Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... Ver mais

Classificada 5 em 5 estrelas

Supplements 100% work. I've never seen so many gains in such a short amount of time in my life. 1-testosterone plus winstrol works wonders for cutting and building muscle/holding onto lean muscle mass... Ver mais

Classificada 1 em 5 estrelas

Ordered my vitamins… took weeks on weeks to get them with zero updates. Finally arrived weeks later and UPS wanted another 50$to give them too me because of tariffs … was neverrrrr told that ahead of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was My Supplement Store to the rescue. I was out of my Life Extension Bone Strength Collagen Formula w/KoAct, which I have been taking for years. They had an ample supply and were great with noti... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. Farmácia

Informação fornecida por diversas fontes externas

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible experience

Ordered my vitamins… took weeks on weeks to get them with zero updates. Finally arrived weeks later and UPS wanted another 50$to give them too me because of tariffs … was neverrrrr told that ahead of time. Will not be ordering from there again

21 de outubro de 2025
Opinião espontânea
logótipo da My Supplement Store

Resposta da My Supplement Store

Hi! This is the team from My Supplement Store. Can you let us know your order number so we can look into your purchase? We offer both paid duties/taxes/tariffs and non-paid options through our website. I wanted to see which you paid for so I can investigate further. Please email us at info@mysupplementstore.com.

Classificada 4 em 5 estrelas

Muscle growth product

Fast, efficient, and professional, from order to delivery. unfortunately, only downside was the lack of communication regarding the order status, but otherwise everything was perfect. thanks

20 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered turmeric and paid for 2nd day…

I ordered turmeric and paid for 2nd day air. It's now 5 days later, never received it. It cost $16.50 for 2nd day air. The supplement store refuses to accept any responsibility, absolutely none. They're blaming ups, stating in their response to my several emails that it's just not their fault and no, they will not refund shipping. I use/ need turmeric for my back and leg pain. Now I've called and continue to wait for a human and I just keep getting a recording stating " your estimated wait time is 1 minute ". I no longer trust " trust pilot ". This place is very clearly not to be trusted. I would like to add that i saved my receipt to my home screen and it is now blank. Something is very wrong with this company and I will continue to get my money back.

14 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Out of stock products...No contact!

Placed an order last week the product stated it would ship that day. A week later I call to find out the product is out of stock. Now their website still shows in stock, but they still do not have the product. Crappy business practice.

8 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Me encanta comprar mis suplementos…

Me encanta comprar mis suplementos aquí, llevo algunos años comprando varios productos y la verdad siempre me impresionan, el envío es rápido y con link de seguimiento, si quieres llegar a otro nivel te lo recomiendo mucho.

12 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

There was an issue with the delivery of my parcel (Royal Mail’s fault) Having emailed my Supplement Store, Sam was on the case immediately and resolved the issue in an efficient and friendly manner.

29 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I placed my order four weeks ago and…

I placed my order four weeks ago and tell now I never received my package. Every time I call their customer service they say, I must wait I’ve been waiting for a month so far and still nothing.

8 de setembro de 2024
Opinião espontânea
logótipo da My Supplement Store

Resposta da My Supplement Store

Hi - Can you let us know your order number so we can look into this?

Classificada 1 em 5 estrelas

I made a order on Feb

I made a order on Feb. 17th. On Feb. 27, I had to contact to see where my order was cause I have not received it! They said they was out of stock on the order, but never contacted me to tell me or anything, plus took my money! Very unprofessional! Will never use again!

17 de fevereiro de 2024
Opinião espontânea
logótipo da My Supplement Store

Resposta da My Supplement Store

We apologize for the experience you had. We ran into some supply issues with vendors earlier in the year and had this happen way too much.

Classificada 1 em 5 estrelas

really bad service

really bad service. No updates regarding my delivery I tried to complain on the website that I hadn't received the goods until now. Very disappointing.

11 de setembro de 2023
Opinião espontânea
logótipo da My Supplement Store

Resposta da My Supplement Store

Can you let us know your order number? I don't see your name under any orders. Many people confuse us with mysupplement.store, which is a totally different company. And we don't ship Internationally, only the US.

Classificada 1 em 5 estrelas

As another customer shipping…

As another customer shipping information isnt accurate my order isnt shipped and waiting for updates for days now. Lack of transparency about shipping process. Last time that I loose money and time ordering with you!

30 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Incorrect item was shipped to me

Incorrect item was shipped to me. I was told the warehouse personnel made the mistake and item should be re-package and returned. This is UNACCEPTABLE! Since this was your problem either the correct should be shipped to me or i should receive a refund credit. I emailed a message to your company stating this...no response back.

27 de junho de 2023
Opinião espontânea
logótipo da My Supplement Store

Resposta da My Supplement Store

Hi there. Could you please reach out to us at info@mysupplementstore.com so we can get this resolved.

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