up and down smoothly and has been a great imporvement to my desk situation. My one gripe is that the lock and memory button are the same. It cou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de mobiliário de escritório
  2. Computer Desk Store
  3. Acessórios para móveis
  4. Loja de móveis
  5. Loja de materiais para escritório

Escrito pela empresa

With the introduction of remote and more flexible working options over the past year, and an increased awareness of wellbeing, more and more of us have had to adapt our work spaces - whether that is at home, in the office or a hybrid approach. Standing desks have multiple health and productivity benefits and are becoming a popular choice for working professionals.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(108)

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Classificada 5 em 5 estrelas

A great desk and good value for money.

A great desk and good value for money.
Great design and good looking.
Excellent customer service. I had a problem with the desk but this was quickly resolved and delt with by Jess.
Five Stars for desk and purchase.

7 de outubro de 2021
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Resposta da My Smart Desk

Thank you for such a great review David, we really appreciate it. Stay safe!

Classificada 5 em 5 estrelas

A stunning piece of kit

A stunning piece of kit, delivered next working day and a doddle to assemble. A rock solid quality item!!

10 de setembro de 2021
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Resposta da My Smart Desk

Thanks for your amazing review on our Smart Desk Simon. It means a lot to us.

Classificada 1 em 5 estrelas

Waited much longer than told and then two faulty desks received!!!

Horrific time dealing with this company. Made my purchase on 30 April and it said on my invoice to be dispatched after 14 May and it did not turn up til Mid August. First desk received was rusty! All brown marks on which would not come off (see other review on here about this). I emailed in pictures and the company sent me a replacement new desk in which the in-built phone charger did not work and was not down to a simple loose connection. Was faulty. After waiting SO long, all I got was hassle, stress and so much unnecessary wasted time.

9 de setembro de 2021
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Resposta da My Smart Desk

Dear Michelle,

Firstly I would like to thank you for your feedback, and apologise for any issues you had during your experience with My Smart Desk.

Our customers are very important to us. We aim to provide exceptional customer service to each and every customer and we apologise that we fell short in this instance.

For any damaged products in transit, we do ask for images in order to request our supplier to dispatch a replacement imminently and thus prevent any further delay. We have to ensure that our supplier is aware of all of the issues you have highlighted, and we will do our upmost to continue to improve our products and service.

Apologies again for the inconvenience caused.

Kind regards,


Jess
Customer Support Executive
My Smart Desk

Classificada 5 em 5 estrelas

Smart Desk accessories - great service

As a Smart Desk purchaser, I was offered a discount to purchase DOTGRID10 accessories. The code didn’t work online but via web chat the team sorted everything out for me quickly. The gear is superb too!

6 de setembro de 2021
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Resposta da My Smart Desk

We are pleased to hear you're happy with our service Nicholas. Thank you so much for your 5 star review.

Classificada 5 em 5 estrelas

Loved everything about this

Loved everything about this - the process, communication, the desk itself.

5 de setembro de 2021
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Resposta da My Smart Desk

Glad to hear it Mrs Jules! Thank you for your feedback. We hope you continue to enjoy using your Smart Desk.

Classificada 5 em 5 estrelas

Smart desk

very well made and easy to assemble.
Although there was a delay in delivery we were kept informed.
Overall excellent service.

30 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your review on our service and Smart Desk C Roberts.

Classificada 5 em 5 estrelas

Excellent desk

Excellent desk
Really easy to build
Quick delivery
Great value for money

29 de agosto de 2021
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Resposta da My Smart Desk

We are pleased to hear all of the above Jason. We hope you enjoy using My Smart Desk.

Classificada 5 em 5 estrelas

Excellent quality throughout

Excellent service in terms of ordering and delivery, exceptional build quality and the desk exceeds my expectations in all respects. My son now wants one so another order will follow.

27 de agosto de 2021
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Resposta da My Smart Desk

Glad to hear it Lynne! Thank you for your review.

Classificada 5 em 5 estrelas

Amazing service

Amazing service. My desk arrived with a broken top. They shipped a new one the next day.
Love the desk, love the wireless charger built in to desktop.
I would prefer a top not in glass as gets dirty very quickly.
but overall, very happy.

27 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your feedback Debra, it does really help for our future products. We hope you enjoy using My Smart Desk.

Classificada 5 em 5 estrelas

The desk is simply amazing

The desk is simply amazing, and at the touch of a button I can either stand or sit to work. The operation is incredibly smooth and the construction is of the highest quality. I would highly recommend The My smart desk team have been really easy to deal with.

27 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your review David. We are pleased to hear you're happy with the Smart Desk.

Classificada 5 em 5 estrelas

A lovely innovative desk which is strong sleek and well made.

Lovely desk which arrived about three weeks after I placed the order which I was fully informed of and kept up to date. Arrived in two packages at the same time which were indeed heavy but really well packaged so no damage at all guaranteed. Desk was easy to put together with two people and all tools provided. Beautiful desk and such a great treat to be able to change the height according to each task. Very well made indeed and looks great and has a slim footprint and very sleek and modern but also clearly strong too. I am very pleased I bought this desk and use it for crafts, sewing and writing and even ironing small fabric pieces. Each requires a different height and now this is all possible without straining my back. iPhone wireless and USB connections another bonus, along with the touch controls with ‘lock ‘ when not required. There is also a slim ‘secret’ drawer that pulls out from the front which I love. For me, maybe the USB sockets being placed on the right side of the table might have been easier for me but that is only personal preference and takes nothing at all away from this table. Lucky me.

25 de agosto de 2021
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Resposta da My Smart Desk

We are so pleased to know you're happy with your Smart Desk Maggie. It is great to hear our product can be so versatile for our customers.

Classificada 5 em 5 estrelas

Great product

Exellent communication on delivery and the desk is easy to assemble. The desk itself looks great is straightforward to use and perfect for what I was looking for.

25 de agosto de 2021
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Resposta da My Smart Desk

Glad to hear it! Thank you for your review, we really appreciate it.

Classificada 5 em 5 estrelas

Smart desk

I have had it a few days and I like it. Perfect for what I need. The first one delivered was smashed by poor delivery but they replaced instantly with no fuss straight away.

24 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your review Barry and apologies for any inconvenience caused with the first delivery being damaged.

Classificada 4 em 5 estrelas

Great desk - well made and robust

Great desk - well made and robust. Construction and operation very simple but disappointed that the desk doesn't include power supply presentation and cable management trays. This is especially important as any external supply cabling needs to have slack to accommodate the rise/fall of the desk height.

24 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your review Craig. We are looking to add some cable management options to our accessory range soon.

Classificada 1 em 5 estrelas

Still waiting! When will it arrive?

I ordered the desk on 30/04/21 and still have not received my desk!
It is disgraceful!
A series of false promises and failed deadlines.
Smart desks took my order and money over 4 months ago, and still no desk.
Looks like a lovely product, but who knows!!!

23 de agosto de 2021
Classificada 5 em 5 estrelas

Would definitely recommend purchasing this desk

Bought for a GP with a bad back and he is delighted at the quality and flexibility the desk offers him. Incredibly easy to put together and operate.

23 de agosto de 2021
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Resposta da My Smart Desk

We are so pleased to hear this Karen! Thank you, we really appreciate it.

Classificada 5 em 5 estrelas

Upon receipt of my Smartdesk

Upon receipt of my Smartdesk, the glass on the desktop was unfortunately smashed. I contacted the company and they were fantastic in sending a replacement straight away and arranged the uplift of the old one. I cannot fault the company; great customer service (Jess in particular) provided.

23 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your 5* review Nicola, and apologies for any inconvenience caused with the initial desktop having issues.

Classificada 4 em 5 estrelas

Product seems good and well made

Product seems good and well made. However delivery took over 4 weeks longer than originally stated when i placed my order.

23 de agosto de 2021
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Resposta da My Smart Desk

Thank you for your feedback John. We can only apologise for the delay in dispatch, and we did our best to keep customers up to date every step of the way. We are working hard to prevent any further delays in the future.

Classificada 5 em 5 estrelas

Excellent desk

Excellent, great quality desk. Very easy to use. Standing at your desk just feels so much more comfortable, especially during short meetings. Highly recommended.

22 de agosto de 2021
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Resposta da My Smart Desk

Thank you for recommending us Mr Smith! We are so pleased to hear the Smart Desk is working well for you.

Classificada 5 em 5 estrelas

Great service from MySmartDesk

Great service from MySmartDesk! The desk arrived when expected and although the desk top was damaged a replacement was sent out the following day. The desk is great, easily assembled and simple to programme different height settings. It changes height smoothly and there is a discrete drawer for concealing a keyboard and mouse. Would recommend to anyone with back pain after hunching over the kitchen table for the last 18 months.

22 de agosto de 2021
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Resposta da My Smart Desk

We are pleased to hear the Smart Desk is working well for you and is preventing any further back pain!

Again, apologies for the initial damaged desktop, glad to hear it was sorted quickly for you.

Thank you for your review.

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