mysterystore.co.uk Opiniões 

281
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently purchased some slips from this store and was so impressed with the quality and the prices. Delivery was extremely quick. I would highly recommend this store and will be buying from again so... Ver mais

Classificada 5 em 5 estrelas

Absolutely brilliant! Got some fabulous bargains from this store! So pleased I came across it. Will definitely shop here again.

Classificada 1 em 5 estrelas

Ordered a bra from this company through Amazon but it didn't fit. The company was very helpful in providing a return address and assured me of a full refund, including the return postage. After re... Ver mais

Classificada 4 em 5 estrelas

Service was fine goods arrived & as described & good quality However , wasn’t sure of length & from where to measure from it would have been easier to determine which to order if had said measuremen... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

We are a genuine and trusted retailer offering women's, men's and children's high-street clothing, at a fraction of the recommended retail price. All our products are sourced and purchased from reputable wholesalers and manufacturers, who are trusted to purchase directly from brand manufacturers. What is Ex High-street Fashion? It's quite simple. Ex high-street means that all of the items we stock have either been cancelled by chain-stores or have been sold on by the manufacturer, due to being overstock/surplus, thus no longer being sold on the high-streets. All of our items are brand new and in perfect condition. We do not stock returns or damaged goods. To comply with UK re-sale law, tags have been removed and labels snipped. This is done to ensure items purchased at a discounted rate are not returned to the store for a full refund. Authentic Guarantee. We work very closely with our wholesalers to ensure that any items we purchase for re-sale are 100% authentic. Tags will be removed and labels will be snipped in accordance to U.K re-sale law.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

281 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(281)

13 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I didn't received the order

I didn't received the order, i just get email that was delivered and I never get the parcel

30 de maio de 2026
logótipo da mysterystore.co.uk

Resposta da mysterystore.co.uk

We messaged the buyer 7 days ago; the buyer has completely ignored all messages. This feedback would appear to be malicious so that our rating is lowered. This is completely unfair as we have thousands of very happy customers who never leave their positive reviews!

We are always here to help, but communication works both ways.

This is an antisemitic targeting of our account because one of our suppliers is Jewish. We are not Jewish, and we are monitoring each and every malicious comment and email. These are being passed to our legal team so that defamation claims can be pursued through the UK courts.

We are building a case for these targeted attacks.

Classificada 5 em 5 estrelas

Recommended

I recently purchased some slips from this store and was so impressed with the quality and the prices. Delivery was extremely quick. I would highly recommend this store and will be buying from again sometime in the future for sure.

5 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling service.

Ordered a bra from this company through Amazon but it didn't fit. The company was very helpful in providing a return address and assured me of a full refund, including the return postage.
After returning the bra, I heard nothing and received no refund.
I chased them but still heard nothing, so I reported this to Amazon, who made me wait even longer, but eventually agreed to send a refund (without the return costs!)
By this time, of course, it was too late to leave feedback on Amazon's site - canny lot, aren't they?!

16 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absence of communication, No refund received

Seller dispatched items in a timely manner, however, they never arrived, as the courier returned the package to the seller. Prior to the package being returned, the seller was contacted and support to step in requested by me. Never received a reply, and have not received a refund either, resulting in PayPal being contacted and a dispute being raised. Seller also appears to have blocked me from buying on their site, which is egregious behaviour really from a business.

29 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Item missing and no refund given

Unfortunately one of my items never arrived in my order. I did try to reach out via email to enquire about the item which was never delivered and when I can expect a refund for that item, but I have not received any response back unfortunately.

3 de novembro de 2025
Classificada 2 em 5 estrelas

The worst customer treatment

I have bought 3 surfer suits, but the quality was dreadful. Still I was willing to use. However, they sent me the wrong size, and when I contacted the customer service their side went dead silence. No body answers, nobody says yes or no. You are basically abandoned. So never buying there again in my life.

24 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do NOT trust this site!!!

I placed an order and after receiving it I found it was not what I expected and everything was also too small. Since I have had email contact explaining I want to send it back they are not responding. They don't give me a return address and are ignoring my countless emails. Im afraid this is NOT a trustworthy site!

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, everything as described and delivered on time. Will use you again. Thank you.

13 de agosto de 2025

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